Handover support
Recent buyers describe apartment handovers as smooth, organised and professionally handled, including help with inspections and getting keys on time.
Al Barsha
Deyaar Development PJSC is a real estate developer and property management company with its head office in Al Barsha. Customers use it for apartment handovers, tenancy renewals and related support such as settlements, NOCs and online tenant services.
Source: Google Maps
Recent buyers describe apartment handovers as smooth, organised and professionally handled, including help with inspections and getting keys on time.
The online portal makes it easier for tenants to manage and access services without visiting the office for every request.
One buyer said a settlement and NOC were completed in a single sitting with guidance throughout the process.
Several visitors received patient, step-by-step assistance with online tenancy renewal, including explanations of the procedure.
A Jannat buyer praised the building’s design and quality finishing alongside the handover experience.
Some customers report quick replies and efficient support from the head office team when handling tenancy services.
Check charges. Before renewing, confirm in writing whether chiller or other utility charges are included; tenants reported unexpected chiller invoices after renewal.
Keep records. Save renewal notices, emails and payment records so you can refer back to the promised rent and contract terms if questions arise.
Inspect carefully. For a new apartment, use the handover inspection to raise questions and document snags before completing the process.
Allow follow-up. Build in extra time for maintenance, NOCs or title-deed requests, as reviews describe repeated calls, delayed replies and unresolved cases.
Plan the visit
| Mon | 8:00 AM – 4:30 PM |
| Tue | 8:00 AM – 4:30 PM |
| Wed | 8:00 AM – 4:30 PM |
| Thu | 8:00 AM – 4:30 PM |
| Fri | 8:00 AM – 12:00 PM |
| Sat | Closed |
| Sun | Closed |
Some buyers report project delays of more than a year and repeated last-minute handover postponements.
A review says requests through the Deyaar application can take at least a month to receive a response.
One tenant’s AC problem returned five times despite multiple maintenance visits and was still not permanently resolved.
Tenants describe disputes over rent increases, including cases where the offered renewal amount allegedly conflicted with earlier notices or the REST app.
Zulekha Colonnade tenants reported chiller charges appearing after renewal, despite AC previously being described as included.
The Bottom Line
Deyaar Development PJSC combines property development with property management, and its Al Barsha head office handles practical customer tasks rather than just sales. Reviews mention apartment handovers for projects including Regalia and Jannat, tenancy contract renewals, settlements and NOC requests. The online portal is another useful route for managing tenant services.
The strongest experiences are often tied to a well-organised handover or patient help with an online renewal. Some buyers found inspections, key collection and settlement paperwork smooth, while a Montrose Residence A tenant praised the digitalised portal and quick head-office responses. Jannat also received praise for its design and quality finishing.
The service record is uneven, so paperwork deserves careful attention. Other reviews describe Regalia and Tria handover delays of more than a year, requests taking at least a month to receive a response, and AC faults returning after repeated maintenance visits. Tenants at Zulekha Colonnade reported chiller charges appearing after renewal despite earlier expectations that AC was included.
Before signing or renewing, confirm every rent and utility term in writing, and keep notices, emails and payment records. If you are buying off-plan, ask specifically about the expected completion and handover timetable.