Clean setting
The head office is described as clean, with trees, gardens and a comfortable surrounding area.
Dulsco Head Office
Al Quoz
Dulsco Head Office is a waste management service in Al Quoz, with reviews referring to scheduled waste collection and a garbage connection service. The office itself is described as clean, green and staffed by friendly people, though service reliability and follow-up are recurring concerns.
Reputation Score
3.8
★★★★☆
250 ratings
Source: Google Maps
The Good Stuff
Helpful staff
Some visitors found the staff friendly and the dealings helpful.
Easy location
One visitor found the office easy to locate using Google Maps.
Timely pay
A review about manpower supply says payments were made on time, despite problems getting responses.
Medical support
One review says Dulsco's medical team visited a hospital patient daily during a 21-day admission.
Tips for a Better Visit
Confirm schedule. Before signing, confirm the collection schedule in writing; one weekly customer says only two collections happened.
Keep records. Keep call logs, emails and collection evidence, since one customer says repeated calls were needed before waste was collected.
Book ahead. Arrange an appointment before visiting the office, as one visitor specifically recommends this.
Allow parking time. Allow extra time for parking because a visitor found the available parking space too small.
Verify access. Check entry requirements before travelling, as visitors have reported being refused at the main door.
Try alternatives. If calls are unanswered, use another documented contact route; one customer says the customer-care number went unanswered.
Plan the visit
Practical details
78 26th St
Al Qouz Ind.fourth - Al Quoz, Dubai
| Mon | 8:00 AM – 5:00 PM |
| Tue | 8:00 AM – 5:00 PM |
| Wed | 8:00 AM – 5:00 PM |
| Thu | 8:00 AM – 5:00 PM |
| Fri | 8:00 AM – 5:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
garbage connection service
A customer used Dulsco's garbage connection service in JVC but said collections were irregular.
Final Settlements
An employee review discusses the company's Final Settlements process, including signing settlement paperwork and later receiving conflicting explanations.
Common Concerns
Missed collections
Customers report collection vehicles skipping scheduled visits, including a weekly contract where only two collections were completed.
Poor follow-up
Several customers say calls, emails and help-desk requests do not lead to a resolution.
Unreliable schedule
Reviews describe collections happening one day and being skipped the next, with changing explanations from staff.
Office access
Visitors have reported being refused entry, including during COVID-19 restrictions, and security not responding.
Limited parking
The office is described as clean and friendly, but the parking area may be too small and appointments are recommended.
DXB
LOCAL
LOCAL
The Bottom Line
Dulsco Head Office in Al Quoz is associated with waste management, including scheduled waste collection and a garbage connection service. Customers use it for ongoing collection arrangements, while other reviews mention manpower supply and employment-related support. The office itself receives a more favourable description than the operational service: one visitor found it clean, green and comfortable, with trees and gardens, and another called the staff friendly.
The main concern is consistency. Customers report missed or irregular collections, including one weekly contract that produced only two collections after starting in November. Another customer said a twice-weekly agreement required repeated calls before the vehicle arrived.
A separate review says collection reports claimed rubbish had been collected when it happened less than half the time. Communication is the bigger practical risk. Reviews mention unanswered calls, ignored emails, unhelpful follow-ups and explanations such as a vehicle being damaged.
A closed restaurant was still receiving invoices while waiting for a deposit refund. If you visit the office, book an appointment and check access beforehand; parking is reportedly limited. For a collection contract, get the schedule and escalation process in writing, and keep records of missed visits and every follow-up.