Door Delivery
A TV shipment arrived in two weeks and was delivered to the customer’s doorstep.
Embassy Cargo UAE
Dubai Investment Park
Embassy Cargo UAE is a shipping service in Dubai Investment Park handling international cargo, including air and sea shipments. Customers mention door-to-door deliveries to Sri Lanka and careful packing for items such as TVs, although delivery communication can vary.
Reputation Score
3.5
★★★★☆
136 ratings
Source: Google Maps
The Good Stuff
Careful Packing
One customer praised the representative’s neat, safe and practical packing of their goods.
Intact Goods
A repeat customer reported sending cargo more than six times without damage or loss.
Budget Pricing
Some customers describe the service as budget-friendly, with affordable rates for Sri Lanka shipments.
Shipment Updates
A customer said the team provided updates at every step, even during unforeseen circumstances.
Tips for a Better Visit
Get Tracking. Ask for tracking details and a clear update schedule before handing over a shipment; one customer received neither after three months.
Confirm Fees. Get the full delivery and clearance cost in writing, including destination surcharges, before sending the box.
Check Timeline. Ask for a realistic delivery window rather than relying only on a 14-day promise, which one air-cargo customer said was missed.
Inspect Collection. Inspect the box before leaving the collection warehouse; one customer found it upside down with a torn corner.
Confirm Pickup. Confirm the pickup appointment and keep a written contact trail, as one customer experienced missed arrival times and an unreachable replacement contact.
Plan the visit
Practical details
Dubai investment park 01
Dubai Investment Park First, Dubai
| Mon | 8:00 AM – 8:00 PM |
| Tue | 8:00 AM – 8:00 PM |
| Wed | 8:00 AM – 8:00 PM |
| Thu | 8:00 AM – 8:00 PM |
| Fri | 8:00 AM – 8:00 PM |
| Sat | 8:00 AM – 8:00 PM |
| Sun | 8:00 AM – 7:00 PM |
Popular Mentions
air cargo
Air cargo is mentioned in both positive and negative experiences, so confirm the promised timeline before booking.
pack my goods
A customer specifically praised the practical packing of their goods before shipment.
Common Concerns
Long Delays
Several customers reported shipments delayed for 40 to 75 days or more, well beyond promised timelines.
Poor Communication
Reviews describe unanswered calls, vague replies and missing tracking information when shipments were delayed.
Extra Fees
A reviewer said a box advertised at AED 180 for island-wide delivery incurred an additional AED 50 charge.
Handling Damage
One box arrived with a corner torn from bottom to top, despite being strapped when handed over.
Unhelpful Staff
Some customers reported unprofessional office interactions and difficulty getting responses after handing over cargo.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
1370dhs
Cargo
“We paid 1370dhs for Cargo”Google review · May 2020
DXB
LOCAL
LOCAL
The Bottom Line
Embassy Cargo UAE handles international shipping from Dubai Investment Park, with reviews focusing especially on shipments to Sri Lanka. Customers use it for door-to-door service, air cargo and boxed household goods; one TV arrived in two weeks and was delivered to the doorstep. Packing is another bright spot, with reviewers describing goods packed neatly and a TV prepared carefully for transit.
The experience is uneven. Some repeat customers report no damage or loss across several shipments, affordable pricing and delivery before 30 days. Others describe delays of 40 to 75 days, including an air-cargo box that missed a promised 14-day delivery window.
Communication is the main risk: reviews mention unanswered calls, vague responses and no useful tracking once cargo has been handed over. Before booking, get the delivery timeframe, tracking process and every possible fee in writing. One customer said an advertised AED 180 island-wide delivery required another AED 50 to reach Ja Ela.
At collection, inspect the box before leaving; a reviewer found a shipment upside down with a torn corner. Embassy Cargo may suit customers who value low-cost, door-to-door Sri Lanka shipping, but time-sensitive or high-value cargo deserves especially careful confirmation.