Italian Food
Reviewers praise the pizza, pasta and fresh ingredients, with one calling the food as good as Milan.
Eataly
Dubai Hills Estate
Eataly is an Italian restaurant and food marketplace in Dubai Hills Estate, with a menu spanning pizza, pasta, coffee and desserts. It also runs hands-on cooking classes, including a popular lasagna session, making it useful for both a meal and a more interactive Italian food experience.
Reputation Score
4.7
★★★★★
5,634 ratings
Source: Google Maps
The Good Stuff
Cooking Classes
The hands-on classes explain ingredients and techniques clearly, with lasagna and fresh-pasta sessions mentioned by attendees.
Family Friendly
Families get a kids menu, and reviewers say the team made children feel welcome during meals.
Dietary Options
Gluten-free pasta is available, and reviewers describe staff accommodating specific dietary requirements and allergies.
Outdoor Seating
The outdoor area is repeatedly described as relaxed and appealing in good weather.
Attentive Service
Service is often described as friendly and attentive, including during a busy Sunday lunch.
What to Eat at Eataly How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Eataly, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
Foods and drinks mentioned in reviews of Eataly, ranked by positive reviews minus negative reviews. Zero-score items have no net positive feedback; their labels distinguish neutral-only from mixed feedback.
Food 2
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Fresh pasta Net +2
“We learned to make fresh pasta and a delicious sauce, with Chef Manar guiding us every step of the way. Tasting our creations was the highlight—both delicious and rewarding!”
Positive 2Negative 0
Review excerpts
“We learned to make fresh pasta and a delicious sauce, with Chef Manar guiding us every step of the way. Tasting our creations was the highlight—both delicious and rewarding!”December 2025
“Beyond pizza, Eataly impresses with fresh pasta, artisanal cheeses, cured meats, and an extensive wine selection that makes pairing meals a delight.”September 2025
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Margherita pizza Net +2
“Great Italian tastes. I highly recommend Pizza specially the basic, Margherita Pizza and all the salads menu.”
Positive 2Negative 0
Review excerpts
“Great Italian tastes. I highly recommend Pizza specially the basic, Margherita Pizza and all the salads menu.”January 2026
“We tried the Burrata Ravioli and Margherita Pizza. The pizza was the best I’ve ever had.”April 2026
Honorable mentions (21)
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Chocolate croissant Net +1
“As for recommendations, the spicy eggs with sausage were absolutely outstanding, and the chocolate croissant was delicious and rich in flavor.”
Positive 1Negative 0
Review excerpts
“As for recommendations, the spicy eggs with sausage were absolutely outstanding, and the chocolate croissant was delicious and rich in flavor.”October 2025
-
Crumbl di mele Net +1
“Also, the Crumbl di Mele for dessert was just perfect.”
Positive 1Negative 0
Review excerpts
“Also, the Crumbl di Mele for dessert was just perfect.”July 2026
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Espresso tiramisu Net +1
“The espresso tiramisu is also amazing, with a perfect blend of coffee and ice cream.”
Positive 1Negative 0
Review excerpts
“The espresso tiramisu is also amazing, with a perfect blend of coffee and ice cream.”October 2025
-
Fritto calamari Net +1
“We ordered the Salami Picante pizza, fritto calamari, Ravioli Caprese con burrata, and pasta cacio e pepe, all of which were full of flavor and perfectly prepared.”
Positive 1Negative 0
Review excerpts
“We ordered the Salami Picante pizza, fritto calamari, Ravioli Caprese con burrata, and pasta cacio e pepe, all of which were full of flavor and perfectly prepared.”December 2025
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Grilled peppers Net +1
“Food was very tasty - highly recommend the grilled chicken, and the grilled peppers on the side.”
Positive 1Negative 0
Review excerpts
“Food was very tasty - highly recommend the grilled chicken, and the grilled peppers on the side.”July 2026
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Italian pizza Net +1
“The highlight for many visitors is the Italian pizza. Baked in wood-fired ovens with high quality flour, fresh mozzarella, and imported Italian tomatoes, the pizza delivers that perfect balance of chewy crust, light char, and rich flavor that feels straight out of Naples.”
Positive 1Negative 0
Review excerpts
“The highlight for many visitors is the Italian pizza. Baked in wood-fired ovens with high quality flour, fresh mozzarella, and imported Italian tomatoes, the pizza delivers that perfect balance of chewy crust, light char, and rich flavor that feels straight out of Naples.”September 2025
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Margherita Net +1
“The toppings are authentic and varied, from the classic Margherita to more creative seasonal specialties.”
