Airport Access
Its location close to Dubai International Airport is useful for shipping, import/export work and visitors arriving by air.
Dubai CommerCity
Al Garhoud
Dubai CommerCity is an e-commerce-focused free zone in Al Garhoud, combining modern offices with warehouse and logistics facilities. It is worth considering for companies that want office space, trade licensing and operational support close to Dubai International Airport.
Reputation Score
4.4
★★★★☆
631 ratings
Source: Google Maps
The Good Stuff
Office Setup
Modern, spacious offices and conference rooms give companies a polished place to work and meet clients.
Quiet Campus
The office area is described as quiet, while separating warehouses from offices helps reduce noise and movement.
Metro Nearby
Emirates Metro Station is described as only a few minutes away and walkable by one reviewer.
Tenant Support
One tenant specifically praised management for being supportive, while others found company setup quick and smooth.
On-site Basics
The buildings include parking, conference rooms, a cafe, prayer area and clean bathrooms, making regular workdays easier.
Tips for a Better Visit
Get Passes. Arrange a gate pass before visiting, especially the warehouse area, to avoid complications at entry.
Confirm Parking. Check the current free-parking allowance and rate before arriving; reviewers report it changed from two hours to one.
Plan Arrival. Allow extra time for parking during peak hours, when finding a space can be challenging.
Call Ahead. If you are visiting a tenant, have the host confirm your appointment and visitor procedure with reception beforehand.
Review Fees. If using Spaces, ask for every charge in writing before signing, since one customer reported AED 2,600 in later-disclosed charges.
Use Metro. For office visits, Emirates Metro Station may be a practical alternative to driving and dealing with busy parking.
Plan the visit
Practical details
11 17th St
Umm Ramool, Dubai
| Mon | 7:30 AM – 3:30 PM |
| Tue | 7:30 AM – 3:30 PM |
| Wed | 7:30 AM – 3:30 PM |
| Thu | 7:30 AM – 3:30 PM |
| Fri | 7:30 AM – 3:30 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
Customs services
Customs services are cited alongside licensing, warehousing and logistics as part of the e-commerce support ecosystem.
Trade license
One customer said obtaining an office and trade license was quick and smooth.
Common Concerns
Parking Costs
Parking has been described as expensive, with reviewers also reporting reduced free-parking time and difficulty finding spaces at busy periods.
Visitor Security
Several visitors reported rude or unhelpful security and reception staff when passes or parking-exit rules were involved.
Food Choice
On-site food was described as tasty but pricey for regular meals, with limited variety.
Wayfinding
One visitor found the development confusing, suggesting navigation may take extra attention on an early visit.
Glass Safety
A reviewer felt the second-floor glass was unsafe and experienced dizziness there.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
160 AED per employee access key
employee access key
“Of particular concern is the imposition of a monthly fee of 160 AED per employee access key”Google review · August 2023
90 AED per hour
standard rooms
“Similarly, the cost structure for meeting rooms raises eyebrows, with charges of 90 AED per hour for standard rooms and 140 AED per hour for premium 8 Pack meeting rooms, alongside an exorbitant monthly fee of 700 AED”Google review · August 2023
140 AED per hour
premium 8 Pack meeting rooms
“Similarly, the cost structure for meeting rooms raises eyebrows, with charges of 90 AED per hour for standard rooms and 140 AED per hour for premium 8 Pack meeting rooms, alongside an exorbitant monthly fee of 700 AED”Google review · August 2023
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The Bottom Line
Dubai CommerCity is a purpose-built e-commerce free zone in Al Garhoud, with a particularly practical mix of office space and business infrastructure. Companies can use modern offices, obtain a trade license, and connect their operations with warehouses, logistics support and customs services. Its position close to Dubai International Airport is a clear advantage for import/export work and time-sensitive shipping.
The campus is generally described as clean, modern, quiet and professionally managed. Reviewers mention conference rooms, cafes, prayer areas, clean bathrooms and large parking areas. The office and warehouse zones are separated to reduce noise, and Emirates Metro Station is only a few minutes away according to one visitor.
That makes the site workable for both staff and visiting clients, although first-time visitors should not assume entry will be effortless. Security and reception experiences are mixed. Several reviews mention rude or confusing handling of visitor passes, so arrange a gate pass and have the host confirm your visit in advance.
Parking is another watch-out: one review reports AED 10 per hour after one free hour, while another mentions two free hours, so check the current terms. On-site food is considered good but relatively pricey and limited in variety. If you are taking office space through Spaces, scrutinise the contract and ask about additional fees before signing.