Fast service
Some visitors report quick processing and helpful, friendly support at EHS centres.
Emirates Health Services (EHS) - مؤسسة الامارات للخدمات الصحية
Dubai Silicon Oasis
Emirates Health Services is a government health-services organisation with an office in Dubai Silicon Oasis. Reviews point to practical uses such as medical appointment booking, residency and pre-employment fitness checks, and child vaccinations, although the exact service location should be confirmed before travelling.
Reputation Score
3.9
★★★★☆
291 ratings
Source: Google Maps
The Good Stuff
Helpful staff
Several reviews describe cooperative assistance from reception and customer-support teams.
Easy booking
One visitor found the medical appointment booking process fast and straightforward.
Clear explanations
A reviewer said the medical team explained treatment options and answered questions thoroughly.
Child vaccinations
Reviews from EHS vaccination visits describe welcoming service and useful reception guidance.
Tips for a Better Visit
Bring photos. Take a recent white-background photograph to avoid being charged for a new one at the centre.
Check location. Confirm the branch before travelling: one review says residency medical tests are at Dragon Mart EHS, not the office.
Confirm charges. Ask for the full fee breakdown before submitting an online medical application, including any centre fee.
Allow time. If you need a pre-employment fitness certificate for work, allow more time after the results are available.
Keep documents. For a refund request, retain supporting paperwork; one review mentions a bank statement and marriage certificate.
Plan the visit
Practical details
DSO Digital Park Building A8
Nadd Hessa - Dubai Silicon Oasis, Dubai
| Mon | 7:30 AM – 3:30 PM |
| Tue | 7:30 AM – 3:30 PM |
| Wed | 7:30 AM – 3:30 PM |
| Thu | 7:30 AM – 3:30 PM |
| Fri | 7:30 AM – 12:00 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
pre-employment fitness
Customers use EHS for pre-employment fitness checks, including certificate issuance after results are ready.
medical test for residency
Residency medical testing is mentioned, though one review says it takes place at the Dragon Mart EHS branch rather than the office.
Common Concerns
Unanswered calls
Multiple visitors report that telephone calls are not answered, with one describing an hour on hold.
Slow refunds
Refunds are a recurring concern, with reports of cases remaining unresolved for months.
Extra fees
Visitors report unexpected centre or service charges after paying online for medical applications.
Certificate delays
A pre-employment fitness result arrived the next day, but the certificate reportedly took five working days.
Care concerns
One hospital review describes poor coordination, medication errors and limited communication during an admission.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
268 AED
online medical application
“Also EHS website charge 268 AED for online medical application but when you go to there medical center's they charge additional 40 AED service fee without doing anything or providing you details for it”Google review · August 2023
40 AED
service fee
“Also EHS website charge 268 AED for online medical application but when you go to there medical center's they charge additional 40 AED service fee without doing anything or providing you details for it”Google review · August 2023
DXB
LOCAL
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The Bottom Line
Emirates Health Services is a federal government health-services organisation, with an office in Dubai Silicon Oasis and services delivered across different EHS centres. Reviews mention medical appointment booking, pre-employment fitness checks, residency medical tests and child vaccinations, so it can be useful for routine administrative and healthcare needs. The experience varies sharply by branch and department.
Some visitors describe fast booking, helpful information, welcoming vaccination teams and medical staff who explain treatment options clearly. Others report unanswered calls, unhelpful communication and long waits for certificates or medical reports. One review also says the Dubai office handles administration only, while residency medical testing takes place at Dragon Mart EHS—check the exact location before setting out.
Fees deserve particular attention. Reviews mention an additional AED 110 centre charge after online payment, paid photography charges, and incomplete refunds. One visitor said a refund took nearly a month; others described delays of several months and requests for extensive supporting documents.
Bring a recent white-background photo for medical-centre visits, ask for every charge in advance, and allow extra time if a certificate is needed for employment. For hospital treatment, the reviews are mixed, so ask questions and raise any medication or care concerns promptly.