Stock Solutions
Staff can arrange orders when a desired item or size is unavailable, including delivery from the warehouse to your home.
DUNE LONDON
Dubai Hills Estate
Dune London in Dubai Hills Estate is a shoe store for men and women, with handbags, purses and clutch bags too. Reviews highlight helpful guidance on heels, office wear shoes and special-occasion looks, plus practical help ordering sizes and items that are not available in store.
Reputation Score
4.8
★★★★★
115 ratings
Source: Google Maps
The Good Stuff
Store Ordering
An item that had sold out online was ordered through the store, giving the shopper another way to secure it.
Patient Advice
Customers describe patient, courteous help with questions and purchase decisions, including choosing a birthday look.
Size Help
The team assists with exchanges and finding the right size rather than leaving shoppers to solve fit issues alone.
Good Selection
Reviews mention a strong collection for footwear shopping, including heels and occasion-focused choices.
Low Pressure
One shopper appreciated attentive service without being followed around the store.
Organisation
The store layout and organisation were specifically praised, making browsing more comfortable.
Tips for a Better Visit
Ask To Order. If an online item is sold out, ask whether the store can place an order for it instead.
Check Timing. For meeting or event footwear, confirm the collection time before paying and allow extra time for a possible delay.
Request Delivery. If your size is missing from the shop, ask whether warehouse stock can be delivered to your home.
Explore Options. Ask to see alternatives if your first choice is unavailable; a shopper was shown several options before finding the right item.
Plan the visit
Practical details
Dubai Hills Mall - Ground Floor
Dubai hills, Dubai
| Mon | 10:00 AM – 11:00 PM |
| Tue | 10:00 AM – 11:00 PM |
| Wed | 10:00 AM – 11:00 PM |
| Thu | 10:00 AM – 11:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 11:00 PM |
Popular Mentions
Office wear shoes
The store is mentioned as a place to get advice on comfortable shoes suitable for office wear.
Clutch and shoes
A customer came specifically for a clutch and shoes for a same-day party.
Matching bag
A matching bag that was out of stock was ordered in time for a party.
Black pumps
A shopper sought black pumps for a conference and tried to order a larger size.
Common Concerns
Timing Risk
One prepaid size-order collection was delayed, with a shopper waiting two hours after the promised availability time changed.
DXB
LOCAL
LOCAL
The Bottom Line
Dune London in Dubai Hills Estate is a shoe store for men and women, with handbags, purses and clutch bags alongside its footwear. Reviews make the strongest case for a helpful, hands-on shopping visit: customers describe getting guidance on heels, office wear shoes and birthday looks, rather than simply browsing alone. There are useful ways to solve a stock problem.
Shoppers have had shoes ordered through the store when an online item was sold out, a matching bag arranged for a party, and a missing size sent home directly from the warehouse. Exchanges and size help also come up in the feedback, while one customer found a variety of options before settling on what they needed. That makes the branch worth trying even when your first choice is not on the shelf.
The store itself is described as well organised, with a good collection and displays. Staff are generally praised for being patient and attentive without hovering; one shopper asked many questions and still received a courteous response. The main caution is fulfilment timing: one customer prepaid for a larger-size pair of black pumps, then waited two hours after the promised collection time changed.
If you are shopping for a meeting or event, confirm the arrival time before paying and leave room for delays. There are no customer-reported prices in the supplied reviews, so ask in store for current amounts.