Clear guidance
Customers describe calm, honest advice and steady communication that kept property purchases and sales moving smoothly.
Edwards and Towers - Head Office
Dubai Marina
Edwards & Towers is a real estate agency in Dubai Marina handling property purchases, rentals and ongoing management. Reviews are especially useful for its tenant-finding, handover and maintenance coordination, with many customers praising clear communication and practical support through the process.
Reputation Score
4.2
★★★★☆
141 ratings
Source: Google Maps
The Good Stuff
Tenant finding
Owners report finding tenants quickly, including a townhouse let within two days at a strong rental price.
Maintenance support
Managed-property tenants often report quick responses, including prompt coordination of urgent repairs and replacement lights.
Issue resolution
Some tenants value having the agency manage landlord communication and resolve rental-apartment problems for them.
Remote sales
A customer selling from overseas found the process less stressful because communication stayed prompt and consistent.
Negotiation help
Reviews include a renewal where the agency secured a favourable deal for both tenant and landlord.
Tips for a Better Visit
Confirm pricing. Get the agreed rental price confirmed in writing before proceeding; one tenant reported a 300K AED increase the next day.
Clarify follow-up. Ask who remains responsible after commission is paid, especially for handover, landlord contact and early tenancy issues.
Expect approvals. For managed apartments, ask which decisions need landlord approval, since this can extend issue resolution through a three-way conversation.
Check condition. Before moving in, document the apartment’s condition and confirm responsibility for major repairs such as water heaters.
Ask for matching. Give a precise brief and ask to see closely matched homes; one renter found the right apartment after viewing only a couple.
Plan the visit
Practical details
Marina Plaza - 1903
Marsa Dubai - Dubai Marina, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
Handover process
Customers mention support with the handover after buying an apartment, followed by help renting it out.
Lease and maintenance
The agency manages apartment leases and maintenance for owners, including multi-year arrangements.
Maintenance requirements
Tenants specifically mention fast responses to maintenance requirements in managed apartments.
Apartment renewals
The agency is also involved in apartment renewals, including negotiating terms between tenant and landlord.
Common Concerns
Mixed follow-up
Several reviews say support dropped after commission was paid, leaving tenants to deal directly with landlords.
Maintenance disputes
One tenant reported repeated water-heater floods, unresolved mould and charges they believed the owner should cover.
Limited authority
A review says apartment managers often need landlord approval, which can create delays through three-way conversations.
Agent variation
The reviews are uneven by agent, with complaints about poor handover follow-up and unhelpful communication alongside strong experiences.
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The Bottom Line
Edwards & Towers is a Dubai Marina real estate agency for buying, renting and managing property. Reviews describe help with property purchases, tenant-finding, apartment handovers and lease maintenance, so it can suit owners who want support beyond the initial transaction as well as renters looking for a home. Communication is the strongest recurring theme.
Customers describe clear advice during purchases, prompt updates during sales and practical help for overseas transactions. Managed-property tenants often mention quick maintenance responses, landlord communication handled on their behalf and successful fixes such as replacement lights. A renewal negotiation also secured a favourable outcome for both sides.
The experience is not completely consistent. Some reviewers say follow-up weakened after commission was paid, while another reported three water-heater floods, mould and a dispute over repair charges. Another review describes limited authority when managers must return to the landlord for decisions, creating a three-way wait.
Before committing, confirm the agreed price and post-commission responsibilities in writing, document the apartment’s move-in condition, and ask which repairs or decisions require owner approval. The agency’s wider team appears capable, but choosing the right individual agent and clarifying the handover process matter.