Fast delivery
Several customers received shipments quickly, including an iHerb parcel delivered the day after customs clearance.
Elite Co. - Al Quoz
Al Quoz
Elite Co. - Al Quoz is a transportation and courier service handling shipments, daily meal deliveries, and larger delivery-and-assembly jobs. Reviews highlight quick, well-organised deliveries for iHerb orders and efficient IKEA furniture setup, though delivery reliability can vary considerably.
Reputation Score
4.1
★★★★☆
3,361 ratings
Source: Google Maps
The Good Stuff
Live tracking
Shipment tracking and WhatsApp notifications can show delivery progress and alert you before arrival.
Helpful coordination
Staff have coordinated addresses, shared updates, and arranged urgent or night deliveries when timing mattered.
Careful handling
Customers reported organised packaging and temperature-conscious handling for vitamins, creams, and meal orders.
Meal delivery
A Meals On Me customer reported office meal boxes arriving on time each morning, with smooth and professional service.
Furniture assembly
IKEA teams were praised for fast delivery, quick assembly, careful handling, and leaving the area clean afterward.
Polite drivers
Individual delivery experiences often mention courteous, cooperative drivers who kept customers informed.
Tips for a Better Visit
Confirm timing. Ask for a realistic delivery window rather than relying only on an out-for-delivery notification; some customers faced repeated rescheduling.
Track closely. Use the tracking page and WhatsApp updates, then contact the team promptly if the status says delivered but no parcel is present.
Give clear access. Double-check the address and be available for the driver, especially for perishable food that should not sit outside.
Request updates. For urgent shipments, message early and ask for active coordination; customers have received same-day or specially arranged deliveries after follow-up.
Plan the visit
Practical details
Warehouse #8 Street 25C
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 8:00 AM – 8:00 PM |
| Tue | 8:00 AM – 8:00 PM |
| Wed | 8:00 AM – 8:00 PM |
| Thu | 8:00 AM – 8:00 PM |
| Fri | 8:00 AM – 8:00 PM |
| Sat | 8:00 AM – 8:00 PM |
| Sun | Closed |
Common Concerns
Missed deliveries
Multiple reviews describe parcels delayed for days or repeatedly marked out for delivery without arriving.
Wrong addresses
Some customers reported deliveries sent to the wrong location or parcels marked delivered without being received.
Unclear windows
Customers have described long delivery windows, rescheduling, and little useful information from the call centre.
Poor handoff
One perishable meal order was left outside without a bell ring or notification despite hand delivery being expected.
Rude support
Some reviews report inconsistent or rude customer-service responses and difficulty escalating unresolved problems.
DXB
LOCAL
LOCAL
The Bottom Line
Elite Co. - Al Quoz handles courier deliveries, including iHerb shipments, Temu and Samsung orders, daily Meals On Me boxes, and IKEA furniture delivery with assembly. The strongest reviews describe fast, well-coordinated service: one iHerb package arrived the day after customs clearance, while IKEA teams were praised for quick setup and leaving the area clean.
Communication can be a real advantage when it works. Customers mention shipment tracking, WhatsApp notifications, arrival calls, and staff who helped correct locations or organise urgent deliveries. Meal deliveries have also arrived at offices on time, and some parcels were carefully packed or kept cool when needed.
The caution is inconsistency. Other customers waited days or more than a week, received repeated “out for delivery” messages, or were given broad delivery windows with no useful estimate. There are also serious reports of wrong-address deliveries, parcels marked delivered without proof, and food left outside without notification.
Customer-service experiences range from patient and responsive to rude or unable to provide a clear resolution. If Elite is assigned to your order, monitor the tracking closely, confirm the address and delivery instructions, and follow up early for urgent or perishable items. The service can be impressively quick, but time-sensitive deliveries deserve active checking rather than assumptions.