Family Planning
Family packages can cover airport transfers and hotels, leaving the main arrangements in one place.
Desert Rose Travel & Tourism
Business Bay
Desert Rose Travel & Tourism is a Business Bay travel agency arranging holidays, transfers and accommodation, with reviews covering everything from family trips to Umrah. It is worth considering if you want one team to coordinate details such as airport pickup, hotels and in-trip support.
Reputation Score
4.4
★★★★☆
1,362 ratings
Source: Google Maps
The Good Stuff
Trip Support
Several travellers describe continuous follow-up during the trip rather than support ending at booking.
Umrah Support
One Umrah booking was adjusted around the traveller’s needs and included 24/7 support.
Fast Arrangements
The team handled a next-day travel request, including hotel bookings, transfers and tourism arrangements.
Special Requests
A resort accommodated a traveller’s special request and allergies after the agency arranged it.
Flight Recovery
After a missed flight, the agency reportedly found another flight quickly at a good rate.
Tips for a Better Visit
Confirm Vehicle. Before paying, get the exact vehicle written into the final confirmation; one Mercedes Viano booking received a small Honda instead.
Check Payment. Ask for confirmation that the hotel has been paid before arrival to avoid a check-in dispute and waiting in the lobby.
Clarify Refunds. Read cancellation terms carefully and ask whether a cancellation means a cash refund or voucher, including any deductions.
Shape Itinerary. If visiting Georgia, ask for a nature-focused programme rather than malls and parks; one traveller preferred adding Bakuriani and Lopota Lake Resort.
Plan the visit
Practical details
tower, Iris Bay - Office 1501 - Al Mustaqbal St
Business Bay, Dubai
| Mon | 10:00 AM – 9:00 PM |
| Tue | 10:00 AM – 9:00 PM |
| Wed | 10:00 AM – 9:00 PM |
| Thu | 10:00 AM – 9:00 PM |
| Fri | 10:00 AM – 9:00 PM |
| Sat | 10:00 AM – 9:00 PM |
| Sun | 10:00 AM – 9:00 PM |
Popular Mentions
Madifushi Private Island Resort
A Maldives traveller specifically praised the stay at Madifushi Private Island Resort and considered the price reasonable.
Disneyland tickets
A France package included Disneyland tickets, with the customer noting a free upgrade.
Formula 1 event
A Baku trip included arrangements for a Formula 1 event alongside the schedule, hotel and tours.
Private car with a driver
A Moscow package included hotels and a private car with a driver.
Airport pickup and drop-off
Airport transfers are mentioned as part of family and holiday packages, including a France trip.
Common Concerns
Vehicle Mismatch
One package promised a Mercedes Viano but repeatedly supplied a small Honda, leaving little room for luggage.
Hotel Payment
One traveller was asked to leave the hotel after check-in because the company had not transferred payment, causing a three-hour wait.
Refund Deduction
A cancelled booking reportedly resulted in a voucher and an AED 1500 deduction that the customer considered unjustified.
Coordination Issues
Another package had a cancelled hotel reservation, unsuitable room and a poorly organised airport transfer.
DXB
LOCAL
LOCAL
The Bottom Line
Desert Rose Travel & Tourism is a Business Bay agency for travellers who want a holiday assembled for them rather than pieced together independently. Reviews describe family trips with hotel bookings and airport transfers, international packages to destinations such as Maldives and Georgia, and Umrah arrangements with ongoing support. The strongest pattern is hands-on organisation.
Travellers mention well-located hotels, private cars with drivers, guides, reminders and regular check-ins during the trip. One Maldives booking included Madifushi Private Island Resort, while a France package covered Disneyland tickets and airport pickup and drop-off. An Umrah customer said the plan was adjusted to suit their needs and supported around the clock.
The agency has also been praised for handling a missed flight quickly. There are important exceptions. One customer repeatedly received a small Honda instead of the promised Mercedes Viano, while another waited nearly three hours because a hotel payment had not been transferred.
Separate reviews mention a voucher and AED 1500 deduction after cancellation, plus a cancelled hotel reservation and a badly organised airport transfer. Get vehicle, hotel-payment and cancellation terms in writing before departure. For Georgia, discuss the itinerary in detail if you want nature and mountain stops rather than malls and parks.