Fast Pickup
Customers repeatedly mention prompt collection and delivery, including clothes returned folded and packed neatly.
Dima Laundry, Al Quoz Ind. Area 4
Al Quoz
Dima Laundry is a doorstep laundry service serving Al Quoz, with pickup and delivery for clothing and larger household items. Customers particularly mention neatly handled garments, dry cleaning and shoe cleaning, while express options include same-day, 4-hour, 8-hour and next-day service.
Reputation Score
4.6
★★★★★
223 ratings
Source: Google Maps
The Good Stuff
Garment Care
Reviews mention clean, fresh shirts and jackets, including a jacket returned with a fresh finish.
Shoe Cleaning
One customer said expensive shoes came back clean and were handled carefully.
Responsive Service
Several reviews describe staff as friendly, helpful and quick to respond throughout the process.
Long-Term Use
Some customers report using Dima for five to ten years while finding the service reliable and consistent.
Express Options
A review specifically mentions 4-hour, 8-hour, same-day and next-day services.
Neat Returns
One long-term customer highlighted laundry being returned folded and packed neatly.
Tips for a Better Visit
Clarify Treatment. For carpets, confirm the exact cleaning method first: one customer requested soaking and scrubbing but said only shampooing was done.
Check Whites. If sending white clothing, ask how light and dark items will be separated after one customer received grey whites.
Confirm Pricing. Get the item list and total in writing before collection; reviews allege prices were tripled or charged far above expectations.
Inspect Delivery. Check returned items immediately, especially valuable clothing, because reviews mention holes, torn garments, missing socks and damaged branded items.
Ask Turnaround. Ask which express window applies to your order; a review lists 4-hour, 8-hour, same-day and next-day options.
Plan the visit
Practical details
468F+CG7 - 17a Dubai 4 Street
Al Qouz Ind.fourth - Al Quoz, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
Dry cleaning
Dry cleaning received a positive mention for being completed well, although the same review raised a colour-separation concern.
Bed linens
A customer used the service specifically for pressing bed linens, though later reported damage to satin sheets.
Common Concerns
Carpet Results
A customer said a beige carpet came back brown and still filthy after the requested washing was not carried out.
Colour Transfer
One review says white clothes returned grey, suggesting a problem with separating dark and light items.
Item Damage
Reviews report torn underwear, holes in a T-shirt, missing socks and damage to expensive items.
Price Disputes
Several customers allege unexpected increases or charges much higher than comparable laundries.
Poor Follow-Up
A carpet customer said they had to repeatedly chase updates and the company once did not know where the carpet was.
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The Bottom Line
Dima Laundry is a doorstep laundry service serving Al Quoz, with pickup and delivery for everyday clothing and specialist items. Reviews describe clean, fresh shirts and jackets, neatly folded and packed returns, and a pair of expensive shoes coming back clean and carefully handled. Dry cleaning, washing, steam pressing and express turnaround options are part of the stated service mix.
The strongest pattern is convenience: several long-term customers mention prompt collection, on-time delivery and responsive communication, while one review says clothes arrived clean, fresh and on time. The business lists 4-hour, 8-hour, same-day and next-day service, so it is worth asking which turnaround applies before handing items over. There are also serious reasons to be careful.
One customer said a beige carpet came back brown and still filthy after shampooing; another reported white clothes returning grey. Other reviews describe torn garments, holes, missing socks and damage to expensive items. Pricing complaints include alleged tripling or much higher charges than expected, with one customer comparing a near AED 800–1,000 bill with AED 235 elsewhere.
Confirm the treatment, item count and total price in writing, and inspect everything at delivery—especially carpets, whites and valuable clothing.