Careful packing
Crews have protected fragile goods, furniture, bikes, glass items and even guitars during moves.
Emirates Logistics Head Office
Umm Hurair
Emirates Logistics Head Office in Umm Hurair handles household moves and international shipping, including packing, delivery and storage. Reviews are especially useful for people relocating within the UAE or sending belongings overseas, though customs charges and destination-side arrangements deserve close checking.
Reputation Score
4.1
★★★★☆
179 ratings
Source: Google Maps
The Good Stuff
Large moves
A four-bedroom villa move was completed on time with abundant packing materials and no reported furniture damage.
Clear pricing
One customer reported transparent pricing with no hidden fees during a four-bedroom villa move.
Storage option
The company stored belongings during a customer-caused delay without charging extra.
Fast crews
A two-bedroom apartment was packed and cleared in three hours, including careful wrapping of specialist equipment.
Local moves
Reviews describe punctual UAE relocations, including Dubai–Abu Dhabi and Dubai–Sharjah moves.
Furniture assembly
A carpenter and handlers assembled a custom-made bunk bed, while another move included furniture reinstallation.
Tips for a Better Visit
Check charges. Ask the quotation to spell out customs, demurrage and every possible extra before pickup.
Confirm delivery. For overseas moves, confirm in writing whether destination delivery includes apartment access, unpacking and furniture reassembly.
Allow buffer. Build extra time into international plans: one review reported delivery taking more than twice the promised transit period.
Ask about storage. If your move timing is uncertain, ask whether temporary storage is available and whether a delay-related charge applies.
Request survey. For a household shipment, request an assessment and written quotation before booking; one customer received both promptly.
Document condition. Photograph valuable or fragile belongings before collection and clarify damage responsibilities, especially for long sea shipments.
Plan the visit
Practical details
New Sharaf Building - 2nd Floor - Khalid Bin Al Waleed Rd - next to Burjuman Metro Station
Umm Hurair First - Umm Hurair 1, Dubai
| Mon | 8:00 AM – 5:30 PM |
| Tue | 8:00 AM – 5:30 PM |
| Wed | 8:00 AM – 5:30 PM |
| Thu | 8:00 AM – 5:30 PM |
| Fri | 8:00 AM – 5:30 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
House moving service
Customers use the company for household moves within Dubai, including packing, shifting and furniture installation.
International relocation
Reviews cover international household relocations to destinations including the UK, Australia, Canada and New Zealand.
Air Cargo
One customer used Air Cargo for a shipment to Australia and praised the communication and handling.
Common Concerns
Price changes
One customer said the price increased after boxes were collected and a 250 AED cancellation charge was requested.
Customs charges
A customer reported unexpected customs, demurrage and other charges after receiving a low quote.
Long delays
One international shipment took more than 120 days despite a confirmed 60-day transit time.
Poor handling
A local move review reported broken plant stems, damaged desks, missed packing and items moved against instructions.
Refund delay
One customer said a refund was still outstanding two weeks after the price dispute.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
250 AED
cancellation
“Asked for 250 AED cancellation after raising price on me”Google review · March 2026
DXB
LOCAL
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The Bottom Line
Emirates Logistics Head Office in Umm Hurair is a moving and shipping provider for household relocations, local UAE moves and overseas consignments. Customers have used it to move villas and apartments, send boxes by sea or Air Cargo, and arrange packing, delivery and storage. The strongest reviews describe punctual crews, careful wrapping and regular updates, including a two-bedroom apartment cleared in three hours and a four-bedroom villa move completed without reported damage.
Packing is a clear strength in several accounts. Fragile glassware, road bikes, rowing equipment, guitars and furniture were wrapped carefully, while one team assembled a custom-made bunk bed. Customers also describe support with paperwork and customs, and one reviewer said belongings were stored during a delay without an extra charge.
The experience is not consistently smooth. Complaints include a price increase after pickup, a requested 250 AED cancellation charge, unexpected customs and demurrage costs, late delivery and a shipment that arrived after more than 120 days instead of 60. One local-move customer reported broken plant stems, damaged desks and missed packing.
Before booking, get every inclusion in writing—especially customs, demurrage, insurance, destination delivery, unpacking and reassembly—and leave time for international delays.