Free diagnosis
Some customers received a no-cost inspection with each issue explained and a printed summary of the findings.
Desire Auto Services
Al Quoz
Desire Auto Services is a car repair and maintenance garage in Al Quoz. Reviews highlight free diagnostic checks with printed findings, as well as repairs ranging from brake work and suspension faults to major servicing for BMWs and other vehicles.
Reputation Score
4.6
★★★★★
250 ratings
Source: Google Maps
The Good Stuff
Clear paperwork
Service details, prices and a completed checklist were discussed and documented for the customer.
Fast repairs
A short-notice brake job was completed faster than expected, with the customer reporting the car ran perfectly afterward.
Vehicle collection
Several reviews mention collection and delivery, including an Audi collected from Sharjah and returned the next day.
Emergency recovery
One customer says the garage arranged recovery and worked on a vehicle during a public holiday.
Luxury repairs
Customers report repairs on Lamborghini and Bentley vehicles, with accurate diagnosis and attention to detail.
BMW servicing
A customer reported a BMW X3 major service without needing to return for further issues afterward.
Tips for a Better Visit
Request reports. Ask for the free inspection findings in writing; one customer received a printed, point-by-point summary.
Confirm pricing. Have every repair and price written down before authorising work, then request the completed service checklist.
Check parts. Confirm that required parts are physically available before travelling for a time-sensitive appointment.
Record condition. Photograph keys, rims and the car’s exterior at drop-off, given reviews alleging lost keys and wheel damage.
Clarify inspection. For a pre-purchase inspection, insist on a proper explanation of every issue before making your buying decision.
Ask about pickup. If getting to Al Quoz is difficult, ask whether collection and return is available; customers have reported home delivery.
Plan the visit
Practical details
Al Bafta Warehouses Warehouse no 2 Plot no - 365 327 2
Al Qouz Ind.second - Al Quoz, Dubai
| Mon | 9:00 AM – 7:00 PM |
| Tue | 9:00 AM – 7:00 PM |
| Wed | 9:00 AM – 7:00 PM |
| Thu | 9:00 AM – 7:00 PM |
| Fri | 9:00 AM – 7:00 PM |
| Sat | 9:00 AM – 7:00 PM |
| Sun | Closed |
Popular Mentions
Pre-purchase inspection
The garage is used for vehicle checks before purchase, although one review says the final explanation was insufficient.
AC repair
AC repair is mentioned both as a completed service and in a negative account involving a damaged coolant pipe.
Radiator and water pump
A customer says the garage repaired a radiator and water pump late and then delivered the car to Discovery Gardens.
Common Concerns
Transmission dispute
One Mercedes customer alleges an improper transmission-oil service led to gearbox failure four days later and says no compensation was offered.
Leak unresolved
A reviewer says an oil leak remained after an oil-pan and crank-seal repair, and that the car key was also lost.
Coolant damage
One customer says an AC repair damaged the coolant pipe, causing a leak and overheating.
Parts refund
A customer says an incorrectly supplied radiator was returned untouched but the garage refused a refund or exchange.
Inspection detail
A pre-purchase inspection customer says the final WhatsApp message only said the car had issues, without an explanation.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 80,200
repairs
“After picking up my car from my home, they provided me with an estimate of AED 80,200 for the repairs, which I agreed to”Google review · April 2023
AED 10,732
Desire auto repair
“For all of this, I paid AED 10,732 to Desire auto repair on February 2023, so please wary of this Desire auto service”Google review · December 2023
DXB
LOCAL
LOCAL
The Bottom Line
Desire Auto Services is a repair and maintenance garage in Al Quoz where customers bring vehicles for major servicing, brake work, suspension diagnosis and pre-purchase inspections. BMWs appear often in the reviews, alongside Mercedes, Honda, Audi and higher-end cars such as Lamborghini and Bentley. The strongest recurring detail is communication around inspections and estimates.
Some customers received free checks, point-by-point explanations and printed reports, while others mention clear prices, progress updates and a completed service checklist. Fast turnaround is another plus: one brake job was completed on short notice, and an Audi was collected from Sharjah and returned the following day. Recovery and holiday assistance have also been reported.
There are important cautions. Reviews include allegations of unresolved oil and coolant leaks, lost keys, scratched or changed rims, transmission damage after servicing, and a refused radiator refund. A separate pre-purchase customer received only a brief WhatsApp message saying the car had issues, without an explanation.
These are individual accounts, but they make written estimates, inspection reports and drop-off photos especially worthwhile. Ask about parts availability before travelling and confirm exactly what is included. If you need collection or delivery, check that arrangement in advance rather than assuming it is available.