Purchase guidance
Sales reviews describe patient help from test drive and paperwork through delivery, including support with registration and financing.
Emirates Moto - Used Car Showroom & Service Centre
Al Quoz
Emirates Moto is a used-car showroom and technical workshop in Al Quoz, focused on luxury vehicles. Customers come to buy cars such as Toyota Fortuners and Nissan Patrols, or to have existing vehicles repaired, refurbished and serviced.
Reputation Score
4.4
★★★★☆
328 ratings
Source: Google Maps
The Good Stuff
Vehicle preparation
One buyer says the car was refurbished before handover, adding useful preparation beyond a straightforward used-car sale.
Smooth delivery
Several buyers describe a straightforward purchase process, with help covering booking, car history, insurance and delivery.
Repair quality
Repair feedback includes a car fixed professionally, with a complimentary service included and the vehicle running perfectly afterwards.
Repair updates
Some workshop customers received progress updates without having to chase the team, including during body-shop work.
Waiting area
The workshop has a waiting area where customers can handle business calls over coffee while their car is being serviced.
Tips for a Better Visit
Verify hours. Confirm opening hours and your appointment immediately before travelling; one customer arrived for a WhatsApp booking and found the site closed.
Request an ETA. For insurance repairs, ask for a written parts and start-date estimate before leaving the car, as one Audi repair had no parts ETA after approval.
Allow time. Do not assume a quick repair: one customer says the job took a month, so confirm the expected completion date upfront.
Check eligibility. If you need repair work rather than a sale, confirm that your vehicle is within the garage’s accepted range before arranging an insurance referral.
Agree pricing. Ask for a detailed quote before authorising work; one customer rejected the prices after the car was examined.
Plan the visit
Practical details
3A St
Al Qouz Ind.first - Al Quoz, Dubai
| Mon | 8:00 AM – 8:00 PM |
| Tue | 8:00 AM – 8:00 PM |
| Wed | 8:00 AM – 8:00 PM |
| Thu | 8:00 AM – 8:00 PM |
| Fri | 8:00 AM – 8:00 PM |
| Sat | Closed |
| Sun | 8:00 AM – 8:00 PM |
Popular Mentions
Toyota Fortuner
A buyer reported a smooth purchase of a Toyota Fortuner and said the vehicle matched what was promised.
Nissan Patrol
Reviews mention Nissan Patrol purchases, including one described as having original mileage and a smooth buying process.
Audi A8
One customer bought an Audi A8 and praised the vehicle selection, pricing and purchase assistance.
car wash
Customers have used the business for a full car wash, with one review praising the inside-and-out result.
extended warranty
A buyer says an extended warranty was arranged alongside a Range Rover and RAV4 purchase.
reverse camera
A Land Cruiser buyer reported a small reverse-camera issue that the team fixed quickly.
Common Concerns
Unreliable hours
One customer found the showroom closed despite published hours and a WhatsApp appointment, while security could not clarify the schedule.
Repair delays
Repair timelines can be lengthy: one bumper repair had still not started 25 days after the car was handed over.
Poor communication
Reviews report unanswered landlines, delayed WhatsApp replies and difficulty reaching anyone for repair updates.
Repair scope
One insurance customer was told the garage only repaired high-end cars, which may matter if your vehicle is outside that category.
Long collection wait
A customer waited more than an hour for a promised wash after payment and described the service as expensive.
DXB
LOCAL
LOCAL
The Bottom Line
Emirates Moto combines a used-car showroom with a workshop in Al Quoz. The sales side is where the reviews are most consistently positive: buyers mention Toyota Fortuners, Nissan Patrols, an Audi A8, Toyota RAV4s and other vehicles, with help through test drives, paperwork, registration, insurance and delivery. One customer also says a purchased car was refurbished before handover.
The workshop can handle repairs, servicing, body work and refurbishment. Reviewers describe professional fixes, a complimentary service after one repair, and even a waiting area with coffee for customers handling business calls. A few older workshop reviews also mention excellent WhatsApp progress updates.
The important caution is communication and timing. Recent repair reviews describe unanswered phone lines, delayed WhatsApp replies, insurance estimates sitting for days and repairs taking a month—or not starting after 25 days. That is a much less reassuring picture than the showroom experience.
One customer was also told the garage only repairs high-end cars. For a purchase, the process may feel well supported, but still check the car’s condition, history and promised handover details. For repairs, confirm opening hours, eligibility, pricing and a realistic start and completion date before leaving the vehicle.
The showroom’s published hours have not always matched what customers found on arrival.