Frame Range
The store has a broad choice of eyewear styles and brands, including medical frames and sunglasses.
Dubai Optical - Mall of Emirates Branch
Al Barsha
Dubai Optical is an eye care centre in Al Barsha where you can shop for prescription eyewear and sunglasses, have eye tests, or ask about repairs. Reviews especially highlight its broad frame selection and helpful after-sales fixes, including several free minor repairs.
Reputation Score
4.9
★★★★★
477 ratings
Source: Google Maps
The Good Stuff
Free Repairs
Customers report free repairs for broken nosepads, eyeglass pads, and some warranty issues.
Quick Service
Minor repairs can be handled quickly; one customer had sunglasses nosepads replaced in five minutes.
Contact Trials
Trial contact lenses were reportedly provided in less than a minute.
Promotions
Reviews mention buy-one-get-one offers and a 30% discount on Cartier sunglasses.
Free Cleaning
A customer had sunglasses cleaned for stain removal without being charged.
Tips for a Better Visit
Check Offers. Ask which promotion applies to your chosen frames or sunglasses before paying; reviews mention clearly explained offers and buy-one-get-one deals.
Ask About Repairs. If you have broken nosepads or pads, ask whether the repair can be handled free and immediately; several reviews report that outcome.
Check Turnaround. If your glasses are unusable, confirm the repair or replacement timeframe first, since one customer was told it would take a few days.
Request Trials. For contact lenses, ask whether trial lenses are available; one customer received them in less than a minute.
Plan the visit
Practical details
Mall of The Emirates - B21 Ground Floor - Sheikh Zayed Rd
Al Barsha First - Al Barsha, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 10:00 PM |
Common Concerns
Inconsistent Service
Service is not uniform: one customer felt their requests were argued with rather than listened to.
Repair Delays
A customer whose glasses broke was told a replacement would take a few days, leaving no same-day solution.
Warranty Friction
One review describes rude handling of a warranty-related glasses issue by a manager.
DXB
LOCAL
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The Bottom Line
Dubai Optical at Mall of the Emirates is a practical stop in Al Barsha for prescription glasses, sunglasses, eye tests and contact lenses. Reviews point to a wide range of frames across different styles and brands, while the strongest recurring detail is hands-on after-sales help: customers describe free nosepad and glasses repairs, sunglasses cleaning, and a difficult sunglasses fix that another shop had considered impossible. The store also appears useful if you are shopping around for an offer.
Customers mention buy-one-get-one promotions, selected-item sales and a 30% discount on Cartier sunglasses, although these are individual reported deals rather than a current price list. One contact-lens customer received trial lenses in less than a minute. Staff are often described as patient when explaining lens options or helping someone take time over frame choices.
Service is not perfectly consistent. One visitor felt a staff member argued instead of listening, another was unhappy after broken glasses were returned with a replacement timeframe of several days, and a separate review describes rude handling of a warranty matter. If you need a repair urgently, ask about the turnaround and whether it qualifies for free service before leaving the shop.
For purchases, ask which promotion applies to the exact frames or sunglasses you are considering.