Clear guidance
Staff have guided customers through complex visa and application processes, explaining requirements and following up until completion.
DXB (AMER-TASHEEL-TAWJEEH-DED)
Al Quoz
DXB (AMER-TASHEEL-TAWJEEH-DED) is a government office in Dubai serving customers in Al Quoz. Reviews highlight help with trade licences, visa applications and notary public paperwork, with several customers appreciating staff who explain complicated processes and help resolve unusual issues.
Reputation Score
4.4
★★★★☆
129 ratings
Source: Google Maps
The Good Stuff
Problem solving
The team resolved an unusual issue after discussing it together for five minutes, rather than sending the customer elsewhere.
Notary help
Customers found the notary public service smooth, with documents prepared correctly and the process explained in detail.
Trade licences
A recent trade licence application was described as a great service, with helpful assistance at reception and during processing.
Courier access
A Zajel Courier counter inside the centre adds a useful option for customers handling paperwork and dispatches.
Convenient location
Customers value having these government services outside Downtown, making the branch more convenient for many people.
Tips for a Better Visit
Allow time. Do not schedule a tight appointment around your visit; one reviewer said a single transaction could take a full day.
Take a ticket. Get the queue ticket as soon as you arrive, especially for Tasheel, where unticketed customers were reportedly served ahead of ticket holders.
Check details. Double-check requirements and costs before submitting medical or Emirates ID applications, since one customer reported receiving wrong information.
Use courier. If you need document dispatch, ask about the Zajel Courier at counter 19, which one reviewer found convenient.
Plan the visit
Practical details
Al QuozAl - Latifa Bint Hamdan St
Al Qouz Fourth - Al Quoz, Dubai
| Mon | 8:00 AM – 8:00 PM |
| Tue | 8:00 AM – 8:00 PM |
| Wed | 8:00 AM – 8:00 PM |
| Thu | 8:00 AM – 8:00 PM |
| Fri | 8:00 AM – 12:30 PM, 1:30 PM – 8:00 PM |
| Sat | 8:00 AM – 7:00 PM |
| Sun | Closed |
Popular Mentions
Golden visa process
One customer received ongoing guidance from the first visit through completion of a Golden Visa application.
Kiosk Permit
A reviewer said a Kiosk Permit was approved the next morning after documents were submitted.
lost emirates id
Customers have used the centre for visa applications and lost Emirates ID matters for family members.
Common Concerns
Long waits
Several customers reported lengthy queues, including a two-hour wait and one visit that took most of the day.
Few counters
Tasheel customers reported large waiting areas with only a handful of counters operating, slowing service considerably.
Poor responsiveness
One visit was marked by a long DED-service delay and staff the reviewer felt were distracted and unresponsive.
Wrong information
A customer said incorrect guidance from a supervisor led to wasted medical and Emirates ID application costs.
DXB
LOCAL
LOCAL
The Bottom Line
DXB (AMER-TASHEEL-TAWJEEH-DED) is a government-services centre in Al Quoz where customers use Amer, Tasheel and DED-related services. Reviews specifically mention trade licence applications, visa applications, Emirates ID work and notary public paperwork. The strongest reason to consider it is the staff’s hands-on help: customers describe clear explanations, support with special cases and a team that fixed an unusual issue after discussing it together.
The notary public desk has received praise for preparing company documents correctly and explaining the process thoroughly. Other reviews describe help with a Kiosk Permit and long-running visa requirements, suggesting the centre can be useful when paperwork is more complicated than a quick form submission. A Zajel Courier counter is also available at counter 19.
The main caution is time. Tasheel reviewers reported only one or two active counters despite much larger customer areas, with waits of 40 minutes, two hours or even most of a day. Go with plenty of slack, take a queue ticket immediately and double-check requirements before paying for linked medical or Emirates ID applications.
Service appears uneven: many customers describe polite, attentive assistance, while others reported an unhelpful reception interaction or staff who seemed unresponsive.
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