Positive 1Negative 0
Review excerpts
“The toppings are authentic and varied, from the classic Margherita to more creative seasonal specialties.”September 2025
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Pasta cacio e pepe Net +1
“We ordered the Salami Picante pizza, fritto calamari, Ravioli Caprese con burrata, and pasta cacio e pepe, all of which were full of flavor and perfectly prepared.”
Positive 1Negative 0
Review excerpts
“We ordered the Salami Picante pizza, fritto calamari, Ravioli Caprese con burrata, and pasta cacio e pepe, all of which were full of flavor and perfectly prepared.”December 2025
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Pistachio affagato Net +1
“The pistachio affagato, crepes and tiramisu were delicious, although we had over estimated what we could consume.”
Positive 1Negative 0
Review excerpts
“The pistachio affagato, crepes and tiramisu were delicious, although we had over estimated what we could consume.”July 2026
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Pollo alla griglia Net +1
“Our little one enjoyed the Pollo alla Griglia, which was simple, tasty, and just right.”
Positive 1Negative 0
Review excerpts
“Our little one enjoyed the Pollo alla Griglia, which was simple, tasty, and just right.”December 2025
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Ravioli caprese con burrata Net +1
“We ordered the Salami Picante pizza, fritto calamari, Ravioli Caprese con burrata, and pasta cacio e pepe, all of which were full of flavor and perfectly prepared.”
Positive 1Negative 0
Review excerpts
“We ordered the Salami Picante pizza, fritto calamari, Ravioli Caprese con burrata, and pasta cacio e pepe, all of which were full of flavor and perfectly prepared.”December 2025
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Risotto boscaiola Net +1
“We tried the spaghetti, risotto boscaiola, and tomato soup, and everything was absolutely delicious. The flavors were rich, authentic, and perfectly prepared.”
Positive 1Negative 0
Review excerpts
“We tried the spaghetti, risotto boscaiola, and tomato soup, and everything was absolutely delicious. The flavors were rich, authentic, and perfectly prepared.”November 2025
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Salami picante pizza Net +1
“We ordered the Salami Picante pizza, fritto calamari, Ravioli Caprese con burrata, and pasta cacio e pepe, all of which were full of flavor and perfectly prepared.”
Positive 1Negative 0
Review excerpts
“We ordered the Salami Picante pizza, fritto calamari, Ravioli Caprese con burrata, and pasta cacio e pepe, all of which were full of flavor and perfectly prepared.”December 2025
-
Spicy eggs with sausage Net +1
“As for recommendations, the spicy eggs with sausage were absolutely outstanding, and the chocolate croissant was delicious and rich in flavor.”
Positive 1Negative 0
Review excerpts
“As for recommendations, the spicy eggs with sausage were absolutely outstanding, and the chocolate croissant was delicious and rich in flavor.”October 2025
-
Tartufo pizza Net +1
“Their Tartufo pizza and salad were the greatest of the choices we made.”
Positive 1Negative 0
Review excerpts
“Their Tartufo pizza and salad were the greatest of the choices we made.”December 2025
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Tiramisu Net +1
“The pistachio affagato, crepes and tiramisu were delicious, although we had over estimated what we could consume.”
Positive 1Negative 0
Review excerpts
“The pistachio affagato, crepes and tiramisu were delicious, although we had over estimated what we could consume.”July 2026
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Tomato soup Net +1
“We tried the spaghetti, risotto boscaiola, and tomato soup, and everything was absolutely delicious. The flavors were rich, authentic, and perfectly prepared.”
Positive 1Negative 0
Review excerpts
“We tried the spaghetti, risotto boscaiola, and tomato soup, and everything was absolutely delicious. The flavors were rich, authentic, and perfectly prepared.”November 2025
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Wagyu beef pizza Net +1
“I went with the Wagyu beef pizza wich did not disappoint.”
Positive 1Negative 0
Review excerpts
“I went with the Wagyu beef pizza wich did not disappoint.”March 2026
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Wagyu coppa pizza Net +1
“The food is fantastic, especially the Wagyu Coppa pizza, which is absolutely the best.”
Positive 1Negative 0
Review excerpts
“The food is fantastic, especially the Wagyu Coppa pizza, which is absolutely the best.”October 2025
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Wagyu pizza Net +1
“The Wagyu pizza was perfect. I really liked the tomato sauce; it was fresh and tasty, and the dough was very good.”
Positive 1Negative 0
Review excerpts
“The Wagyu pizza was perfect. I really liked the tomato sauce; it was fresh and tasty, and the dough was very good.”January 2026
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Grilled chicken Net 0
Mixed feedback
“Food was very tasty - highly recommend the grilled chicken, and the grilled peppers on the side.”
Positive 1Negative 1
Review excerpts
“Food was very tasty - highly recommend the grilled chicken, and the grilled peppers on the side.”July 2026
Drinks 2
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Mojito Net +1
“All the juice, mojito we got was fantastic.”
