Visit visas
Visitors describe the visit-visa process as easy, with staff helping explain the application details.
Emirates Airlines Commercial Visa Office
Arrivals Area
The Emirates Airlines Commercial Visa Office in the Arrivals Area handles Emirates-linked visa enquiries and applications, including visit visas and visa-on-arrival assistance. Reviews describe helpful explanations and, in some cases, visas issued within two to three days.
Reputation Score
4.1
★★★★☆
335 ratings
Source: Google Maps
The Good Stuff
Fast processing
One customer received a visa in two to three days, while another reported the usual turnaround as 25 to 48 hours.
Visa assistance
The help desk assisted with a visa on arrival and was described as providing excellent service.
Metro access
One visitor found the office easy to locate by metro, which is useful when travelling without a car.
Clear explanations
Although service can be slow, a visitor said the staff member explained all the details clearly.
Rebooking help
The support team has helped customers reschedule flights, including a missed-flight rebooking described as hassle free.
Tips for a Better Visit
Print first. Bring printed tickets and every required visa document; the office does not accept documents by email.
Check timing. Check the homepage before travelling, as reported opening hours have not always matched the office’s actual hours.
Allow time. Visit outside busy periods if possible, since one review found 10–15 people waiting with only one desk officer serving them.
Ask visa type. Confirm whether you need to apply online: the office does not process 48- or 96-hour transit visas.
Plan status checks. If you apply here, ask how you will receive updates and be prepared to return to Terminal 3 for a status enquiry.
Expect peak delays. For timing-sensitive travel, allow extra days in high season, when one review reported waits of three to five days.
Plan the visit
Practical details
Terminal 3, Dubai International Airport - Parking B - Airport Rd
Arrivals Area, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
30 days Visa
One review specifically mentions a 30-day visa and reports its cost as 330 AED.
48hrs or the 96hrs transit visa
Reviews clarify that these transit visas are not processed at this office and should be handled online.
Common Concerns
Printed documents
The office requires printed tickets and supporting documents rather than accepting files by email.
Status tracking
Visa applicants reported having no online status platform and no response from the email address provided.
Slow queues
At times, one staff member has handled a queue alone, leaving visitors waiting to be attended.
Unclear hours
Several reviews report that published opening hours were inaccurate, including a visit when the office closed at 2:30.
Changing answers
One customer said consultants gave different answers to the same questions within minutes.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
330 aed
30 days Visa
“30 days Visa cost is 330 aed”Google review · January 2021
DXB
LOCAL
LOCAL
The Bottom Line
The Emirates Airlines Commercial Visa Office in the Arrivals Area is mainly useful for Emirates-linked visa enquiries and applications, particularly visit visas and visa-on-arrival assistance. Reviews include a visa issued in two to three days, while another says the normal wait is 25 to 48 hours. The process is not entirely paperless.
Bring printed tickets and supporting documents because customers say emailed documents are not accepted. A 30-day visa is reported at 330 AED in one review, though that should be treated as a customer-reported price rather than a current tariff. The office does not handle 48- or 96-hour transit visas; those are directed to Emirates’ online Manage My Booking service.
Allow extra time at the counter. One customer found 10–15 people waiting with only one person serving, and another described slow service despite receiving a helpful explanation. Visa status tracking is another weak spot: reviews mention no online platform, unanswered email, and the need to return to Terminal 3 for an update.
Check the homepage for opening times before setting out, since multiple visitors reported inaccurate hours. The office is reachable by metro, which makes the Arrivals Area location practical without a car.