Custom cakes
Customers can request favourite flavours and themes; one reviewer received a cake in good shape and matching the pictures.
Eleganza Cafe Gelato & Bake Boutique
Al Khawaneej
Eleganza Cafe Gelato & Bake Boutique in Al Khawaneej combines a café, dessert shop and caterer. Reviews highlight customised celebration cakes, including themed designs and add-your-own flavours, alongside coffee, pastries and event catering with polished presentation.
Reputation Score
4.1
★★★★☆
208 ratings
Source: Google Maps
The Good Stuff
Catering presentation
A catering order was praised for excellent food presentation, decorations and waiter service, with guests and seniors enjoying the event.
Gift packaging
A cake-and-flower gift arrived with packaging the reviewer loved, while another customer noted delivery was hot and stylishly packed.
Coffee stop
Reviews specifically recommend the coffee during work hours, alongside pastries and pastas.
Quiet setting
The café has been described as quiet, with indoor and outdoor tables and enough space for meetings or gatherings.
Reasonable prices
Some customers find the café’s coffee and sweets reasonably priced, and one catering order was considered good value.
Tips for a Better Visit
Reconfirm contact. For an important cake order, reconfirm the bakery’s working phone and WhatsApp shortly before the event.
Specify texture. When ordering by WhatsApp, spell out the filling, sponge-to-cream balance and texture; one customer wanted a crunchy layer and Kinder filling.
Check freshness. For birthday cakes, ask when the sponge was made, since a one-day-ahead order was reported as stale.
Visit quietly. For a calmer coffee or dessert stop, the café has been described as quiet and not crowded, with indoor and outdoor tables.
Plan the visit
Practical details
Al Khawaneej - Dubai
Al Khawaneej, Dubai
| Mon | 7:00 AM – 11:00 PM |
| Tue | 7:00 AM – 11:00 PM |
| Wed | 7:00 AM – 11:00 PM |
| Thu | 7:00 AM – 11:00 PM |
| Fri | 7:00 AM – 11:00 PM |
| Sat | 7:00 AM – 11:00 PM |
| Sun | 7:00 AM – 11:00 PM |
Popular Mentions
Ferrero Rocher Gelato
A long-standing reviewer specifically recommends the Ferrero Rocher Gelato as a standout choice.
Custard berry cake
The custard berry cake is named among the reviewer’s favourite cake flavours.
Rice Milk Latte
The Rice Milk Latte is mentioned as a non-dairy coffee alternative.
Common Concerns
Unreliable communication
Several cake customers reported unanswered calls or WhatsApp messages, including a two-tier order abandoned two days before an event.
Cake consistency
Recent reviews describe custom cakes as overly sweet, missing requested flavours or crunchy layers, and not matching expectations.
Stale sponge
A birthday cake ordered one day ahead had good cream but a sponge the customer found very dry and stale.
Slow catering replies
A customer found phone and WhatsApp responses very slow while trying to arrange catering.
Cleanliness concern
One café visit included a report of three insects, suggesting cleanliness may need checking.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 800
custom cake order
“I placed a custom cake order for AED 800 with specific instructions: a Kinder-flavored filling and a crunchy layer—something I’ve requested before and received perfectly”Google review · July 2025
DXB
LOCAL
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The Bottom Line
Eleganza Cafe Gelato & Bake Boutique is a café, dessert shop and caterer in Al Khawaneej. You can stop in for coffee and pastries, order a themed celebration cake, or arrange food and decorations for a party. The reviews give special attention to customised cakes, gift packaging and event presentation.
There are some appealing named choices: Ferrero Rocher Gelato, custard berry cake, chocolate pudding and the Rice Milk Latte all receive individual mentions. Coffee is often liked, and the café has been described as quiet, with indoor and outdoor tables. For catering, one customer praised the hot, well-packed food, decorations and waiter service; another found the regular menu better value than equivalent catering-menu items.
The main caution is consistency. Older reviews describe friendly service, fresh-tasting desserts and successful celebrations, but more recent customers report unanswered WhatsApp messages, slow replies and disappointing custom cakes. Complaints include an overly sweet cake missing its requested Kinder flavour and crunchy layer, plus a stale sponge in another birthday cake.
For an important event, confirm the order and contact numbers close to the date, and put filling, texture and presentation requirements in writing. Ask about freshness before collecting a cake, and compare catering prices with the regular menu.