Device Quality
Customers describe the medical devices as top-quality, with one reporting an outstanding experience specifically because of the product standard.
DUBIMED - Medical Supplies
Business Bay
DUBIMED is a medical equipment supplier in Business Bay, focused on medical and aesthetic equipment. Reviews point to high-quality devices, fast delivery and helpful product support, with a practical extra for clinics: customers have described RF Secret machine training that included clear instructions and experience-based tips.
Reputation Score
4.9
★★★★★
213 ratings
Source: Google Maps
The Good Stuff
Fast Delivery
Several customers mention fast, efficient or prompt deliveries, making speed a clear strength when orders run smoothly.
Product Guidance
Medical representatives are described as knowledgeable, supportive and cooperative across products including Sunekos, Mesoestetics and anteage.
RF Secret Training
A customer found the RF Secret machine training useful for its practical instructions and tips based on the trainer's experience.
Current Technology
One review specifically praises the products for showcasing cutting-edge technology and advances in the medical industry.
Logistics Team
The logistics team receives specific praise for being professional and on time, rather than the feedback staying at a general service level.
Tips for a Better Visit
Confirm Timelines. Before buying equipment, confirm the demo and delivery date in writing; one demo arrived after three weeks instead of one.
Check Installation. Ask who handles power-socket and installation coordination before delivery, since one clinic reported an unresolved socket issue.
Keep Following Up. For time-sensitive orders, keep a direct follow-up channel available because one customer said calls went unanswered for a week.
Ask About Training. If you are buying equipment, ask whether practical training is included; the RF Secret session covered instructions and experience-based tips.
Plan the visit
Practical details
B12/704 , Bay Square, Burj Khalifa District
Business Bay - Bay Square, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | 9:00 AM – 6:00 PM |
| Sun | Closed |
Common Concerns
Demo Delays
A promised one-week demo became two weeks and finally arrived after three weeks, disrupting clinic scheduling.
Installation Support
A customer reported a power-socket problem and said the issue was not properly resolved, leaving the equipment unable to function.
Phone Response
One repeat customer said the sales team did not answer calls while they were trying to place an order for a week.
DXB
LOCAL
LOCAL
The Bottom Line
DUBIMED supplies medical and aesthetic equipment in Business Bay, with reviews especially focused on product quality, delivery and staff support. Clinics can enquire about named products such as PENTO, Sunekos and the RF Secret machine, while the business-supplied description positions it as a distributor serving the GCC. The strongest practical feedback is around devices and people.
Customers describe the medical devices as top-quality, say representatives are knowledgeable and cooperative, and praise the logistics team for being professional and on time. One customer’s RF Secret machine training was valued for its instructions and experience-based tips, so it is worth asking about training or onboarding when discussing equipment. There is also a caution for clinic operators who depend on exact schedules.
One demo unit arrived after three weeks despite an initial one-week promise, and a power-socket problem was not properly resolved. Another repeat customer reported unanswered sales calls while trying to place an order for a week. Those experiences sit alongside several reports of fast, prompt deliveries, suggesting that confirmation and follow-up matter.
Before committing, pin down the demo date, delivery commitment and installation responsibility in writing. For equipment purchases, clarify what technical support and training are included rather than assuming the handover covers everything.