Consistent coffee
Several reviewers find the coffee reliably good, making this a dependable stop during a mall visit.
Costa Coffee
Downtown Dubai
Costa Coffee is a coffee shop in Downtown Dubai, located in Dubai Mall and suited to a quick break, morning coffee or a short work session. Reviews highlight drinks such as the Spanish latte and iced flat white, alongside cakes and vegetarian snacks.
Reputation Score
4.1
★★★★☆
859 ratings
Source: Google Maps
The Good Stuff
Work friendly
Charging stations at every table and decent internet make it useful for laptop work, although seating can fill up.
Food choice
The menu includes vegetarian snacks and desserts, with reviewers also mentioning cakes and quick bites.
Quiet seating
Some visitors find the renovated interior quiet enough for studying, reading or spending time alone.
Convenient location
The branch is close to parking, washrooms and the food court, which is handy during a long mall visit.
Tips for a Better Visit
Avoid peaks. Visit outside peak hours if you want a seat and smoother service; one review specifically notes that the branch gets busy then.
Choose carefully. For laptop work or a private conversation, inspect the seating first because tables may be very close together.
Check orders. Confirm drink details and dietary items at the counter, especially if you need a vegetarian or eggless option.
Use the plugs. Bring a laptop if useful: a reviewer found plenty of plugs and decent-fast internet, though another older review reported no Wi-Fi.
Plan the visit
Practical details
At the Top - The Dubai Mall - Sheikh Mohammed bin Rashid Blvd
Burj Khalifa - Downtown Dubai, Dubai
| Mon | 10:00 AM – 12:00 AM |
| Tue | 10:00 AM – 12:00 AM |
| Wed | 10:00 AM – 12:00 AM |
| Thu | 10:00 AM – 12:00 AM |
| Fri | 10:00 AM – 1:00 AM |
| Sat | 10:00 AM – 1:00 AM |
| Sun | 10:00 AM – 1:00 AM |
Popular Mentions
Spanish latte
A reviewer found the Spanish latte smooth and well-made, and paired it with burnt cheese cake.
Burnt cheese cake
Burnt cheese cake was mentioned as a suitable accompaniment to the Spanish latte.
Hazelnut cake
The hazelnut cake received a specific positive mention after the renovation.
Iced flat white
One reviewer enjoyed the iced version, while another compared it favourably with a hot flat white.
Hot chocolate
Hot chocolate was described as a good choice for a quick stop during a shopping day.
Soy milk latte
A reviewer specifically praised the soy milk latte and the selection of vegan snacks and desserts.
Common Concerns
Tight layout
One reviewer found the tables and chairs so tightly packed that moving to the counter was awkward and nearby conversations were easy to hear.
Busy periods
Peak hours can bring crowds, and one review says staff struggled to cope with a heavy flow of people.
Order errors
Reviews describe incorrect drinks, including a latte order replaced with a cold frappe, as well as problems following drink instructions.
Table clearing
A reviewer found finished cups and food left on tables and had to ask staff to clear and wipe the table.
Loud music
The music has been too loud for some visitors trying to work or enjoy a peaceful coffee.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
approximately 25 AED
cup of coffee
“A cup of coffee costs approximately 25 AED, and soya milk is free!”Google review · April 2024
62 AED
salad and a cold drink
“Prices are reasonable 62 AED for a salad and a cold drink 22 AED for a coffee”Google review · November 2023
22 AED
coffee
“Prices are reasonable 62 AED for a salad and a cold drink 22 AED for a coffee”Google review · November 2023
DXB
LOCAL
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The Bottom Line
Costa Coffee is a convenient Dubai Mall stop in Downtown Dubai for a morning drink, a quick bite or a pause between shops. The drinks that come up most usefully in reviews are the Spanish latte, iced flat white, latte and cappuccino, with cakes and vegetarian snacks available when coffee alone will not do. One reviewer also enjoyed burnt cheese cake, while another liked the hazelnut cake.
The setting can work for different kinds of visits. Some customers describe the interior as quiet enough to read, study or work, and charging stations were reported at every table. It is also near parking, washrooms and the food court.
That said, the branch is not consistently spacious: tables may be tightly packed, and music has occasionally been too loud for focused work. Seating and service can become strained during busy mall periods. Service reviews are mixed.
Many customers describe friendly, attentive staff and well-made drinks, but others report wrong orders, poor table clearing and unhelpful responses when correcting mistakes. Check your drink and dietary order before leaving the counter. 25 for a large Americano and approximately 25 AED for a cup of coffee, so this is more useful as a convenient mall stop than a quiet, spacious café.