Physiotherapy
Physiotherapy reviews describe manual therapy, dry needling and tailored exercises, with major pain and mobility improvements after several sessions.
Emirates Hospital Day Surgery & Medical Center, Motor City
Motor City
Emirates Hospital Day Surgery & Medical Center in Motor City combines hospital care with outpatient procedures and specialist consultations. Reviews are especially useful for people considering physiotherapy, minor surgery or pregnancy care, with patients describing detailed explanations and supportive nursing around several procedures.
Reputation Score
4.4
★★★★☆
755 ratings
Source: Google Maps
The Good Stuff
Surgery Care
Patients describe minor and hernia surgery as smooth, with clear explanations before and after procedures and attentive post-operative support.
Child Friendly
A paediatric review says consultations give children time to speak, feel heard and understand their care without being rushed.
Pregnancy Support
A pregnancy review highlights reassuring care through pregnancy and birth, including a calm and supportive approach.
Clean Facility
Several reviews describe the hospital as clean, organised and easy to navigate, with one patient reporting minimal waiting for minor surgery.
Same-Day Discharge
The day-surgery setup worked well for one ENT patient, who reported being discharged on the same day after treatment.
Tips for a Better Visit
Check ER. Confirm emergency-room availability before travelling here; one patient discovered at reception that the branch did not have an ER.
Verify Approval. If tests or treatment need insurance approval, ask when the request was submitted and follow up directly; one request had not been sent after two days.
Allow Buffer. Build in extra time for appointments: one rescheduled visit ran at least an hour late even though the patient arrived early.
Request Results. For paid lab work, confirm the expected result date and chase it promptly; a vitamin D test was still outstanding on day six.
Plan the visit
Practical details
Al Hebiah First - Dubai Motor City - Dubai - United Arab Emirates
Al Hebiah First - Dubai Motor City, Dubai
| Mon | 8:00 AM – 10:00 PM |
| Tue | 8:00 AM – 10:00 PM |
| Wed | 8:00 AM – 10:00 PM |
| Thu | 8:00 AM – 10:00 PM |
| Fri | 8:00 AM – 10:00 PM |
| Sat | 8:00 AM – 10:00 PM |
| Sun | 8:00 AM – 10:00 PM |
Common Concerns
Appointment Delays
Reviews report appointments cancelled after month-long waits, plus rescheduled visits where patients waited an hour and left without being seen.
Poor Follow-Up
Patients describe repeated promises of callbacks without updates on complaints, test approvals, results or unresolved treatment requests.
Booking Errors
One parent waited more than an hour after the booking system skipped their son’s appointment in the calling order.
No Emergency Room
A patient arrived with a high fever expecting emergency care and only learned at reception that the branch did not have an ER.
Result Delays
One review reports waiting six days for a cash-paid vitamin D blood-test result despite calling repeatedly for an answer.
DXB
LOCAL
LOCAL
The Bottom Line
Emirates Hospital Day Surgery & Medical Center is a hospital in Motor City with outpatient procedures, consultations and diagnostic services. Reviews point most clearly to physiotherapy, minor and hernia surgery, paediatric care and pregnancy care. Physiotherapy patients describe manual therapy, dry needling and tailored exercises, while surgical patients mention careful explanations, kind nurses and smooth discharge; one ENT patient was discharged the same day.
The experience depends heavily on the department and appointment process. Positive reviews describe a clean, organised facility, welcoming reception and doctors who take time to explain treatment. Parents also mention a paediatrician who speaks directly with children rather than rushing them.
Pregnancy care is praised for being calm and supportive through birth. There are important practical cautions. Several recent reviews report long waits, missed bookings, cancelled appointments and callbacks that never arrived.
Insurance submissions and test results also caused delays, including one vitamin D result still missing after six days. Confirm that your request has actually been submitted, allow extra time and ask when results will be ready. This is not an emergency department, so check emergency-room availability before travelling there with urgent symptoms.