Grilled Chicken
One diner found the grilled chicken notably tasty and juicy, especially praising its sauce.
Al Quoz
Emerald Restaurant is a Kerala and South Indian-leaning restaurant in Al Quoz, with Malabari dishes, biryani and evening tea-and-snack stops. Reviews make the grilled chicken, chicken biryani special and avocado juice worth considering, though service speed and consistency can vary.
Source: Google Maps
One diner found the grilled chicken notably tasty and juicy, especially praising its sauce.
Indian tea with vegetable samosa and French fries received a positive review as an affordable snack stop.
The dine-in menu includes a useful selection of Malabari dishes, with a distinct Malabari flavour running through them.
The avocado juice was singled out as the best part of one recent visit.
Reviews describe Emerald as a practical stop for evening chai and snacks, including a well-regarded kallummakkaya.
Customers mention upstairs, outdoor and mixed seating, giving groups more than one setting to choose from.
Foods and drinks mentioned in reviews of Emerald Restaurant (Al Quoz), ranked by positive reviews minus negative reviews. Zero-score items have no net positive feedback; their labels distinguish neutral-only from mixed feedback.
“The food is ok,service is very slow.Bhindi masala was good,Parathas were served cold inspite of telling twice.”
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“The food is ok,service is very slow.Bhindi masala was good,Parathas were served cold inspite of telling twice.”December 2025
“Don't ever order grilled chicken or seafood or fire grilled chicken shwaya from there...only good is chicken biriyani .”
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“Don't ever order grilled chicken or seafood or fire grilled chicken shwaya from there...only good is chicken biriyani .”November 2025
“The chicken biryani special there is tasty. But it is more oily. The chicken is also good.”
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“The chicken biryani special there is tasty. But it is more oily. The chicken is also good.”January 2026
“We tried Indian tea with vegetable samosa and French fries. The taste was really good.”
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“We tried Indian tea with vegetable samosa and French fries. The taste was really good.”February 2026
“Had Grilled Seabass and Kappa Biryani from here. Place was pretty packed when we visited on a Sunday evening. Food was good and the service was also okayish.”
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“Had Grilled Seabass and Kappa Biryani from here. Place was pretty packed when we visited on a Sunday evening. Food was good and the service was also okayish.”September 2025
“The tastiest hamour grilled rice was a true standout, with perfectly grilled hamour enhancing the flavors of the fragrant rice.”
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“The tastiest hamour grilled rice was a true standout, with perfectly grilled hamour enhancing the flavors of the fragrant rice.”January 2024
“-Kallummakkaya: finally found a decent one in Dubai! Really does justice to the authentic recipe and I definitely recommend trying it. Priced at 3AED, the size is also not too small, may be a bit spicy for some.”
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“-Kallummakkaya: finally found a decent one in Dubai! Really does justice to the authentic recipe and I definitely recommend trying it. Priced at 3AED, the size is also not too small, may be a bit spicy for some.”August 2024
“Had Grilled Seabass and Kappa Biryani from here. Place was pretty packed when we visited on a Sunday evening. Food was good and the service was also okayish.”
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“Had Grilled Seabass and Kappa Biryani from here. Place was pretty packed when we visited on a Sunday evening. Food was good and the service was also okayish.”September 2025
“Recently visited Emerald Restaurant in Al Quoz, Dubai, and tried their Kozhi Nirachath along with some fresh breads — and I must say, it was absolutely worth it! The dish was packed with flavor, cooked to perfection, and so good that I literally wiped the plate clean.”
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“Recently visited Emerald Restaurant in Al Quoz, Dubai, and tried their Kozhi Nirachath along with some fresh breads — and I must say, it was absolutely worth it! The dish was packed with flavor, cooked to perfection, and so good that I literally wiped the plate clean.”June 2025
“Had also tried their Manchow soup and Emerald chicken charcoal which was good.”
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“Had also tried their Manchow soup and Emerald chicken charcoal which was good.”August 2024
“We dove into their Mutton Pothi Biryani—good, but not the "wow" I expected.”
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“We dove into their Mutton Pothi Biryani—good, but not the "wow" I expected.”July 2025
“-Pazhampori: tasty but you may find it a bit soggy, if you are a fan of crispy pazhampori, this may not be the one you are looking for, but not too bad either.”
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“-Pazhampori: tasty but you may find it a bit soggy, if you are a fan of crispy pazhampori, this may not be the one you are looking for, but not too bad either.”August 2024
“Restaurant Food So Delicious Especially Peri Peri chicken Charcoal, Shawarma Juices.”
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“Restaurant Food So Delicious Especially Peri Peri chicken Charcoal, Shawarma Juices.”May 2024
“We tried Indian tea with vegetable samosa and French fries. The taste was really good.”
