First service
One customer reported a Dominar first service completed in 1.5 hours, including a deep wash.
Dubai Auto Gallery LLC, Service Station
Al Quoz
Dubai Auto Gallery LLC is a motorcycle repair and service station in Al Quoz, with reviews focused on Bajaj bike servicing and oil changes. Some customers also mention a first service completed in 1.5 hours with a deep wash, making it worth considering when the work is clearly agreed in advance.
Reputation Score
3.6
★★★★☆
203 ratings
Source: Google Maps
The Good Stuff
Issue handling
A reviewer said the technician listened carefully to concerns not listed on the job card and resolved them.
Appointments
A past reviewer found service appointments easy to schedule and said reminders were sent when service was due.
Genuine parts
One long-standing review specifically mentions receiving genuine spare parts rather than parts from an unauthorised workshop.
Skilled mechanics
Some earlier customers praised the mechanics as trained and efficient, with one reporting delivery before the end of the day.
Tips for a Better Visit
Allow time. Plan for several hours, even for an oil change; one review reported a six-to-seven-hour wait.
Confirm timing. Confirm the promised completion time before handing over the bike, as one customer was told it would be ready but it was returned unfinished.
List concerns. Have every bike issue written on the job card, since one reviewer raised a handle problem that was not recorded.
Inspect first. Check the bike before leaving and request written proof of any promised repair or guarantee.
Check facilities. If you need to wait on site, prepare for basic facilities; reviews mention a non-working air conditioner and poor seating.
Plan the visit
Practical details
Al Asayel St
Al Qouz Ind.fourth - Al Quoz, Dubai
| Mon | 7:30 AM – 8:00 PM |
| Tue | 7:30 AM – 8:00 PM |
| Wed | 7:30 AM – 8:00 PM |
| Thu | 7:30 AM – 8:00 PM |
| Fri | 7:30 AM – 8:00 PM |
| Sat | 7:30 AM – 8:00 PM |
| Sun | Closed |
Popular Mentions
bike service
Bike service is the main reason customers visit, though reviews differ sharply on the outcome and waiting time.
oil change
Oil changes are frequently mentioned, but several customers report waiting three to seven hours for this basic service.
AMC plan
An AMC plan is mentioned in earlier reviews as a service option, although one later customer said even AMC visits involved long waits.
appointment for bike service
One reviewer found booking an appointment straightforward and said the centre sent reminders for service due dates.
Common Concerns
Long waits
Oil changes were reported taking three to six hours, with one customer waiting six to seven hours for service.
Work quality
Several reviews say reported problems were not solved and that additional problems appeared after servicing.
Staff behavior
Multiple customers describe rude, aggressive or dismissive interactions, including complaints about senior and reception staff.
Waiting area
Reviews describe a small, uncomfortable facility, including a non-working LCD, damaged chairs and a poorly maintained washroom.
Damage disputes
One customer alleged bike damage during service and said the staff would not accept responsibility.
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The Bottom Line
Dubai Auto Gallery LLC is a motorcycle service station in Al Quoz, with the reviews largely centred on Bajaj bike servicing, first services and oil changes. 5 hours and included a deep wash, while another said the technician listened to extra concerns and solved them. Earlier reviews also mention genuine spare parts, service reminders and easy appointment scheduling.
The more recent picture is much less consistent. Long waits are the clearest practical problem: oil changes are variously reported at three, four, five, six and even six-to-seven hours. That makes a quick drop-in service difficult to plan around.
Work quality is another concern, with customers saying faults remained unresolved or that new problems appeared after servicing. One rider specifically reported returning a bike with a shaking handle after it was not repaired. Staff behaviour is repeatedly criticised as rude, aggressive or dismissive, and one customer alleged bike damage without an accepted responsibility.
The waiting area and washroom also receive poor feedback, including damaged chairs, a non-working LCD and an air conditioner that did not work. If you do visit, confirm the timing, have every concern written on the job card, inspect the bike before leaving and keep written proof of promised repairs.