Lost property
Customers report meaningful recoveries: one handbag was delivered back to a hotel within 36 hours.
Dubai Taxi Company
Muhaisnah
Dubai Taxi Company is a taxi service for city travel, airport transfers and limousine rides bookable through the DTC App. In Muhaisnah, it may appeal to visitors who want a readily available taxi, though reviews suggest checking the vehicle type, meter and receipt carefully.
Reputation Score
3.6
★★★★☆
699 ratings
Source: Google Maps
The Good Stuff
Clean rides
Some vehicles are reported as clean, odour-free and safely driven; one review praised taxi 248 on all three points.
Honest returns
Two drivers helped return a lost camera without asking for anything in return.
Refunds
At least one complaint led to a refund after escalation involving RTA and Dubai Taxi.
Smooth driving
A passenger specifically praised a Tesla taxi ride for smooth, careful driving without unnecessary horn use.
Comfort option
One airport traveller found the Lexus limousine more comfortable and safer-feeling than the regular taxi.
Tips for a Better Visit
Confirm vehicle. At airports and tourist spots, confirm whether you are entering a standard metered taxi or a limousine before loading luggage.
Check meter. Ask the driver to start the meter and clarify the fare before leaving; one passenger was asked for AED 50 instead of a metered fare.
Request receipt. Ask for the receipt before leaving and check that the final amount is displayed; a Terminal 3 passenger received neither.
Check payment. When paying by card, verify the transaction and ask for a receipt before tapping again; one passenger was charged twice.
Confirm POD booking. For POD transport, insist on a booking reference and reconfirm dispatch because one customer waited over three hours.
Plan the visit
Practical details
Al Muhaisnah Area - Amman St
Muhaisanah Fourth - Muhaisnah, Dubai
Common Concerns
Fare confusion
Multiple airport reviews describe unexpectedly high fares or confusion between standard taxis and limousines.
Driver conduct
Reviews repeatedly describe rude communication, including refusal to answer questions and aggressive treatment of passengers.
Route errors
Passengers report wrong drop-offs, missed exits and detours that increased both journey time and fare.
Receipt issues
Several customers say drivers did not provide receipts, while complaint follow-up and ticketing were also inconsistent.
POD delays
People of Determination bookings have reportedly gone unlogged or undispatched, causing waits of over an hour and sometimes three hours.
DXB
LOCAL
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The Bottom Line
Dubai Taxi Company provides regular taxis for city journeys, airport transfers and limousine rides bookable through the DTC App. For someone in Muhaisnah, it is a practical way to arrange everyday travel, and some customers describe clean cars, safe driving and helpful drivers. Lost-property handling can also work well: one handbag reached a hotel within 36 hours, while another pair of passengers recovered a camera without paying for its return.
The experience is inconsistent. Reviews include airport fares of AED 467 to Dubai South and AED 173 from Terminal 3 to Al Barsha South, alongside repeated complaints about passengers being placed in limousine vehicles without clear disclosure. Wrong destinations and detours have also pushed up fares.
Driver manners range from warm and professional to rude, dismissive or unwilling to accept short trips. Payment is worth watching closely. Customers report missing receipts, unclear final amounts, duplicate card charges and cash-related disputes.
If you use the service, confirm the vehicle type, ask for the meter and keep the plate number. People of Determination users should be especially cautious: booking and dispatch failures have reportedly caused major delays, including one wait of more than three hours. The company does have a limousine option, but the reviews make clear that it should be requested knowingly rather than assumed to be a standard taxi.