Warm service
Several reviews describe genuinely welcoming staff, including warm smiles and consistently friendly help.
Costa Coffee
Dubai Production City
Costa Coffee is a counter-service coffee shop in Dubai Production City serving espresso drinks, iced beverages, snacks and light meals. Reviews make it appealing for a quiet coffee break, quick breakfast or a work session, with particular praise for the latte drinks, comfortable seating and welcoming service.
Reputation Score
4.3
★★★★☆
186 ratings
Source: Google Maps
The Good Stuff
Comfortable seating
The branch has good space and comfortable seating, and one visit found it quiet in the early evening.
Work friendly
A review describes speedy Wi-Fi and a setting suitable for working, studying or hanging out.
Caramel macchiato
One regular specifically calls this branch the only nearby Costa making a decent caramel macchiato.
Matcha drink
The Matcha Coco Latte “Hero” received a strong review after a recent visit.
Breakfast bites
Customers mention muffins, croissants and a ham and cheese sandwich as useful food options alongside coffee.
Tips for a Better Visit
Go early. For a quieter visit and easier seating, try early evening or another off-peak period.
Allow time. If visiting during a busy period, allow extra time because delivery orders have caused long waits for in-house customers.
Check offers. Ask about the loyalty programme and Air Miles vouchers; one review says the buy-one-get-one offer works after 11 on working days.
Plan parking. Street parking was reported as free, while the paid parking arrangement reportedly gives the first two hours free.
Inspect packaging. If buying food to go, check the packaging before accepting it, given one report of an unclean package and unpleasant food.
Plan the visit
Practical details
Studio City Ground Floor
Al Hebiah Second - Dubai Studio City, Dubai
| Mon | 7:00 AM – 7:00 PM |
| Tue | 7:00 AM – 7:00 PM |
| Wed | 7:00 AM – 7:00 PM |
| Thu | 7:00 AM – 7:00 PM |
| Fri | 7:00 AM – 7:00 PM |
| Sat | 7:00 AM – 4:00 PM |
| Sun | 7:00 AM – 4:00 PM |
Common Concerns
Understaffing
One Sunday morning, a single employee was serving customers, toasting food and making coffee, which led to poor standards.
High prices
A customer considered the sandwich and croissant prices excessive, especially for pre-made or older food.
Delivery delays
One in-house customer waited 20 minutes and felt delivery orders were being prioritised.
Food hygiene
A review reported unclean packaging and an unpleasant smell and taste from a food item.
Inconsistent coffee
Coffee quality has varied by outlet for some customers, from well-made to bitter or undrinkable.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
29 dhs
pre-made sandwich
“The prices for sandwiches are outrageous - 29 dhs for a pre-made one”Google review · September 2022
DXB
LOCAL
LOCAL
The Bottom Line
Costa Coffee in Dubai Production City suits a quick breakfast, a coffee break or a laptop session. Customers mention espresso drinks, muffins, croissants and sandwiches, while the Matcha Coco Latte “Hero”, caramel macchiato and lactose-free medium latte are the more specific drink standouts. The branch is also described as a comfortable place to sit rather than purely a takeaway counter.
The atmosphere is a real strength. Reviews mention good space, comfortable seating, speedy Wi-Fi and a quiet early-evening visit. That makes it useful for working, studying or meeting someone without the bustle of a full restaurant.
Friendly, smiling service appears repeatedly, although one older review raises a concern about an employee’s manner. Food and drink quality is not completely consistent. One customer found this branch’s caramel macchiato notably good, while another described coffee quality across Costa outlets as hit and miss.
A Sunday visit was affected by severe understaffing, and another customer waited 20 minutes while delivery orders were prioritised. Prices deserve a look before ordering: one review cites 29 dhs for a pre-made sandwich and 15 dhs for a croissant. Parking may be manageable, with free street parking and a report of the first two paid hours being free, but check the current arrangement.