Custom Work
A custom Arabic nameplate was made and returned in one day, with the reviewer saying it cost $400 less than elsewhere.
Deira
Dhanji Motiram Jewellers is a family-owned jewellery business in Deira, established in Dubai in 1958. Shoppers can browse 18k and 22k gold and diamond jewellery, order custom pieces such as Arabic name pendants, or ask about repairs and resizing.
Source: Google Maps
A custom Arabic nameplate was made and returned in one day, with the reviewer saying it cost $400 less than elsewhere.
A diamond-studded ring was adjusted within 45 minutes, then resized again the next day at no charge.
Customers mention a broad selection, including beautiful rings and designs described as unique.
Several shoppers found the staff kind, patient and accommodating, with one review specifically noting a non-pushy approach.
One customer says the shop provides certificates for all purchased items.
When a customer considered changing old gold, the shop offered cleaning instead so they could save money and buy more.
Check Purchases. Before leaving or completing airport VAT paperwork, compare earrings or other pieces against your receipt and the pair selected.
Confirm Sizing. If buying a ring, confirm the fit before travelling; one customer needed a second adjustment the next day.
Ask Options. Take time to see several choices and ask about alternatives before changing old gold; one shopper was offered cleaning instead.
Request Certificate. Ask for the certificate when buying, since a customer reports that the shop provides one for every item.
Use Entrance Three. One review directs visitors to entrance 3, which may help when finding the shop in the souk.
Plan the visit
| Mon | 10:00 AM – 9:30 PM |
| Tue | 10:00 AM – 9:30 PM |
| Wed | 10:00 AM – 9:30 PM |
| Thu | 10:00 AM – 9:30 PM |
| Fri | 10:00 AM – 9:30 PM |
| Sat | 10:00 AM – 9:30 PM |
| Sun | 10:00 AM – 9:30 PM |
A visitor from Spain ordered a custom gold pendant and praised the resulting design and price.
A customer specifically praised the baby bracelet as gorgeous and linked it with good quality and price.
Gold earrings were bought as a birthday gift, although one customer later reported receiving a different pair.
One customer says the earrings received were not the pair purchased and reports getting no help resolving it before travelling.
Two reviews describe rude or dismissive treatment, including being told to go to another shop.
Although most reviews praise the staff, some customers report very bad customer service and an unwilling attitude toward selling.
These are customer-reported mentions, not a current price list. Prices may have changed.
necklace and name plate with my daughters name in Arabic made in 18k gold
“They had it made and back to us in one day, and their price was $400 usd cheaper than other establishments”Google review · October 2024
The Bottom Line
Dhanji Motiram Jewellers is a family-owned shop in Deira with a long Dubai history and a clear focus on gold and diamond jewellery. You can shop for rings, earrings, necklaces and children’s pieces, or arrange custom work such as a gold pendant or an Arabic name plate. The selection gets repeated praise, with one customer finding beautiful rings for several generations and another describing the designs as unique.
The service is often the main draw. Reviews describe staff as kind, patient, friendly and not pushy, and several shoppers mention helpful price discussions and deals. There are useful examples beyond a standard sale: a custom necklace and Arabic name plate came back in one day, while a diamond-studded ring was resized twice in 45 minutes, with the second adjustment free.
One customer also says certificates are provided for all items. The business says it handles repairs, old-gold buying and exchange, and custom designs. There is a clear caution around checking your purchase carefully.
One traveller says the earrings were not the pair expected and that the shop did not offer a solution, while other reviews describe rude, dismissive service. Most feedback is positive, but confirm the exact piece, sizing and paperwork before leaving, especially if you are travelling. Ask about cleaning before exchanging old gold, too: one shopper says that saved money.