Voucher Help
Customer service helped resolve website booking problems and complete voucher redemptions quickly.
Dreamdays
Jebel Ali Village
Dreamdays is a corporate gift supplier in Jebel Ali Village focused on experience gifts and voucher bookings. Customers have used it for dining, hotel stays, desert safaris, cruises and activities such as horse riding, making it useful when you want to give someone an experience rather than a physical present.
Reputation Score
4.3
★★★★☆
128 ratings
Source: Google Maps
The Good Stuff
Thoughtful Planning
For a birthday spa surprise, the team followed up regularly and suggested options that improved the arrangement.
Client Gifting
A customer described the gifting process as easy when arranging experiences for clients.
Broad Choice
Reviews mention many UAE options, including dining, hotel bookings, cruises, safaris and attraction tickets.
Outdoor Experiences
A 60-minute horse ride was described as relaxing, with nature walks included in the experience.
Team Events
One customer said their team enjoyed the coordination, service, staff and venue for a group experience.
Tips for a Better Visit
Confirm Booking. Ask Dreamdays to confirm the booking directly before attending; one spa voucher holder was incorrectly told the venue could accept it.
Get Confirmation. For tours or pickups, get written confirmation of the date, address and pickup details rather than relying only on an online booking.
Book Early. Start hotel bookings well ahead of your staycation, as one delayed request ended with the selected hotel fully booked.
Check Inclusions. Before paying for a premium safari, confirm the camp, buffet and inclusions; one customer found the meal poor and saw a much lower price elsewhere.
Check Expiry. Confirm voucher validity and extension terms before planning an appointment, since one paid extension was later reported as unusable.
Plan the visit
Practical details
Offices, Ibn Battuta Gate - 804D, 8th Floor, 5th Interchange - Sheikh Zayed Rd
Jebel Ali Village, Dubai
| Mon | 9:00 AM – 6:30 PM |
| Tue | 9:00 AM – 6:30 PM |
| Wed | 9:00 AM – 6:30 PM |
| Thu | 9:00 AM – 6:30 PM |
| Fri | 9:00 AM – 6:30 PM |
| Sat | 9:00 AM – 6:30 PM |
| Sun | 9:00 AM – 6:00 PM |
Popular Mentions
Crescendo, Anantara The Palm
A customer used Dreamdays for a lunch experience at this hotel restaurant, with a voucher issue resolved before the meal.
Heritage Desert Safari Experience
One review describes a day with Platinum Heritage, scenic surroundings, animals and a Bedouin dinner.
Premium Dubai Desert Safari
This package received a strongly negative review focused on the buffet, camp quality and perceived value.
Musandam
A customer reported a good experience on a Musandam trip booked through Dreamdays.
Aya Universe ticket
A company-voucher customer said the support for obtaining this attraction ticket was helpful.
Dhow cruise trip
One customer described a dhow cruise as an enjoyable outing with a friend.
Common Concerns
Booking Failures
One lunch booking was accepted and paid online, then cancelled shortly before the meal because the restaurant was said to be booked.
Slow Replies
A hotel booking enquiry reportedly took days to process, causing the chosen hotel to sell out before alternatives were arranged.
Voucher Confusion
A spa voucher customer was told only two hours before the appointment that Dreamdays had to make the booking.
Date Changes
A customer discovered a unilateral booking-date change only after calling repeatedly from the pickup location.
Value Concerns
A desert safari customer criticised the buffet quality and said another guest paid substantially less for the same service.
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The Bottom Line
Dreamdays is an experience-gifting business in Jebel Ali Village, useful for corporate presents, family vouchers and special-occasion bookings. Reviews mention a lunch at Crescendo, Anantara The Palm, hotel stays, an Aya Universe ticket and a horse-riding session, so the practical appeal is being able to give or redeem an activity rather than choose a conventional gift. The strongest pattern in recent feedback is hands-on help when the booking works.
Customers describe quick assistance with voucher redemption, dining reservations and website problems, while a birthday spa arrangement benefited from regular follow-up and suggestions. A company voucher was also used to secure entertainment tickets after the website failed. There is a real reliability caveat.
Other customers reported a paid lunch cancelled just hours before the meal, a hotel request delayed until the property was full, and a pickup-date change discovered only after repeated calls. Older reviews also describe unanswered calls, unclear voucher rules and difficulty arranging spa bookings. Confirm every reservation, date, pickup detail and voucher expiry in writing before making plans around it.
Experiences themselves vary by partner: the Heritage Desert Safari and a Musandam trip received enthusiastic feedback, while one Premium Dubai Desert Safari review criticised the buffet and value. Treat the advertised price and inclusions as details to verify, not assumptions.