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“We tried Indian tea with vegetable samosa and French fries. The taste was really good.”February 2026
Only neutral feedback
“Specifically, I waited 25 minutes for a mushroom rice dish, which was excessive. The empty plate was served 20 minutes prior, and surprisingly, no salad was provided.”
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“Avacado juice is best! Service was slow need to improve”
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“Avacado juice is best! Service was slow need to improve”July 2026
“I ordered same dish twice I was happy on my first visit but very disappointed on my second I was served uncooked chicken charcoal and the rice was changed to plain white rice on my previous visit I was given a yellow rice which tasted good”
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“I ordered same dish twice I was happy on my first visit but very disappointed on my second I was served uncooked chicken charcoal and the rice was changed to plain white rice on my previous visit I was given a yellow rice which tasted good”February 2023
“Ordered chicken charcoal couple of times..both instances,very poorly cooked …chicken still raw …tastes average…not at all recommended”January 2024
“I asked them beef dhumbiriyani is there and they said yes, i ordered beef dhumbiriyani . But the thing is it’s not a dhumbiriyani. It’s a normal biriyani rice with some beef masala. The taste is not good…just a ok biriyani. I never recommend anyone to try beef dhumbiriyani from EMERALD”
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“I asked them beef dhumbiriyani is there and they said yes, i ordered beef dhumbiriyani . But the thing is it’s not a dhumbiriyani. It’s a normal biriyani rice with some beef masala. The taste is not good…just a ok biriyani. I never recommend anyone to try beef dhumbiriyani from EMERALD”November 2025
“Also tried their chicken shawarma & oman chips-egg paratha roll. Both were a disaster and would NOT recommend at all (you can still try it if you want but it’s not really worth it).”
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“Also tried their chicken shawarma & oman chips-egg paratha roll. Both were a disaster and would NOT recommend at all (you can still try it if you want but it’s not really worth it).”August 2024
“Don't ever order grilled chicken or seafood or fire grilled chicken shwaya from there...only good is chicken biriyani .”
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“Don't ever order grilled chicken or seafood or fire grilled chicken shwaya from there...only good is chicken biriyani .”November 2025
“I had a very disappointing experience at this restaurant. I ordered Fish Pollichathu, expecting the traditional Kerala-style preparation wrapped in banana leaf with authentic spices. Instead, I was served a piece of fried fish with onion masala simply dumped on top — not even close to what was advertised. The quality of the dish was poor — the fish was dry, the masala lacked depth of flavor, and it felt like a lazy attempt to pass off something else as Pollichathu. For the price, I expected much better in both authenticity and taste.”
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“I had a very disappointing experience at this restaurant. I ordered Fish Pollichathu, expecting the traditional Kerala-style preparation wrapped in banana leaf with authentic spices. Instead, I was served a piece of fried fish with onion masala simply dumped on top — not even close to what was advertised. The quality of the dish was poor — the fish was dry, the masala lacked depth of flavor, and it felt like a lazy attempt to pass off something else as Pollichathu. For the price, I expected much better in both authenticity and taste.”July 2025
“We ordered grill chicken.. server told me 20 minutes it will take to serve. .I agree and order for grill chicken, but they serve in 10 minutes ,the chicken was half cooked, they serve hummus and garlic and chutney all in one plate .. I ask for hot water.. they didn't even serve cold water.. price of chicken was cheap”
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“We ordered grill chicken.. server told me 20 minutes it will take to serve. .I agree and order for grill chicken, but they serve in 10 minutes ,the chicken was half cooked, they serve hummus and garlic and chutney all in one plate .. I ask for hot water.. they didn't even serve cold water.. price of chicken was cheap”January 2023
“I ordered Mutton Tawa pulao and smell of the mutton was just rubbish. The motton was rotten and still they served me. Pathetic food, baladia must inspect there food quality as they are playing with consumers health as they are serving unhealthy/expired food.”
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“I ordered Mutton Tawa pulao and smell of the mutton was just rubbish. The motton was rotten and still they served me. Pathetic food, baladia must inspect there food quality as they are playing with consumers health as they are serving unhealthy/expired food.”September 2025
“Also tried their chicken shawarma & oman chips-egg paratha roll. Both were a disaster and would NOT recommend at all (you can still try it if you want but it’s not really worth it).”
