Quick service
Several customers describe fast issue resolution, including one who reported no long queues or waiting.
Du Store Deira
Hor Al Anz
Du Store Deira is a du mobile network operator serving Hor Al Anz, with metro access at Abu Baker Al Siddique Metro Station. Reviews point to quick help with postpaid activation, data packages and SIM reactivation, though late-night availability can be inconsistent.
Reputation Score
4.8
★★★★★
280 ratings
Source: Google Maps
The Good Stuff
Plan guidance
Staff have been praised for explaining plans clearly and helping customers choose an option suited to their needs.
Data speed
Customers reported very good internet speed after activating the 300 plan and other postpaid packages.
SIM recovery
The store helped customers renew suspended packages and reactivate SIM cards when other efforts had failed.
ID machine
One review highlights Emirates ID renewal through a machine without waiting.
Metro access
The store is located at Abu Baker Al Siddique Metro Station, making it convenient for nearby Deira-area residents.
Tips for a Better Visit
Check hours. Confirm staff availability before a late visit: one customer arrived at 10:00 PM and found nobody available.
Get proof. Ask for discounts or sales promises in writing; one reported 30% discount was still unresolved after nine months.
Use machine. For Emirates ID renewal, check whether the machine is available to avoid waiting.
Confirm format. Check whether you are visiting a kiosk or a full branch, since one customer found the listed location was only a kiosk.
Ask cancellation. Before taking a plan, ask how cancellation works; one review says the process relied on calling 800 155 and involved hours on hold.
Plan the visit
Practical details
Abu Baker Al Siddique - Metro Station
Hor Al Anz - Deira, Dubai
| Mon | 10:00 AM – 11:00 PM |
| Tue | 10:00 AM – 11:00 PM |
| Wed | 10:00 AM – 11:00 PM |
| Thu | 10:00 AM – 11:00 PM |
| Fri | 10:00 AM – 12:30 PM, 2:00 PM – 11:00 PM |
| Sat | 10:00 AM – 11:00 PM |
| Sun | 10:00 AM – 11:00 PM |
Common Concerns
Late availability
A customer arriving at 10:00 PM found no staff available for Emirates ID renewal and received no response to calls or WhatsApp messages.
Night service
Some reviews describe poor treatment and refused requests during the night shift, including SIM renewal and Wi-Fi help.
Kiosk confusion
One customer expected a full branch after checking Google but found only a kiosk.
Cancellation delays
A review says cancelling an expired plan required calling 800 155 and involved extremely long holds.
Discount dispute
One customer reported that a promised 30% discount remained unresolved for nine months.
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The Bottom Line
Du Store Deira is a convenient du stop at Abu Baker Al Siddique Metro Station for SIM and plan-related help in Hor Al Anz. Customers mention activating postpaid packages, buying unlimited data packs, renewing suspended SIMs and using a machine for Emirates ID renewal. The strongest pattern is efficient, hands-on assistance: several reviews describe quick issue resolution, clear plan explanations and little or no waiting.
Data customers also report good performance after choosing the 300 plan, while others were satisfied with unlimited data packages. The store can be useful when a SIM needs reactivation or a package problem needs untangling, and some reviewers say it succeeded after other stores had not. There are important practical caveats.
The location may be a metro kiosk rather than the full branch some visitors expect. Late-night service is less dependable: one customer arriving at 10:00 PM found no staff and received no reply to calls or WhatsApp, while other reviews criticise the night shift. Before signing up, get any discount promise in writing and ask about cancellation; one customer described hours on hold through 800 155 even after a contract expired.
Check the exact format and operating hours before travelling.