Careful installation
Customers describe cooker-oven unpacking and installation as safe, professional and handled with attention to detail.
Electrolux Middle East
Jumeirah Lake Towers
Electrolux Middle East is an appliance-focused electronics company in Jumeirah Lake Towers, with Electrolux, AEG and Frigidaire products. Reviews most often highlight delivery and installation of washing machines, cookers and ovens, including clear guidance on using new appliances.
Reputation Score
4.5
★★★★★
540 ratings
Source: Google Maps
The Good Stuff
Clear guidance
Installation teams often explain controls and first-use steps, which is useful when you are unfamiliar with a new washing machine.
Flexible delivery
One customer said the team coordinated delivery changes throughout the week and delivered on demand.
Neat work
A cooker-hood installation was described as efficient, tidy and complete, with no mess left behind.
Quick setup
Several reviews describe installations completed within minutes, including a washing-machine setup that was checked before departure.
Helpful technicians
Reviews mention patient explanations, technical knowledge and practical advice about improving the electrical setup.
Safe handling
A replacement washing machine was delivered without damage, with the installation completed carefully.
Extra cleanup
One installation included removing the old machine and cleaning the floors afterwards.
Tips for a Better Visit
Confirm installation. Before accepting delivery, confirm that installation is included, especially for gas appliances; one customer said a hob arrived uninstalled.
Request a walkthrough. Ask the installer to demonstrate the controls and first run; reviews show this can make a new washing machine easier to use.
Check operation. Have the appliance tested before the team leaves, since one review specifically valued confirmation that everything was working.
Keep records. For warranty faults, keep written records and chase promised parts or replacements; one customer reported no follow-up after a control-board promise.
Coordinate timing. If your schedule changes, contact delivery early; a review says repeated changes were accommodated across a full week.
Plan the visit
Practical details
Fortune Tower - 2904
Al Thanyah Fifth - Jumeirah Lakes Towers, Dubai
| Mon | 10:00 AM – 5:00 PM |
| Tue | 10:00 AM – 5:00 PM |
| Wed | 10:00 AM – 5:00 PM |
| Thu | 10:00 AM – 5:00 PM |
| Fri | 10:00 AM – 5:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
Gas stove
A gas stove delivery was described as friendly, professional and smooth.
Stacking kit
A review mentions a dryer installed with a stacking kit for the washing machine, alongside dishwasher installation.
Common Concerns
Slow follow-up
Some warranty and repair cases remained unresolved after several visits, with customers reporting unanswered emails, calls and messages.
Repeat faults
One washing machine reportedly broke down twice within its first year, without a successful repair after multiple visits.
Installation dispute
A customer reported receiving a scratched gas hob without installation and waiting a month without a replacement.
Refund confusion
One washer-dryer case ended with a refund processed without the customer's approval, leaving them unable to repurchase at the offer price.
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The Bottom Line
Electrolux Middle East is an appliance company in Jumeirah Lake Towers selling products under the Electrolux, AEG and Frigidaire brands. The review evidence is strongest around delivery and installation: customers mention washing machines, cookers, ovens, gas stoves and cooker hoods arriving on time and being set up quickly. Several technicians also explained settings, first-run steps and basic functions rather than simply leaving the appliance in place.
The installation experience can be impressively hands-on. Reviews describe safe unpacking, tidy cooker-hood work with no mess, removal of an old washing machine, and a replacement delivered without damage. Flexible scheduling is another recurring positive, including evening delivery and accommodating multiple date changes.
If you are buying a washing machine, cooker or oven, ask for a clear walkthrough and check that the appliance is working before the team leaves. The important caution is after-sales support. Some customers report repeated visits without a repair, unanswered emails and messages, long waits for promised parts, or a refund processed without approval.
A scratched gas hob was also reported as arriving without installation and remaining unusable for a month. Confirm installation arrangements at purchase and keep written records of any warranty issue, replacement promise or agreed next step.