Fresh pasta
Pasta is made fresh on-site, with reviewers calling it one of the best they have had.
Eataly
Downtown Dubai
Eataly in Downtown Dubai’s Dubai Mall combines an Italian marketplace with sit-down dining and hands-on food experiences. Reviews particularly point to fresh pasta, traditional-style pizza and children’s cooking classes, making it useful for both a meal and a family activity.
Reputation Score
4.7
★★★★★
9,983 ratings
Source: Google Maps
The Good Stuff
Strong pizza
Traditional-style pizza is a standout, including a highly praised truffle pizza and wagyu coppa pizza.
Cooking classes
The purpose-built kitchen hosts engaging kids’ classes where children make dishes such as pizza.
Italian market
The marketplace lets you browse Italian groceries, sweets, olive oils, pasta and gift hampers alongside the restaurant.
Family setting
Families get comfortable seating, including sofas and al fresco-style options, with children’s activities available.
Dietary care
Reviews describe staff accommodating allergy conditions and helping guests choose meals for dietary needs.
What to Eat at Eataly How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Eataly, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
These items at Eataly got the most positive mentions in user reviews. Check them out!
Food 1
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Pizza Net +7
“The pizza is absolutely delicious and has a traditional feel to it.”
Positive 7Negative 0
Review excerpts
“The pizza is absolutely delicious and has a traditional feel to it.”August 2026
“The pizza turned out to be exactly as what one would have in an authentic Italian restaurant! and only better, it’s one that you make!”May 2026
Honorable mentions (14)
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Cheesecake Net +1
“We also loved the dessert—the cheesecake was fresh, creamy, and absolutely delicious.”
Positive 1Negative 0
Review excerpts
“We also loved the dessert—the cheesecake was fresh, creamy, and absolutely delicious.”May 2026
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Delicious ice cream Net +1
“Quite a pleasant experience. I really liked the concept of combining Italian brands and the fact that here you can also purchase Italian products within the gastronomy area, as well as enjoy delicious ice cream and desserts in addition to tasty Italian pizza. The service is at a very decent level, and special thanks to Pukar for his kindness and politeness.”
Positive 1Negative 0
Review excerpts
“Quite a pleasant experience. I really liked the concept of combining Italian brands and the fact that here you can also purchase Italian products within the gastronomy area, as well as enjoy delicious ice cream and desserts in addition to tasty Italian pizza. The service is at a very decent level, and special thanks to Pukar for his kindness and politeness.”August 2025
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Fresh handmade pastas Net +1
“The variety and freshness of the food are outstanding — from fresh handmade pastas, wood-fired pizzas, pastries, gelatos, main courses, and fresh seafood, everything is prepared and presented beautifully. The quality of ingredients and authentic Italian flavors really stand out.”
Positive 1Negative 0
Review excerpts
“The variety and freshness of the food are outstanding — from fresh handmade pastas, wood-fired pizzas, pastries, gelatos, main courses, and fresh seafood, everything is prepared and presented beautifully. The quality of ingredients and authentic Italian flavors really stand out.”May 2026
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Fresh macaronis Net +1
“I really love the food in Eataly, it’s always fresh and satisfying. Especially the fresh macaronis that they make daily.”
Positive 1Negative 0
Review excerpts
“I really love the food in Eataly, it’s always fresh and satisfying. Especially the fresh macaronis that they make daily.”November 2025
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Gelatos Net +1
“The variety and freshness of the food are outstanding — from fresh handmade pastas, wood-fired pizzas, pastries, gelatos, main courses, and fresh seafood, everything is prepared and presented beautifully. The quality of ingredients and authentic Italian flavors really stand out.”
Positive 1Negative 0
Review excerpts
“The variety and freshness of the food are outstanding — from fresh handmade pastas, wood-fired pizzas, pastries, gelatos, main courses, and fresh seafood, everything is prepared and presented beautifully. The quality of ingredients and authentic Italian flavors really stand out.”May 2026
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Kale and grape salad Net +1
“The food was excellent, definitely recommend the kale and grape salad.”
Positive 1Negative 0
Review excerpts
“The food was excellent, definitely recommend the kale and grape salad.”March 2026
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Pasta in white sauce Net +1
“we have a great dining experience at Eataly! Thank you EJAZ for recommending our pasta in white sauce! so delicious. ! and very accomodating to all our request!”
Positive 1Negative 0
Review excerpts
“we have a great dining experience at Eataly! Thank you EJAZ for recommending our pasta in white sauce! so delicious. ! and very accomodating to all our request!”July 2026
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Pistachio tiramisu Net +1
“I made good memories in this place. The food is delicious, and Ajmal served me very well. He gave me a nice tip for desert. The pistachio Tiramisu was amazing!”
Positive 1Negative 0
Review excerpts
“I made good memories in this place. The food is delicious, and Ajmal served me very well. He gave me a nice tip for desert. The pistachio Tiramisu was amazing!”November 2025
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Pumpkin soup Net +1
“For vegetarians like us, the Spaghetto Al Fungi and Pumpkin soup are good options.”
Positive 1Negative 0
Review excerpts
“For vegetarians like us, the Spaghetto Al Fungi and Pumpkin soup are good options.”January 2026
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Shrimp pasta Net +1
“Our first time at Eataly in Dubai mall. We ordered wagyu coppa pizza and shrimp pasta. Both delicious. Friendly staff and great service. Amazing value for money as we used entertainer. Will be back soon! Special thanks to Anil our server.”
