Quick funding
One reviewer received easy-cash funds within two business days after speaking with the team.
Deem Finance
Al Mankhool
Deem Finance is a financial institution in Al Mankhool where customers have applied for credit cards, loans and easy-cash funding. Reviews suggest applications and urgent borrowing can move quickly, but ongoing account support and closures may require persistent follow-up.
Reputation Score
2.5
★★★☆☆
235 ratings
Source: Google Maps
The Good Stuff
Helpful support
Some customers describe individual service interactions as clear, attentive and effective, particularly during applications or specific requests.
Issue revisions
A late-fee and interest dispute was reportedly reviewed and revised after the customer followed up.
Product guidance
At a BurJuman Mall promotion, customers received detailed explanations of card and loan terms before deciding.
Tips for a Better Visit
Get offers written. Ask for cashback, bonuses and other offers in writing before activating or spending on the card.
Confirm closure. After settling a loan or card, obtain clearance documents and confirm that auto-debit has actually been deactivated.
Allow processing time. Request liability or clearance letters early: one review says the stated turnaround was seven working days.
Check payments. After transferring a payment, check when it appears in the app and keep proof in case the balance is not updated promptly.
Verify branch status. Check access arrangements before travelling; a 2025 review reports the Dubai branch was closed and the app lacked some services.
Plan the visit
Practical details
Khalid Bin Al Waleed Rd
Al Mankhool, Dubai
Popular Mentions
Deem Credit Card
The Deem Credit Card is the most discussed product, with reviews covering cashback, payments, fees, app access and cancellation.
EPP plan
Customers mention EPP plan details in connection with card support and instalment arrangements.
cashback
Cashback is frequently discussed, but several reviewers say the amount received did not match the promoted rate or offer.
Common Concerns
Difficult closures
Several customers struggled to cancel cards or close settled accounts, sometimes for months despite repeated requests.
Slow support
Calls and emails are often described as unanswered or slow, with some callers waiting around 10 minutes or receiving no callback.
Unclear fees
Reviews report annual, late and other charges appearing without clear notification or explanation.
Payment delays
Bank transfers may take one to two days to appear in the app, which reviewers say can lead to penalties.
Limited access
A recent review says the Dubai branch was closed, with some services unavailable through the mobile app.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 63
clearance letter
“However i have paid that and than i have to pay for clearance letter as well which is AED 63”Google review · April 2023
DXB
LOCAL
LOCAL
The Bottom Line
Deem Finance in Al Mankhool is used for credit cards, loans, easy-cash funding and instalment arrangements such as an EPP plan. The clearest positive pattern is at the application stage: one customer received easy-cash funds in two business days, while others praised detailed product explanations and responsive individual follow-up. The bigger concern is what happens after the product is active.
Reviews repeatedly describe unanswered calls and emails, delayed payment updates, missing cashback, unexpected annual or late fees, and difficulty cancelling cards. Customers also report delays obtaining liability or clearance letters and updating settled accounts with the credit bureau. These are not minor inconveniences if you are trying to close a loan, switch banks or protect your payment record.
Before signing up, get every fee, cashback condition and joining benefit in writing rather than relying on a sales conversation. If you settle an account, keep the clearance letter, confirm the direct debit has stopped and check that the credit-bureau record is updated. Also verify current service access before visiting: a recent review says the Dubai branch is closed and the mobile app does not handle every service.
The mixed evidence makes careful documentation especially important.