Coffee quality
Many visits praise the coffee, including one customer who called it excellent and another who described it as consistently good.
Costa Coffee
Umm Suqeim
Costa Coffee in Umm Suqeim is a counter-service coffee shop for hot drinks, iced coolers, sweet snacks and sandwiches. Reviews make it a useful coffee-and-chat stop, with specific mentions of good hot chocolate, banana bread and a sitting area that can suit emails or relaxed meetings.
Reputation Score
4.1
★★★★☆
127 ratings
Source: Google Maps
The Good Stuff
Relaxed setting
The café has been described as cozy, quiet and comfortable enough for catching up on emails or meeting for a chat.
Parking
One review notes ample parking and says the café is usually not very crowded, making it practical for a casual stop.
Sweet treats
Customers specifically mention the banana bread, lemon muffins and hot chocolate as worthwhile choices.
WiFi access
WiFi is available, which helps offset reports of weak phone reception inside the café.
Quick stops
Some customers report quick service and describe the branch as convenient for grabbing a coffee on the go.
Tips for a Better Visit
Avoid queues. Visit outside busy periods if you can: reviews mention a 15-minute wait and a queue caused by one person handling several tasks.
Carry smaller cash. If paying cash, do not rely on a 100-dirham note alone; one visit reported that the counter had no change available.
Check seating. Have a quick look at the table before settling in, since one review specifically reported sticky tables despite other cleanliness praise.
Try WiFi. For email or remote-work use, connect to the café WiFi because a review says phone reception can be poor.
Ask about pastries. If ordering a pastry, check its freshness first; one customer found the croissant old and hard even after warming.
Consider parking. Drivers may find the stop convenient: one visitor reported ample parking and said the café was never very crowded.
Plan the visit
Practical details
Ground Floor, Waitrose Al Thanya Street, Jumeirah Rd
Umm Al Sheif, Dubai
| Mon | 7:00 AM – 10:00 PM |
| Tue | 7:00 AM – 10:00 PM |
| Wed | 7:00 AM – 10:00 PM |
| Thu | 7:00 AM – 10:00 PM |
| Fri | 7:00 AM – 10:00 PM |
| Sat | 7:00 AM – 10:00 PM |
| Sun | 7:00 AM – 10:00 PM |
Popular Mentions
Mango passion cooler
A customer specifically recommends the mango passion cooler.
Cappuccino
The cappuccino is mentioned in a complaint about insufficient milk, so it may be worth checking the preparation when ordering.
Coffee varieties
The menu is noted for offering a good range of coffee varieties, alongside tea and pastries.
Common Concerns
Service inconsistency
Several reviews report rude, indifferent or inattentive service, including a complaint about being told to sit down while staff looked for change.
Long queues
Understaffing has led to lengthy waits; one customer reported waiting 15 minutes for coffee.
Cleanliness lapses
Although other visits praise cleanliness, one recent review reported sticky tables and another questioned the preparation hygiene.
Food freshness
A customer found a croissant old, hard and still unpleasant after it was warmed, suggesting pastry quality can vary.
Limited sandwiches
One visitor found few sandwich choices and said the cream cheese bagel was hard, with the filling left for the customer to add.
DXB
LOCAL
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The Bottom Line
Costa Coffee in Umm Suqeim is a practical stop for a cappuccino, hot chocolate, iced cooler or a sweet snack, with seating for a chat, emails or a relaxed meeting. Coffee is the strongest recurring positive: customers describe it as excellent, delicious and reliably good across several visits. The food mentions are more specific than the general menu description.
Banana bread and lemon muffins receive individual praise, while the hot chocolate and mango passion cooler are also called out. Sandwich choice is less convincing; one visitor found limited selection and a hard cream-cheese bagel that had to be assembled at the table. The setting can work well for a quiet break.
Reviews mention a cozy, clean and comfortable sitting area, WiFi and ample parking, although phone reception is reportedly weak and one recent visit found sticky tables. It is worth checking the table before settling in. Service is uneven.
Some customers describe warm, attentive staff and quick orders, but others report rudeness, poor drink preparation and queues of up to 15 minutes. Visiting outside peak periods may be wiser, and cash customers should avoid relying on a 100-dirham note in case change is unavailable.