Helpful service
Several reviews describe friendly, attentive service, including staff who helped resolve a Costa UAE Club app problem.
Al Garhoud
Costa Coffee is a counter-service coffee shop in Al Garhoud serving hot drinks, iced coolers, snacks and sandwiches. Reviews make it a handy stop for coffee, croissants or a toasted sandwich, especially when passing through Dubai Airport.
Source: Google Maps
Several reviews describe friendly, attentive service, including staff who helped resolve a Costa UAE Club app problem.
Toasted sandwiches were warmed on request, and one airport reviewer found the food service fast.
Free WiFi makes the branch useful when you need to sit down and work between flights or errands.
One review specifically describes it as suitable for taking coffee away rather than settling in for a long visit.
A reviewer found the seating quiet and comfortable, while another used the waiting area to get work done.
Check size. Confirm the cup size before paying: one customer ordered two small iced Spanish lattes but received the bigger size.
Check freshness. Inspect pastries before buying, especially early in the morning, as one reviewer found them dry and old.
Allow time. Avoid relying on a quick order when timing matters; a review reports a 20-minute wait even with an empty café.
Use the app. If collecting Costa UAE Club bonuses, have the app ready; staff helped one customer install it and retrieve their beans.
Choose carefully. If coffee quality matters, consider asking how the drink is prepared: reviews range from good coffee to watery, burnt or over-brewed cups.
Plan the visit
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
The Ginger bread latte received a specific positive mention alongside praise for fast service.
One airport visit included biryani alongside coffee and toasted sandwiches.
Croissants are mentioned repeatedly, with one reviewer calling them soft and delicious while others questioned freshness.
The iced cappuccinos were noted for containing considerably more milk than a typical cappuccino.
Americano quality is inconsistent in the reviews, ranging from very little taste to an over-brewed, overly strong cup.
Coffee quality varies sharply: reviews mention watery decaf, burnt Americano, over-brewed coffee and drinks that were too hot.
One visit took more than 20 minutes even though the branch was empty, so service speed is not always reliable.
A customer reported that the tables were dirty during a visit when the wrong drink size was also served.
Customers have described drinks and bottled water as unusually expensive, including a 20 AED Sprite and 10 AED mineral water.
Several reviews question pastry freshness, including an almond croissant described as tasting ten days old.
The Bottom Line
Costa Coffee in Al Garhoud is a practical coffee stop with counter service, hot and iced drinks, pastries, snacks and sandwiches. Reviews mention croissants, muffins, toasted sandwiches, biryani and the Ginger bread latte, so it can cover either a quick coffee fix or a small bite while travelling. Some customers also use the seating and free WiFi to work between flights.
The experience is uneven. Friendly staff and fast service appear in several reviews, including a visit where food was warmed on request and another where staff helped with the Costa UAE Club app and its “beans” bonuses. The branch is also described as suitable for grab-and-go, with quiet, comfortable seating when you have time to stay.
Coffee quality is the main gamble. Customers have reported good coffee and a very good muffin, but others found drinks watery, burnt, tasteless, over-brewed or excessively hot. Pastry freshness has also been questioned, particularly early in the morning.
Check your drink size and the condition of pastries before paying, and allow extra time if you are catching a flight. Prices have drawn complaints too, including 20 AED for a Sprite and 10 AED for mineral water.