Multimodal freight
Reviews describe transportation solutions by air, ocean and road, giving businesses several ways to move freight.
DHL LOGISTICS L.L.C
Dubai Industrial City
DHL LOGISTICS L.L.C is a freight-forwarding and logistics provider serving business shipments. Reviews point to useful options such as air, ocean and road transportation, plus warehousing and distribution for companies managing goods across destinations.
Reputation Score
4.2
★★★★☆
222 ratings
Source: Google Maps
The Good Stuff
Customs support
Customers mention customs brokerage along with smart freezone and clearance services, useful for shipments requiring border handling.
Warehousing
The business is described as handling warehousing and distribution, including receiving and delivering stock to customer requirements worldwide.
Visitor meals
Visitors have reported that afternoon meals are available on site for a nominal price.
Professional team
One customer described the team as switched-on professionals and said working with them was consistently pleasurable.
Tips for a Better Visit
Verify delivery. Confirm the shipment location and delivery timing rather than relying only on an automated delivery message; one customer received no call.
Carry paperwork. For a return, take a printed e-airway bill if possible: a customer said the digital copy was not accepted.
Plan access. If your visit is to the JAFZA head office mentioned in reviews, arrange the gate pass before travelling.
Allow call time. Build in extra time for phone support, as one customer reported being left on hold for a long time.
Plan the visit
Practical details
Plimsol Logistics
Jabal Ali Industrial Second, Dubai
| Mon | 8:00 AM – 5:00 PM |
| Tue | 8:00 AM – 5:00 PM |
| Wed | 8:00 AM – 5:00 PM |
| Thu | 8:00 AM – 5:00 PM |
| Fri | 8:00 AM – 5:00 PM |
| Sat | Closed |
| Sun | Closed |
Common Concerns
Phone access
Shipment tracking calls have gone unanswered, with one customer trying repeatedly to reach the company.
Unclear tracking
A customer received conflicting updates saying the shipment was in Algeria and then France, without a clear delivery position.
Print requirement
For an e-commerce return, staff reportedly refused a digital e-airway bill and insisted on a printed copy.
No ETA
After making a complaint, one customer was told they could not receive an updated delivery date or time.
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The Bottom Line
C is a business-focused logistics provider listed in Dubai Industrial City. Reviews describe freight forwarding by air, ocean and road, along with warehousing and distribution, so it can handle both transport and the storage or onward movement of goods. Customs brokerage and smart freezone and clearance services are also mentioned, which may matter for shipments crossing borders or moving through free zones.
The experience is uneven. Some customers call the company reliable, professional and a strong logistics partner, but communication is the main concern raised in the reviews. Complaints include unanswered shipment-tracking calls, long holds and unclear arrival notices.
In one December 2024 case, a customer received a delivery message but no call, then heard conflicting updates that the shipment was in Algeria and France. The complaint response still did not provide a delivery date or time. Returns may need extra preparation: one customer said a driver and call centre refused an e-airway bill and insisted on a printed copy.
If you are visiting the JAFZA head office referred to in one review, check access first; customers mention no public transport and the need for a gate pass. Safety procedures are described as strict, and afternoon meals for visitors have also been mentioned at a nominal price.