Hotel Delivery
Cars were delivered to hotels or apartments on time, with collection arranged just as conveniently.
Dirham Car Rental Dubai | UAE.
Hor Al Anz
Dirham Car Rental is a Dubai car-hire agency in Hor Al Anz, with options ranging from everyday vehicles to luxury models. Reviews particularly highlight clean cars, hotel delivery and collection, and smooth communication for rentals such as the Kia Sorrento and GMC Yukon.
Reputation Score
4.8
★★★★★
247 ratings
Source: Google Maps
The Good Stuff
Clean Cars
Reviews repeatedly describe the vehicles as clean, immaculate, spotless or well prepared, including a black Audi R8 and Mercedes-Benz.
Deposit Returns
Several customers received their security deposits correctly, including one refund that was chased up nearly a year later.
Flexible Fleet
Customers mention practical family vehicles as well as premium cars, including a seven-seat Kia Sorrento, Hyundai Kona and Lamborghini Urus.
Easy Communication
WhatsApp and phone communication was described as smooth, with clear information and staff generally available during the rental.
Early Pickup
One regular customer collected a car at 6am after the shop opened early for an airport arrival.
Fair Pricing
Customers describe the pricing as decent or fair, with one long rental receiving a lower charge as the booking increased.
Tips for a Better Visit
Check Terms. Confirm mileage limits and every extra fee in writing before paying; one customer disputed a 1250 AED charge for 50 extra kilometres.
Plan Refunds. Allow time for the deposit refund: one review says it usually takes three weeks, while others reported much longer delays.
Confirm Delivery. Reconfirm the model and delivery time before arrival; one customer received the wrong car more than three hours late.
Use WhatsApp. Use WhatsApp or phone for booking details and keep the conversation; customers found this useful when communication was smooth.
Request Collection. Ask about hotel delivery and collection if convenience matters; several customers used this instead of arranging their own pickup.
Inspect Vehicle. Check the car’s condition and agreed terms at handover, especially for premium vehicles and longer rentals.
Plan the visit
Practical details
Hor Al Anz East - Deira - Dubai - United Arab Emirates
Hor Al Anz East - Deira, Dubai
| Mon | 10:00 AM – 11:00 PM |
| Tue | 10:00 AM – 11:00 PM |
| Wed | 10:00 AM – 11:00 PM |
| Thu | 10:00 AM – 11:00 PM |
| Fri | 10:00 AM – 11:00 PM |
| Sat | 10:00 AM – 11:00 PM |
| Sun | 10:00 AM – 11:00 PM |
Popular Mentions
GMC Yukon
A clean Yukon delivered to an apartment and collected afterward, with the reviewer praising the convenience and communication.
orange Urus
The orange Urus was described as an incredible luxury rental, with the customer saying they would book it again.
Common Concerns
Refund Delays
Some customers reported delayed or missing insurance-deposit refunds, including one complaint after more than three months.
Late Replacement
One customer received the wrong car more than three hours late and said the promised discount was only offered for a future visit.
Extra Charges
A customer disputed an additional 1250 AED charge for 50 extra kilometres, saying the rule was not written in the agreement.
Slow Replies
One review says staff did not reply on WhatsApp during a 50% offer and communication was difficult in another dispute.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
3000 AED
security deposit
“And 3000 AED for the deposit”Google review · October 2023
1250 AED
extra 50 km charge
“After that when I returned the car, they tried charged 1250 AED from me extra for an extra 50 km”Google review · October 2023
DXB
LOCAL
LOCAL
The Bottom Line
Dirham Car Rental is a Dubai agency in Hor Al Anz that serves both practical and luxury-car needs. Customers have rented a seven-seat Kia Sorrento with a baby seat, a GMC Yukon, a Hyundai Kona and an orange Urus. That gives families and visitors looking for a statement car rather different reasons to consider it.
Convenience is a clear strength in the reviews. Cars were delivered to hotels and apartments, collected on time, and sometimes arranged around airport arrivals. WhatsApp and phone communication was often smooth, and customers commonly described the vehicles as clean or immaculate.
One repeat customer also said the refund was eventually handled correctly after the company reminded them about a forgotten deposit. There are important details to pin down before booking. One customer reported receiving the wrong car more than three hours late.
Another disputed a 1250 AED charge for 50 extra kilometres because the rule was not in the agreement. Deposit timing is mixed: one reviewer says refunds usually take three weeks, while others reported waiting months. Ask for the exact model, mileage allowance, extra charges and deposit-refund process in writing.
Keep the agreement and WhatsApp messages, and inspect the vehicle at handover. The service can be very straightforward, but the conflicting refund and billing experiences make careful documentation worthwhile.