Coral Business Solutions

Coral Business Solutions

Al Qusais

Coral Business Solutions is a software company in Al Qusais focused on the RealSoft ERP platform and related CRM tools. Reviews highlight easy-to-use, customizable systems for retail, property management, manufacturing and trading, with reporting and support often central to the experience.

Reputation Score
4.3
★★★★☆
125 ratings
5★
74%
4★
11%
3★
2%
2★
1%
1★
12%

Source: Google Maps

The Good Stuff

Showing 2 of 7
01

Easy Interface

Users describe RealSoft ERP as straightforward for staff to navigate, including teams with different levels of technical experience.

02

Custom Reporting

Customizable reports can provide clearer business insights, while other users praise cost-centre and customer-specific reporting.

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Tips for a Better Visit

Showing 2 of 3
1

Test Support. Before committing, test the support process and response times, since reviews range from prompt help to difficult access.

2

Check Updates. Ask how updates are communicated and tested, particularly if workflow stability is important to your team.

Plan the visit

Practical details

Platinum Business Centre - 302
Al Qusais - Al Nahda, Dubai
Mon9:00 AM – 6:00 PM
Tue9:00 AM – 6:00 PM
Wed9:00 AM – 6:00 PM
Thu9:00 AM – 6:00 PM
Fri9:00 AM – 6:00 PM
SatClosed
SunClosed
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Popular Mentions

Showing 2 of 3
01

Real Soft CRM

The CRM has been used for property management since 2021, with ongoing development for new requirements.

02

Realsoft Version 3

One customer was upgrading to this version for its interface, advanced features and reported reliability.

Common Concerns

Showing 2 of 3

Update Issues

One reviewer reports that updates and new EXE files introduced further problems instead of resolving existing ones.

Support Gaps

A customer says getting help was difficult and that weak support limited their ability to troubleshoot and use the system fully.

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LOCAL

The Bottom Line

Coral Business Solutions in Al Qusais develops and supports the RealSoft ERP platform, with related CRM tools for businesses that need more than basic accounting software. Customers use it for retail, property management, real estate, manufacturing, trading and project work. The clearest strengths are an approachable interface, extensive customisation and detailed reporting.

The product can bring several functions into one system. Reviews mention cloud access to live data, production and stock visibility across locations, property listings and agreements, tenant and lease tracking, and dashboards for project costs, schedules and resources. Real Soft CRM has also been used for property management, with customers describing ongoing development for new requirements.

A long-term user reports using the system across five trading and manufacturing companies. Support is an important part of the decision. Many customers describe quick, professional assistance, training and issues resolved promptly, but the feedback is not uniform.

One recent review reports slow, unhelpful responses, unstable updates and workflow changes made without consultation; another calls customer service a major letdown. Before signing up, ask for a role-specific demonstration, clarify the update process and test how support handles a realistic problem. No customer reviews provide usable pricing information.

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