Networking guidance
A review says the team helped select a Cisco Catalyst 2960 Switch and TP-Link Archer AX55 Router for an office setup.
DSR TECH (Grandstream IP Phones Dubai PBX, Yeastar, Office Telephone, Yealink, Ubiquiti Dubai, Dlink, Tplink Dubai, NEC, Huawei, Draytek, Tenda, Unifi Dubai)
Bur Dubai
DSR TECH is a Bur Dubai computer store for networking, telecom and office IT equipment. Reviews highlight its range of products such as the Cisco Catalyst 2960 Switch and TP-Link Archer AX55 Router, along with occasional fast delivery and helpful technical guidance.
Reputation Score
3.9
★★★★☆
139 ratings
Source: Google Maps
The Good Stuff
Product range
Customers describe DSR TECH as a one-stop shop with a broad selection of IT products, accessories and telecom equipment.
Fast delivery
Some recent buyers reported quick delivery, including one review describing delivery as very fast and another noting on-time arrival.
Polite staff
Several reviews mention courteous, knowledgeable and helpful sales staff, with support that made product selection easier.
RAM upgrade
One customer said a laptop RAM upgrade was completed successfully and the laptop was cleaned afterwards.
Tips for a Better Visit
Verify stock. Before paying, confirm the exact model and physical availability in writing; one buyer was later offered a different network switch.
Clarify prices. Get the final price confirmed before payment, since a Ubiquiti buyer reported item prices rising by AED250+ after payment.
Document returns. Keep invoices, payment records and written RMA details; reviews describe prolonged refund and warranty follow-up.
Inspect items. Test accessories and equipment promptly after purchase; a Type-C hub was returned the next day because one port was faulty.
Plan the visit
Practical details
Building - Al Raffa St
Al Souq Al Kabeer, Dubai
| Mon | 9:30 AM – 9:00 PM |
| Tue | 9:30 AM – 9:00 PM |
| Wed | 9:30 AM – 9:00 PM |
| Thu | 9:30 AM – 9:00 PM |
| Fri | 9:30 AM – 9:00 PM |
| Sat | 9:30 AM – 9:00 PM |
| Sun | Closed |
Popular Mentions
Grandstream
Grandstream appears in reviews as a product category for which customers seek supply and technical support.
Yealink
Yealink is mentioned among the IP and networking brands customers purchase from the store.
Ubiquiti products
Ubiquiti products are mentioned in a customer order, although that review also raises concerns about price changes and refund handling.
Common Concerns
Refund delays
A Ubiquiti order review reports a 28-day refund delay after cancellation, with the refund eventually made in cash rather than by bank transfer.
Stock accuracy
Multiple customers say items advertised as in stock were unavailable, delayed or replaced with different models after payment.
Warranty problems
Reviews describe unanswered warranty and RMA requests, including one case where goods were received but not returned or resolved for months.
Repair concerns
Laptop and PC servicing reviews allege damaged equipment, unsuitable parts and poor follow-up after repairs.
Long waits
A faulty Type-C hub return took more than two hours and required pressure before the store agreed to refund it.
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The Bottom Line
DSR TECH in Bur Dubai is aimed at shoppers sourcing networking, telecom and office IT equipment. Reviews specifically mention the Cisco Catalyst 2960 Switch, TP-Link Archer AX55 Router, Grandstream equipment and Yealink products. That range, plus reports of reasonable pricing and knowledgeable sales guidance, makes the shop worth considering when you need several business-technology items in one place rather than a single household gadget.
The experience is notably inconsistent. Some recent customers describe polite staff, quick support, smooth communication and on-time or very fast delivery. Another customer successfully had laptop RAM upgraded and the machine cleaned.
Those are useful positives, especially for straightforward purchases where the model and stock are clear. The more serious caution concerns fulfilment and after-sales service. Several reviews say products advertised as available were delayed, unavailable or replaced with another model.
One Ubiquiti buyer reported an AED250+ increase per item after payment and a refund delayed for 28 days. Warranty and RMA complaints include weeks or months without a response, while a faulty Type-C hub return reportedly took over two hours. Before paying, confirm the exact model, stock, final price, warranty terms and refund method in writing, then test the goods promptly.