Warranty support
Jetour owners reported that maintenance and warranty processes were handled smoothly, with substantial work covered under warranty.
Elite Motors Services - The Elite Cars Aftersales Service Center
Al Quoz
Elite Motors Services is The Elite Cars’ official aftersales service center in Al Quoz, handling vehicle diagnosis, repairs and maintenance. Reviews particularly highlight Jetour servicing, warranty support and practical help such as arranging vehicle pickup or delivery, making it a useful stop for routine work and specific faults.
Reputation Score
4.8
★★★★★
478 ratings
Source: Google Maps
The Good Stuff
Vehicle delivery
For some services, the center arranged delivery to the customer’s home after the work was completed.
Pickup support
A Jetour alignment problem was collected from the customer and resolved within a day.
Quick handling
Reviews include service checks completed in two hours and work finished ahead of schedule.
Waiting area
The center has a dedicated waiting area, with one customer also mentioning coffee and a welcoming front desk.
Range Rover care
Range Rover owners described detailed checks and repairs, including follow-through when a car had not initially been checked or cleaned properly.
Tips for a Better Visit
Confirm timing. Ask for a firm completion time before handing over the car; reported waits range from two hours to almost four hours.
Request updates. For longer jobs, agree how status updates will be shared, since one customer reported incorrect information about the car’s progress.
Ask delivery. If getting back to Al Quoz is difficult, ask whether home delivery can be arranged after servicing.
Check warranty. Clarify warranty coverage for tyres and other disputed items before authorising work, and bring the warranty book if relevant.
Book ahead. An appointment is sensible for scheduled maintenance, although one customer was accommodated despite arriving without one.
Plan the visit
Practical details
Al Qouz Ind.first - Al Quoz - Dubai - United Arab Emirates
Al Qouz Ind.first - Al Quoz, Dubai
| Mon | 8:00 AM – 6:00 PM |
| Tue | 8:00 AM – 6:00 PM |
| Wed | 8:00 AM – 6:00 PM |
| Thu | 8:00 AM – 6:00 PM |
| Fri | 8:00 AM – 6:00 PM |
| Sat | 8:00 AM – 6:00 PM |
| Sun | Closed |
Popular Mentions
Jetour service center
Jetour servicing is the most visible customer use case, covering routine maintenance and fault resolution.
10k kms service appointment
Scheduled 10k-kilometre maintenance is a recurring reason customers visit, with some reporting home delivery afterward.
covered truck
Recovery assistance is another practical service mentioned by a customer who received a covered truck.
Common Concerns
Long delays
One MG customer waited almost four hours for a service, while another said a 20k service kept the car for a week.
Poor communication
A customer reported receiving incorrect status information and being left without a replacement car during a week-long service.
Unclean return
One vehicle was returned uncleaned despite the customer’s lengthy wait.
Slow resolution
A customer waited a week for an appointment or solution after sending videos of an issue on a low-mileage car.
Tyre dispute
One Jetour owner disputed the refusal to cover a tyre cut under warranty and felt the warranty terms were being avoided.
DXB
LOCAL
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The Bottom Line
Elite Motors Services is The Elite Cars’ aftersales center in Al Quoz, with reviews focused heavily on Jetour maintenance and repairs. You can bring a Jetour for scheduled work such as a 10k or 20k service, raise a warranty issue, or ask the team to investigate a fault such as an alignment problem. The facility also handles Range Rover service concerns, and the business description covers broader repair and body-shop work.
The strongest pattern is hands-on service coordination. Customers describe advisors explaining issues clearly, keeping them informed, arranging pickup or home delivery, and helping with warranty processing. One Jetour alignment issue was collected and cleared within a day; another review says a service check took two hours.
There is a waiting area, and the front desk and coffee service receive occasional praise too. There are important inconsistencies. Some visits were smooth and on time, but one MG service took almost four hours and the car came back uncleaned.
Another customer said a 20k service kept the vehicle for a week, with no replacement car and inaccurate status updates. A separate complaint involved waiting a week for a response to a low-mileage car issue. Confirm timing, communication arrangements and warranty coverage—especially for tyres—before leaving the vehicle.