Clear approvals
Quotes are sent for approval before work begins, helping avoid unexpected repairs or costs.
ELITE CRAFT AUTOCARE AND REPAIR SERVICES, LLC
Al Quoz
Elite Craft Autocare and Repair Services is an auto repair shop in Al Quoz handling everything from thorough inspections and mechanical repairs to full-body repainting. Reviews also highlight convenient pickup and drop-off, clear explanations, and regular progress updates during larger jobs.
Reputation Score
4.7
★★★★★
160 ratings
Source: Google Maps
The Good Stuff
Progress updates
Customers often receive status updates, including videos showing what needs repairing and how the job is progressing.
Pickup service
Pickup and drop-off can save a trip to the workshop, which is especially useful when the car is not convenient to drive.
Complex repairs
One review says a heavily flooded Jeep was repaired from start to finish, with the owner kept informed throughout.
Bodywork
A customer reported excellent results after a full-body repaint, with minor defects promptly addressed.
Diagnostics
Reviews describe the team as capable of diagnosing faults on vehicles including Mercedes-Benz and Ford Explorer models.
Tips for a Better Visit
Request approval. Ask for a written quote and approval before parts or major work are ordered.
Ask for videos. For a larger repair, ask whether the team can share videos of the faults and repair progress.
Confirm estimate. If you need a major service or tyres, confirm the estimate before leaving the car and follow up promptly.
Use pickup. Ask about pickup and drop-off if getting the car to Al Quoz is inconvenient.
Inspect parts. You can ask to see removed parts and the replacement parts ordered for the job.
Check parking. Reviews describe ample parking, so driving in for an inspection or service is practical.
Plan the visit
Practical details
Warehouse Number 3 - 14 11A Street - near Emirates Driving Institute
Al Qouz Ind.third - Al Quoz, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | 9:00 AM – 6:00 PM |
| Sun | Closed |
Popular Mentions
thorough inspection
Customers mention detailed inspections with explanations of what the vehicle needs before repairs proceed.
car repainted (full body)
A customer had a full-body repaint completed and said minor defects were promptly corrected.
mechanical and paintwork
Reviews mention using the workshop for both mechanical repairs and paintwork.
recovery truck
After a rainstorm breakdown, one customer’s Jeep was delivered to the office on a recovery truck.
oil change service
An oil change review mentions that the service came with a free car wash.
Common Concerns
Missing estimate
One customer repeatedly requested an estimate for major service and four tyres but never received it.
Unanswered messages
A dissatisfied customer reported no response after asking whether the garage was too busy to take the job.
Repair dispute
One BMW customer said transmission leaks and noise remained after paying AED 10,800 for the repair.
Supplier dispute
A supplier review alleges that an AED 8,000 payment remained outstanding despite repeated follow-ups.
DXB
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The Bottom Line
Elite Craft Autocare is an Al Quoz workshop for inspections, mechanical repairs, bodywork and cosmetic jobs. Customers mention thorough checks, full-body repainting, car wrapping and repairs ranging from cooling-system faults to flooded vehicles. That breadth makes it useful when you want diagnosis and repair handled in one place rather than coordinating several garages.
Communication is a major strength in the reviews. Customers describe receiving quotes for approval, itemised invoices, videos or photos of faults, and regular WhatsApp updates. Pickup and drop-off is another recurring convenience, while ample parking and a clean, organised waiting area make visiting easier.
One review also mentions a same-day cooling-system repair, though that should not be treated as a general turnaround promise. Pricing is often described as fair or reasonable, and one Bentley owner said the workshop’s prices were half those of the Bentley showroom. There are important exceptions: a customer reported paying AED 10,800 after expecting AED 2,000–3,000 for an oil- and water-leak issue, then said transmission problems remained.
Another customer never received a requested major-service estimate and stopped getting replies. Get the scope, quote and approval in writing before work begins, especially for expensive repairs.