Reassuring care
Paramedics are often described as calm, professional and compassionate, taking time to assess patients and explain what was happening.
Dubai Corporation For Ambulance Services
Warsan
Dubai Corporation For Ambulance Services is the government emergency ambulance service for Dubai, with paramedic response, hospital transfers and first aid support. Reviews also mention its training side, including a children’s Ambulance Summer Camp and life-saving first aid courses.
Reputation Score
4.7
★★★★★
230 ratings
Source: Google Maps
The Good Stuff
On-site first aid
One patient received professional first aid at home before being taken to hospital, rather than waiting for treatment to begin after arrival.
Emergency transfers
Reviews describe efficient transfers to hospital for serious cases, including a sister taken directly for emergency surgery.
Training options
The organisation is also associated with valuable first aid courses and a children’s Ambulance Summer Camp.
Expert trainers
A reviewer describes the training facility as being run by expert trainers, useful context for people exploring its educational side.
Tips for a Better Visit
Know 998. Save Dubai’s emergency number, 998; one reviewer called it immediately after seeing an accident and help arrived within five minutes.
Request support. If you are uncomfortable with the assigned nurse, one reviewer specifically suggests requesting a female nurse.
Give clear directions. Be ready to explain your location clearly, since one review says navigating and locating an address could be improved.
Check online access. If you need the website for information, check that it is working first; a review reported access problems lasting several weeks.
Ask questions. During a hospital transfer or treatment, ask the team to explain what they have found and what will happen next.
Plan the visit
Practical details
5F7C+MP9 Dubai Corporation For Ambulance Services - Head Office
Warsan Third - Warsan 3, Dubai
| Mon | 9:00 AM – 2:30 PM |
| Tue | 9:00 AM – 2:30 PM |
| Wed | 9:00 AM – 2:30 PM |
| Thu | 9:00 AM – 2:30 PM |
| Fri | 9:00 AM – 12:00 PM |
| Sat | Closed |
| Sun | Closed |
Common Concerns
Website issue
One review says the website had not opened for several weeks, which could make online information harder to access.
Poor communication
A patient reported being taken to Aster Hospital without the hospital being contacted first, followed by a one-hour wait.
Unprofessional conduct
One reviewer reported rude behaviour and feeling mocked during an emergency response.
Patient privacy
A female patient reported unrelated personal questions from two male nurses during an emergency.
Uneven standards
A review about an ALS transfer described the female nurse’s behaviour as unhumanitarian and unprofessional.
DXB
LOCAL
LOCAL
The Bottom Line
Dubai Corporation For Ambulance Services is the government emergency ambulance provider serving Dubai. This is a service you call for urgent medical help, on-site assessment, first aid and hospital transfer—not a routine walk-in clinic. Reviews repeatedly describe arrivals within two to five minutes, including for chest pain, accidents, low blood sugar and a three-year-old’s emergency.
The strongest pattern is calm, reassuring paramedic care. One patient received first aid at home before going to hospital, while another described a rapid transfer for a serious case. There are, however, a few important exceptions: one reviewer reported rude treatment and a one-hour wait at Aster Hospital because the hospital had not been contacted beforehand.
Another raised concerns about unrelated personal questions from male nurses and suggested requesting a female nurse if that would help you feel safe. The organisation also has an educational side. Reviews mention a children’s Ambulance Summer Camp, life-saving first aid courses and a training facility run by expert trainers.
If you are trying to find information online, check access first, as one review reported the website was not opening for several weeks. For emergencies, keep 998 in mind and make your location easy for responders to find.