Debt collection
One customer described clear updates, respectful handling and efficient debt collection support in Dubai.
Derby Group
Al Karama
Derby Group is a business management consultant in Al Karama, with services that include recruitment, visa support, debt collection and financial-product sales. Reviews suggest debt collection and one UK Tier 2 Visa case were handled positively, while loan and credit-card applications require careful verification.
Reputation Score
3.0
★★★☆☆
261 ratings
Source: Google Maps
The Good Stuff
Visa assistance
A customer reported receiving timely guidance and efficient assistance with a UK Tier 2 Visa.
Loan success
One customer said Derby people helped secure their loan and would recommend working with them.
Work culture
One employee described a friendly, supportive environment with opportunities to learn and grow.
Project support
A client praised Derby's proactive problem-solving and communication during a project.
Tips for a Better Visit
Verify banks. Confirm any claimed bank relationship and policy directly with the bank before sharing financial documents.
Get writing. Ask for promised fees, bonuses, visa terms and other commitments in a written third-party letter before proceeding.
Track documents. For time-sensitive loans, keep courier or delivery proof and written records of every submitted liability letter.
Apply direct. For credit cards or loans, consider applying directly through the bank rather than relying on a third-party sales agent.
Check charges. Before accepting a card, confirm annual fees and bonuses directly; one customer reported an unexpected AED 315 charge.
Confirm hiring. Job seekers should confirm salary, visa timing and deductions in writing before attending or accepting a role.
Plan the visit
Practical details
Carrera Building - 201-204 - 12B St - behind Karama Market
Al Karama, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 5:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
Finance Facility in DIB
A customer applied for a Finance Facility in DIB through Derby Sales Management, though the review reported problems with release of the loan.
CBD credit card
CBD credit-card applications appear repeatedly in reviews, including complaints about information, incentives and follow-up.
Etisalat Channel partner
A customer reviewed Derby's Etisalat channel-partner support and reported difficulty getting service follow-up after activation.
Common Concerns
Loan delays
Several customers reported approved or submitted loans remaining undisbursed, with weak follow-up and financial consequences.
Misleading promises
Reviews describe conflicting promises about salaries, visas, credit cards, loan requirements and bank partnerships.
Persistent calls
Customers reported repeated credit-card calls from changing personal numbers even after asking not to be contacted.
Poor follow-up
Recruitment applicants and customers commonly described unanswered messages, missing updates and difficulty reaching the office.
Visa concerns
Employee reviews allege delayed visas, visa-related deductions and late salary payments.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
1500 AED
MOL
“Also Company charges for MOL 1500 AED , visa one year 1400 AED”Google review · February 2024
1400 AED
visa one year
“Also Company charges for MOL 1500 AED , visa one year 1400 AED”Google review · February 2024
DXB
LOCAL
LOCAL
The Bottom Line
Derby Group is a varied business management consultant in Al Karama. Its stated services include recruitment, visa support, debt collection and outsourced staffing, while many reviews concern third-party loan and credit-card applications. There are a few encouraging accounts: one customer said Derby helped secure a loan, another reported a smooth UK Tier 2 Visa process, and a debt-collection client praised clear communication and respectful handling.
The financial-services feedback is much less consistent. Customers describe loan disbursements remaining stuck after approval, unanswered follow-ups and, in one case, AED 6,000 in bank charges attributed to delays. Other reviews allege misleading explanations about card fees, loan requirements and claimed bank associations.
That makes independent verification important before sharing documents or closing existing cards. Cold calling is another clear concern. Reviewers report weekly or even several calls a day from changing personal numbers, including after asking to be removed.
Recruitment feedback also includes interviews followed by silence, conflicting salary or visa promises, and allegations of delayed visa processing and salary deductions. If you use Derby, get every commitment in writing, confirm fees and eligibility with the bank or relevant authority, and keep proof of submitted documents. For straightforward banking applications, several reviewers preferred going directly to the bank.