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“Also tried their chicken shawarma & oman chips-egg paratha roll. Both were a disaster and would NOT recommend at all (you can still try it if you want but it’s not really worth it).”August 2024
“Bad experience, we buy 3 onasadya , one for 35 dirham , but it's like a normal motta meal, we didn't get any expected quality or quantity of their price. Each curry's quantity is like a single small spoon. We didn't expect this from emerald.Not recommended”
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“Bad experience, we buy 3 onasadya , one for 35 dirham , but it's like a normal motta meal, we didn't get any expected quality or quantity of their price. Each curry's quantity is like a single small spoon. We didn't expect this from emerald.Not recommended”September 2025
“The food is ok,service is very slow.Bhindi masala was good,Parathas were served cold inspite of telling twice.”
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Critical review excerpts
“The food is ok,service is very slow.Bhindi masala was good,Parathas were served cold inspite of telling twice.”December 2025
“Very cheap quality of food , I ordered shwrmna 1 hour they awaited after that unexpectable taste and quality of shwrma they delivered”
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“Very cheap quality of food , I ordered shwrmna 1 hour they awaited after that unexpectable taste and quality of shwrma they delivered”June 2026
“On 17.04.2025 we ordered shawarma from Emarald Al Qouz branch. The wrap was falling apart in our hands, the filling tasted off—like something that had been sitting out way past its time—and overall, it felt like we were eating leftovers from a kitchen that had already shut down for the day. When we called to raise a genuine concern, the response we got was almost insulting: ‘The stock got over. Nobody else complained.’ As if that somehow made it acceptable. The lack of accountability and basic quality was disappointing, to say the least. We didn’t just lose money—we lost trust.””
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Critical review excerpts
“On 17.04.2025 we ordered shawarma from Emarald Al Qouz branch. The wrap was falling apart in our hands, the filling tasted off—like something that had been sitting out way past its time—and overall, it felt like we were eating leftovers from a kitchen that had already shut down for the day. When we called to raise a genuine concern, the response we got was almost insulting: ‘The stock got over. Nobody else complained.’ As if that somehow made it acceptable. The lack of accountability and basic quality was disappointing, to say the least. We didn’t just lose money—we lost trust.””April 2025
Allow Time. Visit when you are not rushed: one review records 25 minutes for mushroom rice, while another reports slow service during a busy Sunday evening.
Check Delivery. For delivery, confirm the expected time before ordering; a nearby customer waited over 40 minutes and received cold, soggy shawarma.
Confirm Availability. If calling ahead for a reserved dish such as puttu and kadala, reconfirm on arrival because one confirmed order had been disposed of.
Try Chai. For a lighter visit, consider evening chai and snacks; kallummakkaya was specifically praised, while pazhampori was described as somewhat soggy.
Use RTA Parking. Parking is available in front of the restaurant; one review identifies it as RTA parking.
Check Hours. Do not rely solely on map closing times: a customer arrived at 2am expecting the restaurant to remain open until 3am but found it closed.
Plan the visit
| Mon | 7:00 AM – 3:00 AM |
| Tue | 7:00 AM – 3:00 AM |
| Wed | 7:00 AM – 3:00 AM |
| Thu | 7:00 AM – 3:00 AM |
| Fri | 7:00 AM – 3:00 AM |
| Sat | 7:00 AM – 3:00 AM |
| Sun | 7:00 AM – 3:00 AM |
Long waits recur across dine-in and takeaway reviews, including more than 20 minutes for biryani and 25 minutes for mushroom rice.
Delivery complaints include a same-area order arriving after more than 40 minutes, with another review reporting waits of over two hours.
Several diners reported charcoal chicken arriving raw, undercooked or badly burnt, including one complaint that it had happened three times.
The mezzanine and closely spaced tables can feel cramped, while one diner reported mosquitoes biting their legs.
Some customers found portions or dishes poor value, including an Onasadya described as small spoonfuls of curry for AED 35.
The Bottom Line
Emerald Restaurant in Al Quoz leans towards Kerala, South Indian and Malabari food. You can come for a full meal such as chicken biryani, mutton pothi biryani, hamour grilled rice or Kozhi Nirachath, or keep it casual with chai and snacks. The grilled chicken, avocado juice and some grilled meat dishes have drawn particularly positive comments.
The evening-snack side may be the safer bet for a quick stop. Indian tea with vegetable samosa and fries was well received, and one reviewer called the kallummakkaya a decent Dubai find. There is upstairs and outdoor seating, plus RTA parking in front.
A Sunday unlimited breakfast buffet was also mentioned as affordable, though the review does not establish whether it is still running. Service is the main uncertainty. Multiple diners describe long waits, including more than 20 minutes for biryani and 25 minutes for mushroom rice; delivery complaints range from over 40 minutes to more than two hours.
Charcoal chicken reviews are mixed too, with some calling it juicy and others reporting raw meat, bitter burns or repeated undercooking. Prices are often described as economical, but some dishes and portions have felt expensive for what arrived. Check timings and availability before making a late-night or delivery order.