Metro Access
The headquarters is a few minutes’ walk from the Emirates Metro Station, making it easier to reach without driving.
Emirates Group Headquarters
Al Garhoud
Emirates Group Headquarters is a striking corporate campus in Al Garhoud, with a grand atrium, airport views and direct metro access. Visitors can stop at the Emirates Official Store, browse aviation merchandise and take a coffee break at Costa.
Reputation Score
4.6
★★★★★
4,336 ratings
Source: Google Maps
The Good Stuff
Aviation Views
The open terrace and building overlook aircraft activity, giving aviation fans a reason to linger beyond a business appointment.
Official Store
The Emirates Official Store sells aircraft models and other airline accessories, making it a useful stop for aviation enthusiasts.
Food Options
Reviews mention Costa Coffee, an all-day mart and several places to grab food during a visit or workday.
Modern Campus
The sleek glass building has a spacious, well-organized campus and a large atrium with natural light.
Visitor Facilities
Visitors report clean, well-maintained restrooms and a comfortable, organized environment for appointments and ID processing.
Employee Amenities
The campus includes dining facilities, meeting spaces, fitness and wellness options, and landscaped outdoor areas.
Tips for a Better Visit
Take Metro. Use Dubai Metro if possible; reviewers describe it as the easiest way to reach the headquarters and note free metro-user parking.
Arrive Early. For a business meeting, arrive around 45 minutes early because parking alone may take more than 30 minutes.
Budget Parking. Include visitor parking in your plans, as reviewers say parking is expensive and visitor spaces are difficult to find.
Browse Upstairs. Allow time to visit the Emirates store and, if you enjoy aircraft watching, have coffee on the open terrace.
Use Cafes. For a break during a visit, reviewers mention Costa Coffee, food shops and an all-day mart inside the complex.
Plan the visit
Practical details
Garhoud Area - opposite to Airport Terminal 3
Al Garhoud, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Common Concerns
Parking Cost
Visitor parking is charged, and one reviewer felt the building should provide at least an hour free.
Parking Delays
Finding a space can take over 30 minutes, which matters if you are visiting for a scheduled meeting.
Airline Delays
Several airline-related reviews describe serious disruption, including a five-hour delay that caused a missed connection.
Manual Refunds
The cancellation and refund process is described as form-based, with responses taking two to three days.
Inconsistent Service
Airline reviews include complaints about poor assistance after cancellations, delayed baggage and uneven onboard service.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
$1,527
Business Class upgrade
“The upgrade cost me $1,527 which is relatively expensive considering that my full trip (Ottawa-Toronto-Dubai and back) initially cost $1,700”Google review · December 2025
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The Bottom Line
Emirates Group Headquarters is a modern corporate campus in Al Garhoud, best known to visitors for its dramatic atrium, aviation atmosphere and convenient metro connection. It is not just an office stop: reviews mention the Emirates Official Store, where aviation fans can buy aircraft models and accessories, plus Costa Coffee for a break. There are a few easy ways to make a short visit more worthwhile.
The building has an open terrace with views of aircraft activity, while the All Day Mart and Atrium Boutique add practical shopping options. Visitors also describe clean restrooms, helpful reception and security staff, and a spacious, high-tech setting used for meetings and employee services. Driving is the main drawback.
Parking is charged for visitors, and one meeting attendee spent 30 minutes looking for a space; arriving 45 minutes early was recommended. The Dubai Metro is a better bet, with the station only a few minutes away. Keep in mind that many negative reviews concern Emirates flights rather than the headquarters itself, including baggage delays, cancellations and a manual refund process.
The campus reviews are generally more positive, but airline service can be inconsistent.