Work space
Several reviews describe a quiet, open setting with plenty of seating, outdoor tables and room to work.
Al Sufouh
Costa Coffee is a counter-service coffee shop in Al Sufouh serving hot drinks, iced coolers, sweet snacks and sandwiches. Reviews make it appealing for a quick coffee or short work break, with visitors noting quiet seating, an outdoor terrace and matcha latte with coconut milk.
Source: Google Maps
Several reviews describe a quiet, open setting with plenty of seating, outdoor tables and room to work.
Orders can be ready almost immediately after payment, useful when you are rushing to a meeting or call.
Regulars say staff remember names and drink preferences, even after a long gap between visits.
The terrace gives you another option for a coffee break or a short laptop session.
The Internet City food-court branch was noted for having plenty of desserts, snacks and coffee choices.
One review specifically notes weekday opening until 10pm, handy for an evening coffee or conversation.
Avoid rush. For a shorter wait, avoid the 8–9am peak, when one review reported nearly 10 minutes for coffee.
Try coconut. If ordering a matcha latte, ask for coconut milk; one reviewer specifically preferred that combination.
Request extras. Ask for chocolate powder on a cappuccino and a hot-cup handler if you want them included.
Check seating. If you plan to work, confirm the branch layout first: reviews describe some locations with outdoor seating and others with little or no seating.
Clarify beans. Before accepting a special-bean suggestion, ask about the surcharge, since one review records an extra AED 4.
Plan the visit
| Mon | 7:00 AM – 10:00 PM |
| Tue | 7:00 AM – 10:00 PM |
| Wed | 7:00 AM – 10:00 PM |
| Thu | 7:00 AM – 10:00 PM |
| Fri | 7:00 AM – 10:00 PM |
| Sat | 7:00 AM – 7:00 PM |
| Sun | 7:00 AM – 7:00 PM |
A regular customer highlights the caramel macciato as a favourite order, linked to a warm, familiar service experience.
The matcha latte receives a specific recommendation, especially when ordered with coconut milk.
Coconut milk is suggested as the preferred addition to a matcha latte.
The Pistachio Latte was singled out positively by a customer working from the branch.
The flat white gets mixed feedback: one customer found it average, while their partner liked it.
A customer looking for gluten-free options found overnight oats in almond milk with almonds and coconut flakes.
Drink quality is inconsistent: one reviewer found some coffee and matcha latte excellent but other cups impossible to drink.
The 8–9am rush can stretch the wait to nearly 10 minutes before your coffee is in hand.
Because the setup is self-service, tables are sometimes left dirty.
One branch reportedly stayed at 27.5°C for almost two weeks while an air-conditioning problem remained unresolved.
A reviewer says cappuccinos may arrive without chocolate powder and hot-cup handlers are not offered unless requested.
The Bottom Line
Costa Coffee in Al Sufouh is a practical stop for a hot drink, iced cooler, sandwich or sweet snack, with several reviews describing it as a comfortable place for a short break or focused work. The more useful drink mentions include the caramel macciato, Pistachio Latte and matcha latte with coconut milk. Some branches have outdoor seating, plenty of room and charging access, while others may be smaller.
Service is a major part of the experience. Many customers describe friendly baristas, quick preparation and staff who remember regulars’ names and usual orders. That makes the shop especially convenient for nearby office workers, although one review reports an unwelcoming attitude and missing extras such as chocolate powder or a hot-cup handler unless requested.
The main caution is consistency. Reviews range from excellent coffee and matcha to tasteless cappuccinos, overly thick frappes and an Americano described as hot water. Food is generally considered decent, with snacks, sandwiches, pastries and desserts available, but the sweets and pastry texture do not always impress.
Visit outside the 8–9am rush if speed matters. Seating, air-conditioning and atmosphere appear to vary by branch, and self-service tables are sometimes left dirty.