Quick visas
Customers report receiving Umrah and other Saudi visas within hours, one day, two days or three days.
Desert Dream Tourism | Umrah Packages From Dubai Sharjah Abu Dhabi Ajman | By Bus & By Air | Dubai Visit Visas
Al Jafiliya
Desert Dream Tourism is a tour operator in Al Jafiliya handling Dubai and Saudi visa applications alongside Umrah travel. Reviews point to quick visa processing, including online applications, while full Umrah packages—especially bus trips—have received mixed feedback about hotel arrangements and coordination.
Reputation Score
3.8
★★★★☆
120 ratings
Source: Google Maps
The Good Stuff
Clear guidance
Several reviewers found the visa process straightforward, with step-by-step explanations and prompt answers to questions.
Online handling
One customer completed the application, payment and document sharing through WhatsApp without visiting the office, receiving the visa in three days.
Urgent support
A customer who had struggled to progress a Saudi visa elsewhere received it within a couple of hours after contacting the agency.
Trip guidance
One Umrah package review praised the Makkah guide for explaining how to perform Umrah and recitations during tawaf.
Visa value
Some customers describe the visa pricing as competitive, including one reviewer who found the agency’s price better than other agencies checked.
Tips for a Better Visit
Verify dates. Check the visa type, departure date and return date against your booking before travel; one customer received the wrong visa validity dates.
Request documents. Ask for the visa application evidence and a payment receipt immediately; one reviewer said neither was provided after payment.
Clarify inclusions. Ask what the Umrah package includes before booking: one review says accommodation and transport were included, but food and zayirat were not.
Plan delays. Leave extra time around bus and hotel transfers, as reviews mention airport waits, room-allocation delays and last-minute travel information.
Plan the visit
Practical details
Al Hanna Center - Office No. 04 2nd Floor - Al Satwa Rd
Al Jafiliya, Dubai
| Mon | 9:00 AM – 7:00 PM |
| Tue | 9:00 AM – 7:00 PM |
| Wed | 9:00 AM – 7:00 PM |
| Thu | 9:00 AM – 7:00 PM |
| Fri | Closed |
| Sat | 9:00 AM – 7:00 PM |
| Sun | 9:00 AM – 7:00 PM |
Popular Mentions
Saudi Tourist Visa
Customers also mention help with Saudi tourist visa applications and support throughout the process.
Saudi visa multi entry visa for umrah
One customer specifically used the agency for a Saudi multi-entry visa for Umrah and praised the quick process.
Desert Safari
A Dubai visit visa customer also booked a Desert Safari through the agency during the same trip.
Dhow cruise
The same review mentions adding a Dhow cruise at night to the Dubai visit.
Common Concerns
Hotel uncertainty
Several Umrah travellers reported arriving without confirmed hotels, with one family placed in a room too small for four beds.
Schedule changes
A bus-package customer reported incorrect dates and returning after eight days instead of the promised ten.
Poor communication
Some customers said agents became difficult to reach after payment, including while they were already overseas.
Long delays
Older Umrah package reviews describe waits of several hours for room allocation and prolonged bus or airport delays.
Visa errors
One customer said an Umrah visa request resulted in a tourist visa with incorrect validity dates and a further AED 700 reapplication request.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
1500 AED
bus package
“Those who paid 1500 AED for bus package got a room before me in Medina, even though I came earlier than them”Google review · June 2018
DXB
LOCAL
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The Bottom Line
Desert Dream Tourism in Al Jafiliya handles UAE visit visas, Saudi visas and Umrah arrangements. The reviews most clearly support its visa work: customers describe Umrah visas arriving within a few hours, one day, two days or three days, and one completed an online application entirely through WhatsApp. Saudi tourist and multiple-entry visa services are also mentioned.
The bigger caution is the full Umrah package, particularly bus travel. Recent reviews describe unconfirmed hotels in both Makkah and Medina, rooms too small for the number of travellers, incorrect dates, a shortened return trip and difficulty getting replies after payment. Older package reviews add waits of four to six hours for rooms, long bus delays and limited itinerary information.
Another customer said a requested Umrah visa was issued as a tourist visa with the wrong validity dates. If you book, get the hotel names, room setup, distances, departure and return dates and package inclusions in writing. Confirm whether food and zayirat are excluded, and keep payment and application records.
The evidence suggests a sharper split between quick visa processing and less consistent on-the-ground package coordination, so compare the full itinerary carefully rather than choosing on price alone.