Positive 1Negative 0
Review excerpts
“Our first time at Eataly in Dubai mall. We ordered wagyu coppa pizza and shrimp pasta. Both delicious. Friendly staff and great service. Amazing value for money as we used entertainer. Will be back soon! Special thanks to Anil our server.”June 2026
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Spaghetto al fungi Net +1
“For vegetarians like us, the Spaghetto Al Fungi and Pumpkin soup are good options.”
Positive 1Negative 0
Review excerpts
“For vegetarians like us, the Spaghetto Al Fungi and Pumpkin soup are good options.”January 2026
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Truffle pizza Net +1
“The truffle pizza was absolutely amazing perfectly cooked, full of flavor, and one of the best pizzas I've had.”
Positive 1Negative 0
Review excerpts
“The truffle pizza was absolutely amazing perfectly cooked, full of flavor, and one of the best pizzas I've had.”June 2026
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Wagyu coppa pizza Net +1
“Our first time at Eataly in Dubai mall. We ordered wagyu coppa pizza and shrimp pasta. Both delicious. Friendly staff and great service. Amazing value for money as we used entertainer. Will be back soon! Special thanks to Anil our server.”
Positive 1Negative 0
Review excerpts
“Our first time at Eataly in Dubai mall. We ordered wagyu coppa pizza and shrimp pasta. Both delicious. Friendly staff and great service. Amazing value for money as we used entertainer. Will be back soon! Special thanks to Anil our server.”June 2026
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Wood-fired pizzas Net +1
“The variety and freshness of the food are outstanding — from fresh handmade pastas, wood-fired pizzas, pastries, gelatos, main courses, and fresh seafood, everything is prepared and presented beautifully. The quality of ingredients and authentic Italian flavors really stand out.”
Positive 1Negative 0
Review excerpts
“The variety and freshness of the food are outstanding — from fresh handmade pastas, wood-fired pizzas, pastries, gelatos, main courses, and fresh seafood, everything is prepared and presented beautifully. The quality of ingredients and authentic Italian flavors really stand out.”May 2026
Drinks 2
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Bellini Net +1
“Highly recommended! The shrimp and lemon pasta is exceptionally nice if the chef remembers to add lemon 🍋😅 oh I also got the Bellini afterwards… super fresh!”
Positive 1Negative 0
Review excerpts
“Highly recommended! The shrimp and lemon pasta is exceptionally nice if the chef remembers to add lemon 🍋😅 oh I also got the Bellini afterwards… super fresh!”April 2026
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Fresh juice Net +1
“Great coffee, fresh juice, and a very good breakfast overall. The service was friendly and attentive. The only issue was that the coffee and juice arrived quite late and not in the right serving order. Apart from that, a nice experience and I’d come back again.”
Positive 1Negative 0
Review excerpts
“Great coffee, fresh juice, and a very good breakfast overall. The service was friendly and attentive. The only issue was that the coffee and juice arrived quite late and not in the right serving order. Apart from that, a nice experience and I’d come back again.”June 2026
Tips for a Better Visit
Try pizza. Consider the truffle pizza if you want a specific standout order; one reviewer praised its cooking and flavour.
Allow time. If you order from the new breakfast menu, allow extra time, especially for crepes.
Dine in. Choose a restaurant visit rather than delivery if food quality is your priority; one delivery order disappointed.
Ask about needs. Mention allergies or dietary requirements when ordering; reviewers found the team willing to adjust and recommend dishes.
Book a class. For a family activity, consider the kids’ cooking workshops, where children make pizza in a dedicated kitchen.
Plan the visit
Practical details
Dubai Mall
Burj Khalifa - Downtown Dubai, Dubai
| Mon | 10:00 AM – 12:00 AM |
| Tue | 10:00 AM – 12:00 AM |
| Wed | 10:00 AM – 12:00 AM |
| Thu | 10:00 AM – 12:00 AM |
| Fri | 10:00 AM – 1:00 AM |
| Sat | 10:00 AM – 1:00 AM |
| Sun | 10:00 AM – 1:00 AM |
Common Concerns
Breakfast delays
The newly introduced breakfast menu caused a long delay for crepes, which arrived after the rest of the meal.
Delivery dip
One delivery order found the pasta and vegetable dish disappointing, suggesting dine-in may be the safer choice.
Slow drinks
A breakfast review reported that coffee and fresh juice arrived late and in the wrong serving order.
DXB
LOCAL
LOCAL
The Bottom Line
Eataly is a sizeable Italian food hall and restaurant in Downtown Dubai’s Dubai Mall, where a meal can easily turn into a browse through the marketplace. Reviews highlight fresh handmade pasta, wood-fired and truffle pizzas, and desserts such as pistachio tiramisu. You can also shop for Italian groceries, sweets, olive oils and gift hampers after eating.
Families have a particularly clear reason to visit: the kids’ cooking classes take place in a purpose-built kitchen, with children making pizza and then enjoying their dish. The comfortable family seating, warm atmosphere and attentive service also suit longer lunches, while the café side works for breakfast, coffee or a shorter stop during mall shopping. Food quality is generally described as fresh, authentic and full of flavour, and reviewers mention help with allergy conditions and dietary choices.
There are a couple of timing cautions. A new breakfast menu led to a very late crepe, and another breakfast visit saw coffee and juice arrive late and out of order. Delivery was also criticised for disappointing pasta and vegetable dishes, so dining in appears the more dependable way to judge the kitchen.