Lower rates
Several customers chose DTDC because international shipping was much cheaper than DHL, Aramex and UPS.
DTDC EUROSTAR COURIER & CARGO LLC
Al Garhoud
DTDC Eurostar Courier & Cargo LLC is a courier service in Al Garhoud handling international shipments and document deliveries. Reviews show why people consider it: prices can be far below DHL or Aramex, although delivery times and customer support appear inconsistent enough to require close follow-up.
Reputation Score
2.9
★★★☆☆
255 ratings
Source: Google Maps
The Good Stuff
Fast delivery
One customer received an international courier in five days at a notably low price.
Progress emails
A customer reported receiving email updates throughout the shipment, from collection through delivery.
On-time pickups
A repeat customer said pickups and deliveries had been on time on several occasions.
Tips for a Better Visit
Avoid urgency. Do not rely on this service for time-sensitive documents; one local collection reportedly took three to four days.
Confirm charges. Ask for the complete written price before handing over the parcel; one customer was later asked for AED 150 more.
Confirm pickup. Get a firm pickup time and confirmation, since one sender waited two days and sent 15 follow-up emails.
Check customs. Ask how customs duty will be calculated and request proof of payment, especially for low-value parcels.
Verify delivery. Before booking, confirm whether the destination includes door delivery or collection from a branch or warehouse.
Plan the visit
Practical details
Marrakech - near RTA HQ
Umm Ramool, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | 9:00 AM – 6:00 PM |
| Sun | Closed |
Popular Mentions
Documents
Customers use DTDC to send documents internationally, including documents sent between Dubai and India.
Fed-EX
One customer booked a shipment from India to Abu Dhabi through Fed-EX by DTDC, with later handling involving Aramex road service.
Local courier collection
Local courier collection is mentioned as an available service, though one review said it took three to four days.
Common Concerns
Long delays
Reviews describe missed delivery timelines, including a document that took 17 days and shipments delayed for weeks.
Unresponsive support
Customers repeatedly report unanswered calls, emails and WhatsApp messages when seeking shipment updates.
Poor tracking
Tracking has been reported as erroneous, stuck in transit or showing incomplete information.
Delivery disputes
Some customers were told to collect parcels themselves instead of receiving the promised door-to-door delivery.
Parcel damage
One fragile parcel arrived in multiple pieces, while the customer said follow-up emails received no response.
DXB
LOCAL
LOCAL
The Bottom Line
DTDC Eurostar handles international courier shipments, document delivery and local courier collection from its Al Garhoud operation. The clearest reason to consider it is price: several customers compared it with DHL, Aramex or UPS and reported rates as much as three to five times lower. A few reviews also describe international parcels arriving in about five days, with one customer receiving email progress updates from collection through delivery.
The trade-off is reliability. Many customers report delayed pickups and deliveries, including a document that took 17 days and a shipment from India that remained undelivered until the recipient collected it from an Aramex warehouse. Tracking has been described as stuck, incorrect or incomplete, so the online status may not tell the whole story.
Customer support is the bigger concern. Reviews repeatedly mention unanswered landline calls, emails, WhatsApp messages and call-centre enquiries. Door delivery is not guaranteed in every destination either; some recipients were asked to collect from a branch or nearby city.
There are also reports of damaged parcels, extra charges and disputed customs fees. If you use DTDC, confirm the full cost, pickup timing, delivery method and customs arrangements in writing, and avoid relying on it for urgent documents.