Competitive rates
Customers repeatedly describe the exchange rates as better than nearby alternatives, including for LKR transfers.
Delma Exchange Satwa Branch
Al Hudaiba
Delma Exchange Satwa Branch is a money transfer service in Al Hudaiba for international remittances and currency exchange. Reviews highlight competitive rates, quick handling in several cases, and practical help with services such as Pay Remit and SSS contribution payments.
Reputation Score
4.9
★★★★★
755 ratings
Source: Google Maps
The Good Stuff
Fast credits
Several customers report timely transfers, including funds credited to an Indian account and money received after sending the control number.
Helpful guidance
Customers say staff answered questions clearly, including during a monthly Pay Remit payment.
Correction support
After a misspelled recipient name, one customer said the branch refunded the sent amount and retrieved the money two months later.
Convenient service
A customer described sending money through the branch as very convenient, with attentive and knowledgeable staff.
Supportive security
One review specifically says the security staff were supportive alongside the remittance team.
Tips for a Better Visit
Check details. Review the recipient’s name on the receipt before leaving; one customer later found a misspelling and had to return two months afterward.
Watch the queue. Keep an eye on the queue process before your turn; one visitor said a teller served a customer from another queue first.
Ask questions. If you are making a monthly payment or using Pay Remit for the first time, ask the teller to explain anything unclear.
Plan the visit
Practical details
building ground floor - next to Supeco Market - Hudaiba
Al Hudaiba, Dubai
Common Concerns
Transfer delay
A Philippines transfer sent at 8pm was still unpaid the next day, with changing explanations about when the recipient would receive it.
Queue fairness
One first-time visitor said a teller served someone from another queue instead of following the displayed queue order.
Uneven courtesy
Some customers reported poor greetings and disrespectful communication, including a complaint about counter service.
Poor conduct
A customer said one counter employee behaved badly and refused to send money to their country.
DXB
LOCAL
LOCAL
The Bottom Line
Delma Exchange Satwa Branch handles international money transfers and currency exchange in Al Hudaiba. Customers commonly use it to send money to countries including India, Indonesia, Pakistan and the Philippines, while reviews also mention Pay Remit monthly payments and an SSS contribution payment. Rates are the main draw: several customers describe them as better than other exchanges, including for LKR transfers.
Service is often described as friendly, quick and helpful. One customer said funds reached an Indian account on time, while another said family received money as soon as the control number was sent. Staff were also credited with answering questions about Pay Remit and helping with an SSS contribution.
A customer who found a misspelled name on a receipt later reported that the branch refunded the sent amount and retrieved the money. There are important exceptions. A Philippines transfer sent at 8pm was still unpaid the following day, with the expected receipt time changing; the customer also disputed the explanation given about a nearby BPI bank.
Other reviews mention poor greetings, disrespectful behaviour and a teller serving someone from another queue. Check the recipient details and expected timing before leaving, and retain your receipt or control number until the transfer is complete.