Quick renewals
One visitor completed a national number application and passport renewal in less than an hour.
Consulate General of Sudan
Umm Hurair
The Consulate General of Sudan in Umm Hurair handles practical consular work such as passport renewals, visa applications, certificate attestation and police clearance requests. Reviews show that some visits are completed quickly—one passport renewal took less than an hour—but service speed and staff helpfulness can vary sharply.
Reputation Score
3.5
★★★★☆
556 ratings
Source: Google Maps
The Good Stuff
Fast attestation
A high school certificate was attested in under 15 minutes in one reported visit.
Helpful staff
Several visitors describe staff as helpful, polite and willing to facilitate the process.
Visa service
One visitor applied for a visa and received a pleasant, fast service experience in about half an hour.
Improved service
Some longer-term visitors noticed a meaningful improvement compared with earlier visits.
Tips for a Better Visit
Go early. Arrive early where possible; one review specifically recommends walking early and notes that procedures can otherwise drag.
Bring cash. Carry cash because a reviewer reported that electronic payment was not accepted and prices could be unpredictable.
Allow time. Do not assume a quick visit, especially for passport work: one reviewer reported waiting three weeks to over a month.
Follow up. If you are waiting for a passport, follow up yourself rather than relying on a collection notification.
Check access. If mobility is a concern, plan carefully because a reviewer reported no elevator and poor wheelchair access.
Try in person. Contact channels may not respond, so plan around an in-person visit rather than depending on the phone or email.
Plan the visit
Practical details
4 8th St
Umm Hurair First - Umm Hurair 1, Dubai
| Mon | 8:30 AM – 2:15 PM |
| Tue | 8:30 AM – 2:15 PM |
| Wed | 8:30 AM – 2:15 PM |
| Thu | 8:30 AM – 2:15 PM |
| Fri | 8:30 AM – 11:30 AM |
| Sat | Closed |
| Sun | Closed |
Common Concerns
Long delays
Passport and other procedures are sometimes delayed for weeks or more, with limited explanation.
Unreachable contacts
Visitors repeatedly report unanswered phone calls, emails and online messages.
Rude treatment
Some reviewers describe staff as disrespectful, rude and unwilling to provide clear guidance.
Poor accessibility
The building was reported to have no elevator and not to be wheelchair friendly.
Parking difficulty
Parking can be difficult, with one reviewer saying finding a space feels lucky.
DXB
LOCAL
LOCAL
The Bottom Line
The Consulate General of Sudan in Umm Hurair is used for passport renewals, visa applications, certificate attestation and police clearance certificates. There are some genuinely efficient reports: one visitor completed a national number and passport renewal in under an hour, another received a visa service in about half an hour, and a high school certificate was attested in less than 15 minutes. The experience is inconsistent, however.
Other visitors describe passport renewals taking three weeks to more than a month, appointments being weeks or months away, and staff providing little explanation when systems or procedures change. A police clearance applicant made three visits, spent half a day there, and still left without the document. Phone calls, email and chat messages are also repeatedly described as unanswered.
Plan for a potentially long visit and arrive early. Bring cash, since one review says electronic payment was unavailable, and follow up yourself about passport collection. Parking is difficult, while the reported lack of an elevator makes the building unsuitable for wheelchair users.
Staff reviews range from helpful and respectful to rude and dismissive, so expectations should be realistic.