Quiet setting
Several reviews describe a peaceful, quieter spot for catching up, studying or enjoying coffee away from the busiest mall areas.
Costa Coffee
Dubai Festival City
Costa Coffee is a counter-service coffee shop in Dubai Festival City serving hot and iced drinks, sweet snacks and sandwiches. Reviews make it worth considering for a quiet mall break, especially if you want an iced Spanish Latte, cold brew or a simple coffee-and-muffin stop.
Reputation Score
4.1
★★★★☆
293 ratings
Source: Google Maps
The Good Stuff
Strong drinks
Customers praise the coffee overall, with specific enthusiasm for the cappuccino and iced Spanish Latte at this location.
Friendly service
Friendly, accommodating service is a consistent theme, with reviewers noting staff who remember regular customers and handle orders carefully.
Easy parking
Parking is reported to be close to the entrance, making this branch convenient during a mall visit.
Flexible prep
One review specifically mentions accommodating food preparation and heating choices alongside accurate drink orders.
Tips for a Better Visit
Check sweetness. If ordering a sweetened latte, ask whether sweetener is being added; one takeaway customer found the saffron Spanish Latte unfinishably sweet.
Allow time. For food orders such as muffins, leave extra time and check if the order seems delayed; one customer was forgotten while waiting.
Try cold brew. If you usually order an Iced Americano, consider the cold brew instead; one reviewer called it an excellent alternative.
Use nearby parking. The branch is reported to have parking close to the entrance, useful when stopping during a mall or IKEA visit.
Choose quieter branch. If choosing between the two Costa locations in Dubai Festival City, one reviewer preferred the branch near the other end of the mall.
Plan the visit
Practical details
Festival City, Ground Floor, IKEA Side
Al Kheeran - Dubai Festival City, Dubai
| Mon | 8:00 AM – 12:00 AM |
| Tue | 8:00 AM – 12:00 AM |
| Wed | 8:00 AM – 12:00 AM |
| Thu | 8:00 AM – 12:00 AM |
| Fri | 8:00 AM – 12:00 AM |
| Sat | 8:00 AM – 12:00 AM |
| Sun | 8:00 AM – 12:00 AM |
Popular Mentions
Cold brew
A customer found the cold brew excellent and suggested it as a refreshing alternative to their usual Iced Americano.
café latte
The café latte appears in a reported Afternoon Sweet Spot pairing with a blueberry muffin.
flat white
Flat white is one of the hot drinks specifically tried and mentioned positively in a review.
cheese and tomato 🥪
The cheese and tomato sandwich was noted as a suitable vegetarian option.
Common Concerns
Order delays
A muffin order was forgotten while other customers were served, causing one visitor to be late picking up a child.
Too much ice
One iced drink was reported to contain 70% ice, making the customer decide not to return.
Overly sweet
A large saffron Spanish Latte was described as so sweet it could not be finished, with sweetener added without asking.
Mixed cleanliness
A strongly negative review reported sticky tables, unclean cutlery and food that did not seem fresh.
Inconsistent coffee
Some visitors have found the coffee weak or poorly balanced, including an Americano taste issue and overheated milk.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
32 AED
blueberry muffin + café latte
“Snagged their Afternoon Sweet Spot promo—blueberry muffin + café latte for just 32 AED”Google review · July 2025
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The Bottom Line
Costa Coffee in Dubai Festival City is a practical mall stop for hot or iced drinks, a sweet snack, or a sandwich. The strongest reasons to visit are the coffee and the calmer setting: reviewers mention the latte, flat white, cappuccino, cold brew and an especially good iced Spanish Latte. It also works for a short catch-up, quiet work session or a break after shopping.
The branch has been described as peaceful, comfortable and quieter than other parts of the mall. Parking close to the entrance is another useful detail, while the reviews suggest that the seating can suit anything from a 20-minute rest to an hour of study. Food choices include muffins, sandwiches and wraps, although opinions on freshness and preparation are mixed.
Service is usually described as warm and accommodating, but the experience is not perfectly consistent. One customer waited for a muffin after other orders had been served, and another received an iced drink with about 70% ice. Sweetness is worth checking too: a saffron Spanish Latte was reportedly made far too sweet.
For a better-value break, a customer reported a blueberry muffin and café latte together for 32 AED under an Afternoon Sweet Spot promotion.