Distinctive designs
Reviews mention a large diamond and stone jewellery collection, with designs some customers found difficult to find elsewhere.
Damas Jewellery - Headquarters
Barsha Heights
Damas Jewellery’s headquarters in Barsha Heights is a corporate jewellery hub rather than a conventional showroom, according to a review. The wider brand is considered for gold, diamond jewellery and distinctive designs; customers also mention a repair workshop, while online ordering has drawn repeated complaints about delivery and follow-up.
Reputation Score
4.0
★★★★☆
140 ratings
Source: Google Maps
The Good Stuff
Repair workshop
The repair workshop was described as supportive and helpful by one customer.
Long-term quality
A customer who bought their first Damas jewellery ten years earlier praised its style and quality.
Closeout offers
Closeout jewellery from stores has been reported as attractively priced while still looking gorgeous and high quality.
Friendly staff
Some customers described staff as friendly and respectful, although service experiences vary substantially.
Tips for a Better Visit
Confirm stock. Before ordering online, confirm that the item is physically available; one customer learned it was out of stock only after ordering.
Question delivery. Treat the stated delivery window cautiously and ask for a firm dispatch update before paying for an online order.
Check returns. Ask exactly how online returns or exchanges work first; one customer found the request required dropping the item at a physical store.
Inspect collection. Check the item carefully at collection, especially colour and specification, before accepting it.
Request certificate. For diamond purchases, confirm that the Damas authentication certificate is included before leaving or completing follow-up.
Ask resale terms. If buying gold bars, clarify the sell-back payment method in advance, including whether cash is available.
Plan the visit
Practical details
Al Thanyah Fifth - Dubai - United Arab Emirates
Al Thanyah Fifth, Dubai
| Mon | 9:00 AM – 5:30 PM |
| Tue | 9:00 AM – 5:30 PM |
| Wed | 9:00 AM – 5:30 PM |
| Thu | 9:00 AM – 5:30 PM |
| Fri | 9:00 AM – 5:30 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
White gold ring
A white gold ring was ordered online, though the delivered and replacement pieces were reported to be the wrong colour.
Gold bars
Gold bars are mentioned in connection with resale and payment terms.
Fashion jewelry
One review says fashion jewellery is available and linked it with trend-led designs.
Common Concerns
Poor communication
Multiple reviews report unanswered calls, emails, WhatsApp messages and follow-up requests.
Online delays
Online orders were reported as late, sometimes arriving weeks or months after purchase or not arriving at all.
Stock issues
Customers said items shown online were later found to be unavailable after the order was placed.
Exchange problems
Exchange and refund handling was described as cumbersome, including a wrong-colour ring being sent again.
Resale terms
One review says gold-bar sellers are not given cash when selling back and have their funds locked instead.
DXB
LOCAL
LOCAL
The Bottom Line
Damas Jewellery’s headquarters is in Barsha Heights, but one review specifically describes the site as a corporate office with no showroom. For browsing or buying, the useful evidence points instead to the brand’s jewellery range: customers mention diamond jewellery, a white gold ring, gold bars and fashion jewellery. There are also comments about a repair workshop, described by one reviewer as supportive and helpful.
The design side gets genuine approval. Reviews describe exclusive designs, a large collection of diamond and stone jewellery, and a long-term customer who was pleased with the style and quality after buying their first piece ten years earlier. Closeout jewellery has also been described as gorgeous and high quality at appealing prices.
Online purchasing is the major caution. Customers report orders arriving late, items turning out to be out of stock, and delivery estimates of three working days not being met. Several say calls, emails and WhatsApp messages went unanswered.
Exchanges and refunds can also require persistence: one online customer discovered that returns worked through a physical store, while another received the same incorrectly coloured ring twice. Check stock, delivery, certificates and exchange terms before committing. If considering gold bars, ask how sell-back funds are paid, since one reviewer said cash was not provided.