Positive 1Negative 0
Review excerpts
“All the juice, mojito we got was fantastic.”December 2025
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Passion fruit drink Net +1
“Thank you so much for introducing the Passion fruit drink. I like it very much.”
Positive 1Negative 0
Review excerpts
“Thank you so much for introducing the Passion fruit drink. I like it very much.”December 2025
What to Avoid (2)
Food 2
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Authentic italian lasagna Net −1
“Very disappointed with my recent lasagna purchase at Eataly Dubai Hills Mall. The lasagna was almost empty, with barely any meat or sauce, but a lot of oil, which made it unpleasant to eat. The first time I bought it, it was perfectly balanced and delicious, so the drop in quality is really noticeable.”
Positive 0Negative 1
Critical review excerpts
“Very disappointed with my recent lasagna purchase at Eataly Dubai Hills Mall. The lasagna was almost empty, with barely any meat or sauce, but a lot of oil, which made it unpleasant to eat. The first time I bought it, it was perfectly balanced and delicious, so the drop in quality is really noticeable.”February 2026
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Bone marrow Net −1
“I went there after i saw a post of an award winning restaurant & chef ‘s signature dishes is available in eataly , it was not what i expected at all literally the worst bone marrow i ever tried in my life , the bread was good though”
Positive 0Negative 1
Critical review excerpts
“I went there after i saw a post of an award winning restaurant & chef ‘s signature dishes is available in eataly , it was not what i expected at all literally the worst bone marrow i ever tried in my life , the bread was good though”December 2025
Tips for a Better Visit
Choose Outdoors. If the weather is comfortable, ask for outdoor seating; reviewers describe it as relaxed and especially enjoyable in winter.
Ask Gluten-Free. Ask about gluten-free pasta or preparation requirements before ordering; gluten-free pizza was not available in one review.
Check Classes. For a hands-on activity, check the cooking-lesson schedule displayed on the board at the shop entrance; classes are available for children too.
Allow Parking. Pairing the visit with Dubai Hills Mall is practical: one reviewer specifically noted the mall’s plentiful parking.
Mind Portions. If you arrive hungry, keep the portion warning in mind, as one breakfast visitor found some servings small.
Try Pizza. The Margherita is a strong starting point, with reviewers also highlighting Wagyu pizza and fresh tomato sauce.
Plan the visit
Practical details
ground floor - Dubai Hills Estate - Gate #2 Shop number GF372
Hadaeq Sheikh Mohammed Bin Rashid - Dubai Hills mall, Dubai
| Mon | 10:00 AM – 12:00 AM |
| Tue | 10:00 AM – 12:00 AM |
| Wed | 10:00 AM – 12:00 AM |
| Thu | 10:00 AM – 12:00 AM |
| Fri | 10:00 AM – 1:00 AM |
| Sat | 10:00 AM – 1:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Common Concerns
Hygiene Complaint
One reviewer reported finding hair in both pasta dishes and felt the response did not take the hygiene concern seriously.
Inconsistent Dishes
A repeat visitor said the food seemed different each time, suggesting some variation between visits.
Noise Levels
One reviewer found the restaurant very noisy, which may matter if you want a quieter meal.
Small Portions
A breakfast reviewer enjoyed the food but warned that some diners may find the portions small.
No GF Pizza
Gluten-free pasta is available, but one reviewer wished the restaurant also offered gluten-free pizzas.
DXB
LOCAL
LOCAL
The Bottom Line
Eataly in Dubai Hills Estate combines an Italian restaurant with a marketplace inside Dubai Hills Mall. You can come for a full meal, coffee and dessert, browse Italian groceries, or book a cooking class. The Classic Lasagna Cooking Class and fresh-pasta lessons are hands-on, with one review describing the experience as both informative and fun.
Pizza is the clearest crowd-pleaser. The Margherita, Wagyu pizza and Wagyu Coppa pizza all receive specific praise, while pasta dishes such as burrata ravioli, lasagna and cacio e pepe also feature strongly. Breakfast is worth considering too: spicy eggs with sausage and the chocolate croissant were singled out, although one reviewer found portions a little small.
This is a comfortable choice for families and groups, with a kids menu and outdoor seating that reviewers particularly enjoy in cooler weather. Staff are usually described as warm and attentive, and gluten-free pasta is available. Ask about your requirements clearly, though gluten-free pizza was not available to one diner.
There are some cautions. A reviewer reported hair in two pasta dishes and an unsatisfactory response, while others mention noise, occasional inconsistency and a dish arriving less cooked than preferred. Parking at Dubai Hills Mall is described as plentiful, making the branch easier to reach than Dubai Mall for some visitors.