Build quality
Reviews describe exceptional building quality and impressive finishes, including on the first batch of Arjan units.
Ellington Properties Head Office
Business Bay
Ellington Properties Head Office is a Dubai real estate developer in Business Bay, where customers discuss buying off-plan apartments and handling resale paperwork. Reviews also cover project handovers and snagging, making it relevant to prospective buyers and existing owners needing documentation.
Reputation Score
4.2
★★★★☆
478 ratings
Source: Google Maps
The Good Stuff
Patient sales
One buyer said the sales guidance was transparent and patient, with help choosing a unit without pressure over several months.
Fast NOCs
A resale customer reported receiving an urgently needed NOC in two days after visiting the office.
Transfer support
Some customers found the transfer and NOC procedure professional, timely and smooth, including under tight travel deadlines.
Clear snagging
A review of Arjan handover described the on-site team as patient and helpful when explaining the snagging process.
Project previews
The sales office has mock-up plans and showrooms for newer projects, useful if you want to compare planned layouts before buying.
Tips for a Better Visit
Check documents. Before paying an off-plan deposit, verify the executed SPA, Oqood registration and escrow arrangements in writing.
Confirm dates. Get snagging and handover dates documented, then allow for slippage: one Arbor View buyer reported four postponements.
Allow time. If resale timing matters, start the NOC process early and keep following up; one case took over two months.
Check fees. Ask for a written breakdown of NOC charges and confirm earlier payments before resubmitting documents or paying again.
Review warranty. Clarify the warranty period and repair process before completion, since one buyer reported defects appearing after 13 months.
Plan the visit
Practical details
Burlington Tower - 16th & 17th Floor Marasi Dr
Business Bay, Dubai
| Mon | 10:00 AM – 6:30 PM |
| Tue | 10:00 AM – 6:30 PM |
| Wed | 10:00 AM – 6:30 PM |
| Thu | 10:00 AM – 6:30 PM |
| Fri | 10:00 AM – 6:30 PM |
| Sat | 10:00 AM – 6:30 PM |
| Sun | Closed |
Popular Mentions
Windsor House II
Windsor House II appears in reviews from first-time off-plan buyers concerned about documentation and escrow arrangements.
Arbor View
Arbor View is mentioned in connection with repeated snagging postponements despite the building appearing complete to nearby residents.
Common Concerns
Handover delays
Several off-plan buyers report unreliable timelines, including an alleged additional 18-month delay at Portman JVC.
Poor follow-up
Emails and customer queries can reportedly go unanswered for weeks, particularly after payment or during documentation issues.
Slow NOCs
Resale NOCs have been reported to take more than two months, with repeated document submissions and inconsistent instructions.
Post-handover repairs
One resident reported a ceiling leak taking two months to fix and returning six months later.
Uneven service
Reviews are sharply mixed: some praise individual support, while others describe rude or dismissive interactions and contradictory information.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 40,000
5% deposit
“When the seller applied for the NOC, I, as the new buyer, was required to pay a 5% deposit (AED 40,000) on her behalf to Ellington in order to obtain it”Google review · October 2025
AED 5,250
NOC
“We already paid AED 5,250 for the NOC during the off-plan stage”Google review · April 2025
DXB
LOCAL
LOCAL
The Bottom Line
Ellington Properties Head Office in Business Bay is relevant if you are comparing off-plan apartments, arranging a resale, or chasing project paperwork. Reviews mention sales bookings, SPA and Oqood documentation, NOCs for transfers, handover appointments and snagging. The office also has mock-up plans and showrooms for newer projects, which can help you understand a proposed apartment before committing.
The experience depends heavily on the stage of the transaction. Some buyers describe excellent finishes, strong building quality and patient, transparent guidance. Others report serious delays: Portman JVC was allegedly pushed back by another 18 months, while Arbor View snagging was postponed four times.
Existing owners have also raised concerns about repairs, including a ceiling leak that reportedly returned after an earlier fix. Customer service is the main caution. Although some resale NOCs were completed in two days, other reviews describe waits of weeks or months, unanswered emails, repeated document requests and contradictory information.
Before paying, verify the SPA, Oqood registration and escrow arrangements in writing. For a resale, begin the NOC early and confirm every fee and previously submitted document. Keep promised handover and snagging dates documented rather than relying only on verbal updates.
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